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Table of Contents
Eats365 Queue Ticket Kiosk
Explore the Queue Ticket Kiosk and its functionalities, and discover how it can enhance your restaurant's operations.
The Queue Ticket Kiosk is a self-service queue management system that allows customers to get their own tickets and check their queue status from their own devices. The Queue Ticket Kiosk is the perfect tool to streamline queue organization and to help improve your restaurant staff’s workload and efficiency.
Feature highlights
Paired with the Eats365 POS
The Queue Ticket Kiosk is synced with the Eats365 POS so all tickets issued from the Queue Ticket Kiosk are automatically logged on the POS system in real time. This helps restaurant staff manage all queuing tickets issued from both the POS and the Queue Ticket Kiosk and prevents queuing tickets from getting lost in the process.
Modules that work with Queue Ticket Kiosk: Aside from the Eats365 POS, the Queue Ticket Kiosks can also be connected to the eSignage to display queue status.
Queue Ticket Kiosk modes
The Queue Ticket Kiosk can be set up and used on both Android and iPad devices. Use the information below as a guide on which Queue Ticket Kiosk device works best for your restaurant:
Android Queue Ticket Kiosk
What is it: The Android Queue Ticket Kiosk is an all-in-one queue ticketing system equipped with a built-in display and a ticket printer.
What it does: The Android Queue Ticket Kiosk allows customers to obtain their queuing ticket and view their queue status, all in a single display.
Where it’s perfect for: Ideal for restaurants that prioritize a contactless guest experience for customers.
Restaurant types: Full service restaurants, Quick Service restaurants, food court, enterprise
DeleteiPad Queue Ticket Kiosk
What is it: The iPad Queue Ticket Kiosk is a versatile queue ticketing solution that can be easily downloaded onto an iPad device. Unlike the Android Queue Ticket Kiosk, this version doesn't include a built-in printer, making it a more compact option.
What it does: The iPad Queue Ticket Kiosk allows customers to get their own queuing ticket and view their queue status. A ticket printer and a separate queue display must be connected to the Queue Ticket Kiosk to print queuing tickets and show queue status.
Where it’s perfect for: Ideal for small businesses with limited floorspace, as the iPad Queue Ticket Kiosk is compact and adaptable to various restaurant layouts.
Restaurant types: Full service restaurants, Quick Service restaurants, food court, enterprise
DeleteScannable QR Code
Tickets printed from the Queue Ticket Kiosk include QR Codes that customers can scan to easily keep track of their queue status. The queue status is updated in real-time through the Eats365 POS and syncs to the Queue Ticket Kiosk and other connected Modules.
Customizable queuing tickets
The Queue Ticket Kiosk can be configured to print different queuing tickets depending on party size, so staff can easily determine where to seat their customers.
Get started with the Queue Ticket Kiosk
To get you started with using the Queue Ticket Kiosk, here are some helpful links for you to explore:
- FAQs on the Queue Ticket Kiosk
- Set up and Install Queue Ticket Kiosk
- Configure Queue Ticket Kiosk settings
- Issue queuing tickets from the Queue Ticket Kiosk
- Manage queuing tickets
- Suspend and resume issuing Queuing Tickets