Eats365 POS

1. Log in to the Eats365 POS. 
2. At the top left, tap Settings .
3. Under Settings, tap Printing, then select Receipt Template.
4. Choose an option to change based on your preferences.
5. At the top right, tap Save to confirm.

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Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal. 
2. On the left panel, click on Restaurant Settings. Then, click on Printing. 
3. At the top, click on Receipt Settings tab.
4. Choose an option to change based on your preferences.
5. At the top right, click on Save to confirm.

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Merchant Portal 2.0

1. Log in to the Merchant Portal. 
2. On the left panel, click on Restaurant Settings.
3. Click on Printing. Then, select Receipt Settings.
4. At the top, click on Receipt Template tab.
5. Choose an option to change based on your preferences.

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Eats365 POS

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Receipt Header prints the Receipt Header. The option Print Tax on Receipt prints the tax information on the Receipt, and so on.

You can toggle these settings on  or off , then preview a sample of what the Receipt would look like by tapping Receipt Preview.

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Receipt Template

Choose from the following options:

• Restaurants / Bars
• Hotels / Motels

The Hotel / Motel receipts include an additional section labeled “Hotel Use.” This section can be configured to display input fields for guest name, room number, tip, total charge amount, and signature area. The other settings are identical for both Receipt types.

Receipt Combo Quantity Display Type

Choose between Type 1 or Type 2.

Print Indicator on Receipt

Applies to the following options:

• Dine-In
• Takeout
• Takeout Online
• Dine-In Online

Prints an indicator on the receipt based on how the customer places the order. 

Print Stub on Dine-In Receipt

Allows you to print an extra check with a barcode containing the order information. The additional check is linked with the Dine-In Receipt.

Print Zero Amount

• Items
• Modifiers

Includes Zero Amount Items or Modifiers on the receipt. Zero Amount are menu Items that don’t have an added cost. For example, free drinks or free dessert that comes with a meal.

Print Identical Combined

Applies to the following options:

• Identical Single Items
• Identical Discounts
• Identical Modifiers

Combines multiple identical entries into a single line item on the receipt. For example, a customer orders two servings of Chocolate Pudding for $12.00. The receipt can either say “2x Chocolate Pudding for $24.00” or “Chocolate Pudding twice each for $12.00.”

Print Average Spending on Dine-In Receipt

Prints the average amount a person spends. The average is computed by dividing the total bill amount by the number of paying customers in a table.

Free text areas

Applies to the following areas on the receipt:

• Above restaurant logo
• Below restaurant logo
• Bottom of the receipt

Free text areas are text boxes where you can enter any message you’d like to include on the receipt.

Typically, it’s recommended to include your return policy or any relevant information for your customers.

Select Loyalty Information to Print on Receipt

Adds Loyalty information such as member name, masked phone number, and remaining loyalty program points.

Print Loyalty QR Code on Receipt Only

Prints Loyalty QR only on the payment receipt. By default, this setting is turned off and the Loyalty QR is printed on both confirmation and payment receipts.

Loyalty QR Code Secret Key

Used to decrypt the QR Code in order to view Loyalty information.

Items Filtering

When a POS is linked with a specific vendor, this setting controls whether receipts printed by the POS will filter away items from other Vendors. You may choose between Only Show items of that Vendor or Print all Items in that Order.

Printing Language

Sets the default language of printed receipts.

Enable Dual Language Printing for Menu Items 

Gives the option to print two languages for a Menu Item.

Delete

Merchant Portal (Classic Theme)

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Receipt Header prints the Receipt Header. The option Print Tax on Receipt prints the tax information on the Receipt, and so on.

You can toggle these settings on  or off , then preview a sample of what the Receipt would look like by tapping Receipt Preview.

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Receipt Template

Choose from the following options:

• Restaurant / Bar
• Hotel / Motel

The Hotel / Motel receipts include an additional section labeled “Hotel Use.” This section can be configured to display input fields for guest name, room number, tip, the total charge amount, and signature area. The other settings are identical for both Receipt types.

Combo Item Quantity Display Type

Choose between Type 1 or Type 2.

Print Indicator on Receipt

Applies to the following options:

• Dine-In
• Takeout
• Takeout Online
• Print Dine-In Online

Prints an indicator on the receipt based on how the customer places the order. 

Print Stub on Dine-In Receipt

Allows you to print an extra check with a barcode containing the order information. The additional check is linked with the Dine-In Receipt.

Print Zero Amount

• Items
• Modifiers

Includes Zero Amount Items or Modifiers on the receipt. Zero Amount are menu Items that don’t have an added cost. For example, free drinks or free dessert that comes with a meal.

Print Identical Combined

Applies to the following options:

• Identical Single Items
• Identical Discounts
• Identical Modifiers

Combines multiple identical entries into a single line item on the receipt. For example, a customer orders two servings of Chocolate Pudding for $12.00. The receipt can either say “2x Chocolate Pudding for $24.00” or “Chocolate Pudding twice each for $12.00.”

Print Average Spending on Dine-In Receipt

Prints the average amount a person spends. The average is computed by dividing the total bill amount by the number of paying customers in a table.

Free text areas

Applies to the following areas on the receipt:

• Above restaurant logo
• Below restaurant logo
• Bottom of the receipt

Free text areas are text boxes where you can enter any message you’d like to include on the receipt.

Typically, it’s recommended to include your return policy or any relevant information for your customers.

Select Loyalty Information to Print on Receipt

Adds Loyalty information such as member name and remaining loyalty program points.

Print Loyalty QR Code on Receipt Only

Prints Loyalty QR only on the payment receipt. By default, this setting is turned off and the Loyalty QR is printed on both confirmation and payment receipts.

Loyalty QR Code Secret Key

Used to decrypt the QR Code in order to view Loyalty information.

Printing Language

Sets the default language of printed receipts.

Enable Dual Language Printing for Menu Items 

Gives the option to print two languages for a Menu Item.

Delete

Merchant Portal 2.0

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Receipt Header prints the Receipt Header. The option Print Tax on Receipt prints the tax information on the Receipt, and so on.

You can toggle these settings on  or off , then preview a sample of what the Receipt would look like by tapping Receipt Preview.

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Receipt Template

Choose from the following options:

• Without Tip and Signature Section
• With Tip and Signature Section

Combo Item Quantity Display Type

Choose between Type 1 or Type 2.

Print Indicator on Receipt

Applies to the following options:

• Dine-In
• Takeout
• Takeout Online
• Print Dine-In Online

Prints an indicator on the receipt based on how the customer places the order. 

Print Stub on Dine-In Receipt

Allows you to print an extra check with a barcode containing the order information. The additional check is linked with the Dine-In Receipt.

Print Zero Amount

• Items
• Modifiers

Includes Zero Amount Items or Modifiers on the receipt. Zero Amount are menu Items that don’t have an added cost. For example, free drinks or free dessert that comes with a meal.

Print Identical Combined

Applies to the following options:

• Identical Single Items
• Identical Discounts
• Identical Modifiers

Combines multiple identical entries into a single line item on the receipt. For example, a customer orders two servings of Chocolate Pudding for $12.00. The receipt can either say “2x Chocolate Pudding for $24.00” or “Chocolate Pudding twice each for $12.00.”

Print Average Spending on Dine-In Receipt

Prints the average amount a person spends. The average is computed by dividing the total bill amount by the number of paying customers in a table.

Free text areas

Applies to the following areas on the receipt:

• Above restaurant logo
• Below restaurant logo
• Bottom of the receipt

Free text areas are text boxes where you can enter any message you’d like to include on the receipt.

Typically, it’s recommended to include your return policy or any relevant information for your customers.

Select Loyalty Information to Print on Receipt

Adds Loyalty information such as member name and remaining loyalty program points.

Print Loyalty QR Code on Receipt Only

Prints Loyalty QR only on the payment receipt. By default, this setting is turned off and the Loyalty QR is printed on both confirmation and payment receipts.

Loyalty QR Code Secret Key

Used to decrypt the QR Code in order to view Loyalty information.

Items Filtering

When a POS is linked with a specific vendor, this setting controls whether receipts printed by the POS will filter away items from other Vendors. You may choose between Only Show items of that Vendor or Print all Items in that Order. 

Language

• Printing Language - Sets the default language of printed receipts.
• Menu Item Language - Sets the default language for printing menu Items on receipts. 
  Note: This setting only applies to Foodcourt.
• Print Additional Language for Menu Item - Gives the option to list a Menu Item in two different languages when the receipt is printed. 

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