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      • View and manage Daily Closing Report
      • View and manage Sales Summary
      • View and manage Shift Report
      • View and manage Transaction Report
      • View and manage Sales Report
      • View Payment Report by Customer
      • Access the Menu Action Log
      • View and manage Inventory
      • View and manage Pre-order Report

Table of Contents

View and manage Daily Closing Report

Learn how to get a Daily Closing Report on the Eats365 POS or on the Merchant Portal.

Note: This article only discusses how to view and manage the Daily Closing Report. For information on how to configure Daily Closing Report settings, refer to Manage System Preferences.

The Daily Closing Report is generated after performing the End of Day. The report includes a breakdown of all transactions and sales processed in all POS terminals, Modules, and third-party integrations by the end of the day. The Daily Closing report includes a detailed view of the following information: 

  • Net Sales
  • Tender
  • Tips
  • Audit Trail
  • Dine-In Sales
  • Takeout Sales
  • Gratuity and Fees
  • Sales By Revenue Center
  • Sales By Category
  • Sales By Menu Item
  • Combo Items Sales
  • Sales By Single Item
  • Sales By Product Type
  • Coupons
The report also shows a summary of the day’s total net sales, transactions, return transactions, and number of customers.
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Tip: You can view your Daily Closing Report even before performing End of Day. However, the report only shows the transactions at the time of checking.

View Daily Closing Report

To view your Daily Closing Report, follow the steps below: 

Eats365 POS

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under Business Operations, tap Daily Closing Report. The screen shows a breakdown of all transactions and sales made at the time of checking.
  4. To check a report for a different day, tap the date range at the top. Then, select the date range of the report that you want to check. 
    Note: If you haven’t performed the End of Day yet, the date range shows up as Current.
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Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Reporting.
  3. Select Daily Closing Report. 
  4. Select the date range that you wish to include in the report. 
    Tip: You may also choose from the previous daily closing reports available on the Report List.
  5. To retrieve the records, click on Submit.

Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Reporting.
  3. Select Daily Closing Report. 
  4. Under Time Period, select the date range that you wish to include in the report. If you chose custom, specify the Date Range. 
    Tip: You may also choose from the previous daily closing reports available on the Report List.
  5. If you have a Specific Period set up and would like to include just that period in the report, select the Specific Period you’d like to include.
  6. To retrieve the records, click on Submit.
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Print Daily Closing Report

To print a Daily Closing Report, follow the steps below:

Eats365 POS

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under Business Operations, tap Daily Closing Report. The screen shows a breakdown of all transactions and sales made at the time of checking.
  4. To check a report for a different day, tap the date range at the top. Then, select the date range of the report that you want to check. 
    Note: If you haven’t performed the End of Day yet, the date range shows up as Current.
  5. At the top right, tap Print Daily Closing Report.
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Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

To print a Daily Closing Report, from the Report Result, click on the Action drop-down button. Then, select Print. Click on Action to confirm.

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Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

To print a Daily Closing Report, from the report result, click on the Please Select drop-down button. Then, select Print. Click on Please Select to confirm.

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Export Daily Closing Report

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Note: Exporting the Daily Closing Report can only be done from the Merchant Portal.

Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

To export a Daily Closing Report, from the Report Result, click on the Action drop-down button. Then, select Export Excel. Click on Action to confirm. An Excel file of the report gets downloaded on your computer. Open the file to view your exported Daily Closing Report.

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Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

To export a Daily Closing Report, from the report result, click on the Please Select drop-down button. Then, select Export Excel. Click on Please Select to confirm.

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Daily Closing Report Schedule Time

The Daily Closing Report Schedule Time allows you to receive a notification when the report is generated. You can set the schedule once this setting is turned on.

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Note: The Daily Closing Report Schedule Time notifies all staff that has this setting enabled on the Merchant Portal that the Daily Closing Report has been generated. To turn on this setting for staff members with access to the Merchant Portal, under Staff List, turn on Notification Status for Daily Report on Scheduled Time . For more information, refer to Set up and manage Staff List.

To set a Daily Closing Report Schedule Time, follow the steps below: 

Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Report Settings. Then, select General Settings.
  3. Turn on Daily Closing Report Schedule Time.
  4. Set the time when you want to receive a notification about the Daily Closing Report.
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Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Report Settings. Then, select Export Settings.
  3. Turn on Send Daily Closing Report at Scheduled Time .
  4. Set the time when you want to receive a notification about the Daily Closing Report.
  5. At the top right, click on Save.
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  • Perform End of Day and other end of day activities
  • Manage System Preferences
  • View and manage Shift Report
  • View and manage Transaction Report
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