We’ve added new articles and updated existing content in the Knowledge Base to support your operations more effectively. Review the updates below to stay informed about the latest resources available.

New articles

• New Product Update
  • Update 26.4.1: Menu tags filtering and other POS and Modules enhancements
• New Merchant Portal article
  • Resubmit the Daily Closing Report to Xero
• New Branded Online Store article
  • Manage Branded Online Store user accounts
• New Eats365 Biz article
  • Process Alipay payments on the Eats365 Biz

Article updates

• Scan and pair a printer
  • Added information on how to trigger buzzer alerts for Star printers
• Configure Customer Facing Display settings
  • Added new setting for displaying item images for orders on the CFD.
• Configure Self Order Kiosk (Android) settings
  • Added note under "Self Order Kiosk (Android) > License > Payment Settings" clarifying that Settlement Settings are available for Octopus (3.0) and KPay payment methods.
• Create and manage a Menu Template
  • Added new setting to control whether inventory tracking settings are applied to menu items after applying a menu template.
• Set up and manage GTO report
  • Added new setting for Singapore "DCS" GTO report to exclude stored-value transactions, such as member credit top-ups, gift card sales, and gift card top-ups, from reports submitted to the mall.
• Set up and manage Media Promotion
  • Updated article to include detailed information on media upload specifications
• Manage Branded Online Store preferences
  • Added new setting to display menu tags on the combo option selection screen
• Place orders on the Branded Online Store and Set up and manage Menu Tags
  • Added information on menu tag filters
• Set up SMS notification
  • Added new setting to set up available country codes for the Branded Online Store