Printer setup
Table of Contents
Configure a receipt printer to print a Shift Report
Learn how to set a printer to print reports.
You can print out the X Report in the middle of the day or the Z Report after ending a shift to sum up transactions made on the POS.
In this article, you’ll learn how to set a receipt printer to print Shift Reports.
Configure a printer to print reports
To configure a printer to print a Shift Report, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under “General,” tap Printer Setup, then choose a connected printer.
- Under “Supported Printing Types,” place a check mark beside “Report.”
- Tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printer List.
- Next to the printer that you want to assign to print reports, click on View.
Note: You must pair a printer to the Eats365 POS first to be able to configure the printer to print reports on the Merchant Portal. To connect a printer to the POS, refer to Scan and pair a printer. - Under "Supported Printing Types," place a check mark beside "Report."
- At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printing.
- Click on Printer List.
- Next to the printer that you want to assign to print reports, click on View.
Note: You must pair a printer to the Eats365 POS first to be able to configure the printer to print reports on the Merchant Portal. To connect a printer to the POS, refer to Scan and pair a printer.
- Under "Supported Printing Types," place a check mark beside "Report."
- At the top right, click on Save to confirm.
Print an X report
An X report gives you the current sales totals and till activities at the time you generated the report.
To print an X report, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under "Business Operations," tap Shift Report.
- To print an X report, at the top right, tap Print Shift Report.
Print a Z report
A Z report gives you the end-of-day sales totals and till activities. You can generate a Z report when you close your shift.
To print a Z report, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under “Business Operations,” tap Close Shift.
- Enter the closing till amount, then tap Close Shift to confirm.
Note: If your restaurant accepts multiple currencies, enter the closing till amount in all applicable currencies. - To print a Z report, tap Print Shift Report.
