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      • List of compatible devices
      • Hardware Setup
      • Connect an iPad to a network
    • Network
        • Types of internet networks
    • POS System
        • Power on your Eats365 POS system
        • Set up and install the Eats365 POS app
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        • Scan and pair a printer
        • Set up a Virtual Printer
        • Configure receipt printer with cash drawer
        • Configure kitchen printers for each kitchen station
        • Manage receipt printing settings
        • Configure printer to print expeditor tickets
        • Configure a receipt printer to print a Shift Report
        • Configure printing preferences for tables
        • Customize the Receipt Template
        • Manage Kitchen Ticket printing settings
        • Customize the Ticket Template
        • Customize the Label Template
        • Manage Expeditor Ticket printing and template settings
        • Manage Order Ticket printing and template settings
        • Manage Item Ticket printing settings
    • Barcode Configuration
        • Set up Embedded Barcodes

Connect an iPad to a network

Learn how to connect a supported iPad device to a network.

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Important

If your iPad is connected to LAN with an Apple adapter (Lightning Camera Kit), please do not update to iOS 16.5. It contains a severe bug that will cause your iPad to stop charging while using the adapter. If you are connecting via Wi-Fi or USB-C type adapters, you can safely disregard this message.

A reliable network ensures that your iPad POS devices, printers, and modules can communicate with each other without any issues. A stable internet connection also helps process hassle-free credit card transactions and seamless cloud syncing to help you run your restaurant smoothly.

You can connect a compatible iPad to a network through a wired or wireless connection. It’s recommended to use a wired connection to have a stable and consistent connection to the router at all times.

For more information about networks, refer to Types of internet networks.

Wired

To connect an iPad to a network, follow the steps below:

  1. Plug in the adapter to the iPad’s Lightning or USB-C port.
  2. Plug an Ethernet cable into the Ethernet adapter.
  3. To verify that your Ethernet connection is working, open your iPad's Settings , then tap Ethernet. If the connection is successful, you'll find your Ethernet information.


.

Wireless

To connect your iPad to a Wi-Fi network, follow the steps below:

  1. From your iPad’s home screen, tap the Settings app , then choose Wi-Fi.
  2. Turn on Wi-Fi . The iPad scans for all available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.
  4. Enter the Wi-Fi password, then tap Join. 
    Note: If you don't know the Wi-Fi network password, contact your administrator.

After you join the network, you'll find a blue check mark  next to the network and the connected Wi-Fi icon  at the top right corner of your iPad’s display.


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