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2023

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    • 2025
        • Update 25.3.1: New Branded Online Store home page theme and other updates
        • Update 25.2.1: Receipt and ticket template themes and other enhancements
        • Update 25.1.1: Menu item enhancements, Merchant Portal, and Branded Online Store updates
    • 2024
        • Update 24.12.1: POS and Merchant Portal enhancements
        • Update 24.11.2: New integrations, printing options, and enhancements
        • Update 24.11.1: Macau Pass integration and other enhancements
        • Update 24.10.1: Unread reservations and other enhancements
        • Update 24.9.2: Adaptive Offline Mode for Queuing and other enhancements
        • Update 24.9.1: POS (2.65) and Merchant Portal enhancements
        • Update 24.8.1: Shared Modifiers, POS PIN Login, and Other Key Enhancements
        • Update 24.7.1: General POS and queuing enhancements
        • Update 24.6.3: Placing order capabilities on the Eats365 Biz
        • Update 24.6.2 Branded Online Store and Merchant Portal enhancements
        • Update 24.6.1: Tax exemption rules and other POS enhancements
        • Update 24.5.1: Eats365 POS and Expedite Display enhancements
        • Update 24.4.1: Branded Online Store and Merchant Portal enhancements
        • Update 24.3.4: All You Can Eat Menu enhancements
        • Update 24.3.3: Self Checkout for Dine-in orders and Alipay integration
        • Update 24.3.2: Branded Online Store enhancements
        • Update 24.3.1: POS and portal enhancements
        • Update 24.2.3: Online Reservation on Branded Online Store and location-based pricing
        • Update 24.2.2: Marketman integration and general POS and portal enhancements
        • Update 24.2.1: POS Enhancements
        • Update 24.1.2: Restrictions to discount usage
        • Update 24.1.1​: Deliverect Integration and new search filters
    • 2023
        • Update 23.12.1: Set up and manage VIP Queuing Tickets
        • Update 23.11.2​: Using membership Points as Tender
        • Update 23.11.1: Parking and Retrieving Orders
        • Update 23.10.2: Non-sales Items and Void Authorization
        • Update 23.10.1: Surcharges and Quantity Limits

Update 23.12.1: Set up and manage VIP Queuing Tickets

Release date: December 7, 2023

Video overview

New feature

Set up and manage VIP Queuing Tickets

Function: The VIP Queuing Ticket feature grants priority to your VIP customers in table assignments. When enabled, you can choose to issue either a regular or a VIP ticket to queuing customers.

Delete

Note: This feature is currently only available for third-party queuing system integrations.

Availability: POS, Merchant Portal 2.0

Article links: 

  • Manage queuing tickets
  • Set up queuing
  • Suspend and resume issuing Queuing Tickets

General enhancements

  • Taiwan Tax Invoice Tax Type for Service Charge and Order Surcharge
    • Restaurants in Taiwan can now include a Tax Type when setting up a Service Charge or an Order Surcharge.
  • New Role Permission for View Shift Report before Close Shift
    • This permission allows you to hide the Shift Report option when shift is not yet closed.
  • New Role Permission for Waive Service Charge
    • This permission allows you to select which roles can waive service charge.
  • Enable Online Order Receiving Status for Foodcourt
  • Support Payoo for Vietnam Restaurants
vip queuing taiwan tax invoice tax type for service charge and surcharge view shift report before close shift receive online orders for foodcourt

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  • Update 23.11.1: Parking and Retrieving Orders
  • Update 23.10.2: Non-sales Items and Void Authorization
  • Update 23.11.2​: Using membership Points as Tender
  • Update 23.10.1: Surcharges and Quantity Limits
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