We’ve added new articles and updated existing content in the Knowledge Base to support your operations more effectively. Review the updates below to stay informed about the latest resources available.

New articles

• New Product Updates
  • Update 26.2.1: Merchant Portal, Branded Online Store, and Modules enhancements
• New SelfServ articles
  • Se PhotoMenu device name
  • Change Self Order Kiosk device name
  • Change Pay Station device name
• New Biz articles
  • Integrate KPay with Eats365 Biz
  • Process KPay payments on the Eats365 Biz

Article updates

• Create and manage date groups
  • Added information about a confirmatory prompt when deleting in-use date groups.
• View and manage Transaction Report
  • Added steps on how to generate an e-Receipt in a PDF format (New Zealand and China).
• View and manage e-Invoice Report (Malaysia)
  • Added steps on how to export the e-Invoice Report.
• Create and manage a Menu Template
  • Added "Layout Editor" to the list of editable options for Merchant Portal 2.0.
• View and manage Void and Returns reports
  • Added "Void reason" to the list of included information in the Void Items Report.
• Manage Branded Online Store preferences
  • Added a new setting for enabling reordering on the Branded Online Store.
• Place orders on the branded online store
  • Added steps on how to re-order a past order on the Branded Online Store.
• Configure Scan to Order settings (Full Service)
  • Added a new setting for displaying the order QR code on the bill (Dine-in).
• Place orders on the branded online store
  • Added a note on how to use the dine-in order QR code on the bill.
• Manage orders on the Branded Online Store
  • Added a note about how "Pay at Counter" now appears on the "Submitted Order" page to indicate where to complete the payment.