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Restaurant service modes
Learn about the different restaurant service modes that are available on the Eats365 POS.
When you first purchase Eats365 POS, you will be provided with options to use the POS in different service modes, such as Full Service, Quick Serve, Virtual shop, Cloud kitchen, and Food court operation.
In this article, you’ll learn about the restaurant service modes that you can set for your Eats365 POS and the differences between these restaurant modes.
Basic restaurant modes
There are two basic restaurant modes available in the Eats365 POS. You can choose from either two when you apply for a free trial on the Eats365 website.
Full Service
Full Service mode offers real-time table status viewing and is suitable for dine-in restaurants. Using the Full Serve mode, you can recreate your restaurant’s table map on the POS.
Quick Serve
Quick Serve is best suited for takeout and delivery. This mode is ideal for food stalls and beverage shops.
Below are the features available for Full Serve and Quick Serve modes:
Full Service Table Mode |
Quick Serve Mode |
|
Applicable Restaurants |
Full service dine-in restaurants |
Beverage shops or food stalls |
Checkout Process |
Pre-payment and post-payment |
Pre-payment and post-payment |
Table Management |
Yes |
No |
Integration with Delivery Services |
Yes (One-to-one integration with one food delivery platform such as foodpanda & UberEats for each Eats365 restaurant) |
Yes (One-to-one integration with one food delivery platform such as foodpanda & UberEats for each Eats365 restaurant) |
mPOS |
Yes |
No |
Queue Ticket Kiosk |
Yes |
Yes |
eSignage |
Yes |
Yes |
PhotoMenu |
Yes |
No |
Self Order Kiosk |
Yes |
Yes |
Pay Station |
Yes |
Yes |
Customer Facing Display |
Yes |
Yes |
Expedite Display |
Yes |
Yes |
Kitchen Display System |
Yes |
Yes |
Scan to Order (BYOD) |
Yes |
Yes (Check name scanning) |
Online Ordering |
Yes |
Yes |
Coupons |
Yes |
Yes |
Gift Cards |
Yes |
Yes |
Loyalty Programs |
Yes |
Yes |
Menu Templates |
Yes |
Yes |
Table Reservations |
Yes |
No |
Special Restaurant modes
Aside from the Full Service and Quick Serve modes, Eats365 also offers Virtual Shop, Cloud Kitchen, and Food Court Operation modes to meet the specific needs and requirements of different businesses.
Below are the features available for each mode:
Virtual Shop |
Cloud Kitchen |
Food Court |
|
Applicable Restaurants |
Set up for online membership and *stored value purposes |
Not open to the public |
Suitable for all types (restaurants without fixed dine-in tables) |
Difference from Quick Serve Mode |
Same Quick Serve ordering interface without dine-in option |
Same Quick Serve ordering interface with platform integration for multiple restaurants |
|
Checkout Process |
Pre-payment and post-payment |
Pre-payment |
|
Table Management |
No |
No |
|
Non-assigned Table Management |
No |
Yes |
|
Integration with Delivery Services |
Yes (One-to-one integration with one food delivery platform such as foodpanda & UberEats for each Eats365 restaurant) |
Yes (One-to-many integration with multiple food delivery platforms such as foodpanda & UberEats for each Eats365 restaurant) |
|
mPOS |
No |
No |
|
Queue Ticket Kiosk |
No |
Yes |
|
eSignage |
Yes |
Yes |
|
PhotoMenu |
No |
No |
|
Self Order Kiosk |
No |
Yes |
|
Pay Station |
Yes |
Yes |
|
Kitchen Display System |
Yes |
Yes |
|
Scan to Order (BYOD) |
No |
Yes (Check name scanning) |
|
Online Ordering |
Yes |
Yes |
|
Coupons |
Yes |
Yes |
|
Gift Cards |
Yes |
Yes |
|
Loyalty Programs |
Yes |
Yes |
|
Menu Templates |
Yes |
Yes |
|
Table Reservations |
No |
No |