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Table of Contents

Configure receipt printer with cash drawer

Learn how to set up a receipt printer and set the cash drawer to open when settling a bill by cash.

You can set up a receipt printer to print Dine-in and Takeout receipts and set the cash drawer to open automatically when a check is settled by cash payment. In this article, you’ll learn how to connect a receipt printer to a cash drawer.

To configure a receipt printer with a cash drawer, follow the steps below:

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under General, tap Printer Setup, then choose a connected printer.
  4. Under Supported Printing Types, tap Receipt, then choose between the Dine-in and Takeout options.
    Note: You can choose both if you want this printer to print both Dine-In and Takeout order receipts.
  5. Tap Save to confirm.
  6. To finish configuring your receipt printer, tap back  at the top left to go back to the Settings panel.
  7. Under Settings, tap Printing, then select Receipt Printing.
  8. Turn on the following settings:
    • Under Confirmed Order, turn on Print Dine-in Confirmation Receipt if you want the POS to print out a receipt automatically once a Dine-in order is placed. The same applies to Takeout orders.
    • Under Modified Order: 
      • Turn on Print Receipt after Table Transfer  if you want the POS to automatically print out a receipt with a new table number whenever you transfer a check to another table.
      • Turn on Print Receipt after Order is Edited  if you want the POS to automatically print out a receipt whenever an order is modified.
    • Under Payment, turn on Auto Print Takeout Payment Receipt if you want the POS to automatically print out a payment receipt once a takeout payment is made. The same applies to dine-in payments. The system can also automatically print an identical merchant and a customer receipt copy by setting the Number of Prints to two.
  9. Tap Save to confirm.

Till Control

The cash drawer should open automatically when a check is settled by cash payment. To do this, follow the steps above and continue with the steps below:

Delete

Important: Make sure the thermal printer and cash drawer are connected with an Ethernet cable.

  1. At the top left, tap back  to go back to the Settings panel.
  2. Tap Printer Setup, then tap on the receipt printer.
  3. Under Supported Printing Types, place a check mark beside Till Control.
  4. Tap Save to confirm.


receipt printer cash drawer connect cash drawer connect receipt printer till control

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