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        • Configure receipt printer with cash drawer
        • Configure kitchen printers for each kitchen station
        • Manage receipt printing settings
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        • Configure a receipt printer to print a Shift Report
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Table of Contents

Configure receipt printer with cash drawer

Learn how to set up a receipt printer and set the cash drawer to open when settling a bill by cash.

You can set up a receipt printer to print Dine-in and Takeout receipts and set the cash drawer to open automatically when a check is settled by cash payment. 

In this article, you’ll learn how to configure a receipt printer with a cash drawer.

To configure a receipt printer with a cash drawer, follow the steps below:

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under General, tap Printer Setup, then choose a connected receipt printer.
  4. Under Supported Printing Types, tap the checkbox next to Bill/Receipt, then choose between Dine-in, Takeout, Catering, or Others.
    Tip: You can configure the printer to print receipts for multiple service types.
  5. Tap Save to confirm.
  6. Tap back  at the top left to go back to the Settings panel.
  7. Under Settings, tap Printing, then select Receipt Printing.
  8. Turn on the following settings:
    • Under Confirmed Order, turn on Print Dine-in Confirmation Receipt if you want the POS to print out a receipt automatically once a Dine-in order is placed. The same applies to Takeout and Catering orders.
    • Under Modified Order: 
      • Turn on Print Receipt after Table Transfer  if you want the POS to automatically print out a receipt with a new table number whenever you transfer a check to another table.
      • Turn on Print Receipt after Order is Edited  if you want the POS to automatically print out a receipt whenever an order is modified.
      • Turn on Print Receipt when Order is Voided  if you want the POS to automatically print out a receipt whenever an order is voided.
      • Turn on Print Void Receipt when Item is Cancelled  if you want the POS to automatically print out a receipt whenever an order is canceled.
    • Under Payment, turn on Auto Print Dine-in Payment Receipt if you want the POS to automatically print out a payment receipt once a Dine-in payment is made. The same applies to Takeout and Catering payments. 
      Tip: The system can also automatically print an identical merchant and a customer receipt copy by setting the Number of Prints to two.
    • Under Check Name Display, turn on Display Check Name on Takeout Receipt to add the check name on the printed receipt. 
  9. Tap Save to confirm.

Till Control

The cash drawer can open automatically when a check is settled by cash payment. To do this, follow the steps below:

Delete

Important: Make sure the receipt printer and cash drawer are connected with an RJ11 cable.

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under General, tap Printer Setup, then tap on the receipt printer with the connected cash drawer.
  4. Under Supported Printing Types, place a check mark beside Till Control.
  5. Tap Save to confirm.
receipt printer cash drawer connect cash drawer connect receipt printer till control

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