All

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    Login
English (US)
English (US)
Mandarin
Cantonese
  • Home
  • Product Updates

2023

All Product

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    • 2025
        • Update 25.3.1: New Branded Online Store home page theme and other updates
        • Update 25.2.1: Receipt and ticket template themes and other enhancements
        • Update 25.1.1: Menu item enhancements, Merchant Portal, and Branded Online Store updates
    • 2024
        • Update 24.12.1: POS and Merchant Portal enhancements
        • Update 24.11.2: New integrations, printing options, and enhancements
        • Update 24.11.1: Macau Pass integration and other enhancements
        • Update 24.10.1: Unread reservations and other enhancements
        • Update 24.9.2: Adaptive Offline Mode for Queuing and other enhancements
        • Update 24.9.1: POS (2.65) and Merchant Portal enhancements
        • Update 24.8.1: Shared Modifiers, POS PIN Login, and Other Key Enhancements
        • Update 24.7.1: General POS and queuing enhancements
        • Update 24.6.3: Placing order capabilities on the Eats365 Biz
        • Update 24.6.2 Branded Online Store and Merchant Portal enhancements
        • Update 24.6.1: Tax exemption rules and other POS enhancements
        • Update 24.5.1: Eats365 POS and Expedite Display enhancements
        • Update 24.4.1: Branded Online Store and Merchant Portal enhancements
        • Update 24.3.4: All You Can Eat Menu enhancements
        • Update 24.3.3: Self Checkout for Dine-in orders and Alipay integration
        • Update 24.3.2: Branded Online Store enhancements
        • Update 24.3.1: POS and portal enhancements
        • Update 24.2.3: Online Reservation on Branded Online Store and location-based pricing
        • Update 24.2.2: Marketman integration and general POS and portal enhancements
        • Update 24.2.1: POS Enhancements
        • Update 24.1.2: Restrictions to discount usage
        • Update 24.1.1​: Deliverect Integration and new search filters
    • 2023
        • Update 23.12.1: Set up and manage VIP Queuing Tickets
        • Update 23.11.2​: Using membership Points as Tender
        • Update 23.11.1: Parking and Retrieving Orders
        • Update 23.10.2: Non-sales Items and Void Authorization
        • Update 23.10.1: Surcharges and Quantity Limits

Update 23.10.1: Surcharges and Quantity Limits

Release date: October 17, 2023

Video overview

New features

Order and Payment Surcharge

Function: A surcharge is a fee added to the total bill, which can be applied through items included in the order or the customer's payment method.

Affected reports: Surcharge reporting data can be found in the Shift Report.

Availability: POS, Merchant Portal 2.0, and Branded Web

Article links:

  • Set up and Manage Surcharge
  • Apply Surcharge to an Order
Delete

Important:

The Surcharge function currently doesn't support the following:

  • Foodcourt service
  • Split by item feature
  • Restaurant connected with Hotel Property Management System (PMS)
  • Restaurants in the UK region

Order Quantity Limit

Function: Ordering Quantity Limit allows the Eats365 POS system to limit the number of items that customers can order. You can set the restriction to apply based on party size, per table order, or per order attempt.

Availability: POS, Merchant Portal 2.0, and Branded Web

Article link: Set up and manage Ordering Quantity Limit

Delete

Note: The setting to configure the Order Quantity Limit is currently only available on Merchant Portal 2.0.

Enhancements

  • New System Preferences settings
    • Shift Report: Show Pay In and Payout Breakdown
    • Item Display Sequence: Follow Item Sequence under each Category
  • Transaction Report: Added Net Sales (before tax) for Tax Inclusive Reports.
merchant portal pos system change log patch notes update release notes enhancements product updates new release pos version new feature

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Eats365 PhotoMenu
  • Restaurant service modes
  • Eats365 POS
  • Explore the Eats365 POS screens
            • Products
              • POS
              • mPOS
              • Eats365 Biz
              • Eats365 Marketplace
              • Branded Online Store
              • Kitchen Display System
              • Expedite Display
              • Scan-to-Order (BYOD)
              • Self-Service Kiosk
              • PhotoMenu
              • Queue Kiosk
              • Dynamic Digital Menu
              • Queue Display
              • Pickup Display
              • Customer Facing Display
            • Solutions
              • Online Ordering
              • Contactless Dining
              • Front of House
              • Guest Retention
              • Back of House
              • Back Office (Store End)
              • Multi-brand/Location Management (Enterprise)
              • Paperless Operation Experience
              • Payment
            • Restaurant Types
              • Quick Service Restaurant
              • Full Service Restaurant
              • Bars
              • Food Court
              • Cloud Kitchen
              • Food Retail
              • Self-service Restaurant
              • Enterprise
              • All-You-Can Eat (Buffet)
            • Resources
              • Eats365 Knowledge Base
              • Blog
              • Supported Hardware
            • Company
              • About Us
              • Success Stories
              • Referrals
            • Get In Touch
            • Contact Us
              • Eats365, Inc.
              • Sales info@eats365.com
              • Support support@eats365.com
        • Contact Us
          • Eats365, Inc.
          • info@eats365.com
          • www.eats365pos.com
        • Get In Touch
          • Apple Mobility Partner
            twitter facebook eats365 linkedin
        • eats365
          © 2023 Eats365 Incorporated. All rights reserved.

Knowledge Base Software powered by Helpjuice

Expand