Integrations
Sync menus for takeaway platform integrations
Learn how to sync menu items to third-party takeaway platform integrations.
Before customers can proceed with ordering from your restaurant through a third-party takeaway service, your restaurant's menu must be synced to your preferred third-party takeaway platform.
In this article, you’ll learn how to sync and display your menu items to a third-party takeaway platform.
Important: You must first set up integration for your chosen third-party takeaway platform before syncing your menu items. Contact Eats365 or a Channel Partner for help integrating your preferred third-party takeaway platform with the Eats365 POS.
Enable permission for menu sync to a third-party takeaway platform
You must enable permissions for the following to successfully sync your menu with your preferred takeaway platform:
- Category
- Item
To enable permissions, follow the steps below:
Eats365 POS
Category
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under General, tap Menu Setup. Then, select Category.
- Tap the category that you want to allow permission to sync to a third-party delivery platform.
- Tap Permissions.
- Next to the third-party takeaway platform, toggle the switch
to enable permissions.
- Tap Back
. Then, at the top right, tap Update to save your changes.
Item
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under General, tap Menu Setup. Then, select Item.
- Tap the item that you want to allow permission to sync to a third-party delivery platform.
- Tap Additional Details.
- Under Delivery Platform, toggle the switch next to the third-party takeaway platform to enable permissions.
- At the top right, tap Update to save your changes.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
Category
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, select Category.
- Next to the category that you want to allow permission to sync to a third-party delivery platform, click on Edit
. - Click on the Permissions tab.
- Under Delivery Platform, toggle the switch
next to the third-party takeaway platform to enable permissions.
- At the top right, click on Save to confirm.
Item
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, select Item.
- Click on Dine-in & Takeout or Catering.
- Next to the item that you want to allow permission to sync to a third-party takeaway platform, click on Edit .
- Click on the Additional Details tab.
- Under Delivery Platform, toggle the switch next to the third-party takeaway platform to enable permissions.
- At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
Category
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, select Category.
- Next to the category that you want to allow permission to sync to a third-party takeaway platform, click on Edit
. - Click on the Permissions tab.
- Under Food Delivery Platform, toggle the switch
next to the third-party takeaway platform to enable permissions.
- At the top right, click on Save to confirm.
Item
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, select Item.
- Click on the Dine-in & Takeout or Catering tab.
- Next to the item that you want to allow permission to sync to a third-party takeaway platform, click on Edit.
- Click on the Additional Details tab.
- Under Food Delivery Platform, toggle the switch next to the third-party takeaway platform to enable permissions.
- At the top right, click on Save to confirm.
Sync your restaurant’s menu to a third-party takeaway platform
Eats365 POS
Note:
- You must enable permission to Publish Menu to other Platform to sync your restaurant menu to a third-party takeaway platform from the POS. For more information on how to enable permissions, refer to Manage Staff roles and permissions.
-
You must enable permission to access and modify Online Ordering Setting . For more information on how to enable permissions, refer to Manage Staff roles and permissions.
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under Advanced Settings, tap Online Ordering Setting.
- Select the third-party takeaway platform that you want to sync your menu to. For example, if you are syncing to GrabFood, tap GrabFood Setting.
- Under Menu Sync Status, tap Sync Now.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Integration.
- Select the third-party takeaway platform that you want to sync your menu to. For example, if you are syncing with GrabFood, click on GrabFood.
- Under Account Information, click on Sync Menu.
- Click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on App Store. Then, click on App Library.
- Under My Apps, select the third-party takeaway platform that you want to sync your menu to. Then, click on Setting.
- Under Account Information, click on Sync Menu.
- Click on Save to confirm.