We’ve added new articles and updated existing content in the Knowledge Base to support your operations more effectively. Review the updates below to stay informed about the latest resources available.

New articles

• New Product Updates
  • Update 25.12.1: New supported payments, POS, and modules enhancements
• New Self Order Kiosk (Android) articles
  • Resolve red light error indicator on the Self Order Kiosk (Android)
• New POS articles
  • Process and manage Fiuu payments on the Eats365 POS
  • Update item or modifier inventory during order-taking

Article updates

• Place an order on Self Order Kiosk
  • Added information on how to add items to a cart by scanning item barcodes.
• Configure Self Order Kiosk Android settings
  • Added the following new settings:
    • Show Category Including all Recommended Items
    • Hide "Not Needed” Option for Optional Modifier Options
• Process a QR code payment on the POS 
  • Updated the article to include information about supporting WeChat Pay on the Eats365 POS.
• List of compatible devices 
  • Added the latest iPad model in the list of supported devices: 11th Generation.
• Set up and manage the GTO Report 
  • Added SG Tangent in the list of GTO reports for Singapore.
• Customize the Receipt Template 
  • Enhanced the function description of the "Print Loyalty QR Code on Receipt" setting.
• Create and manage a Menu Template and How to use Import Tools
  • Added a note that a system alert will appear if you try to save menu changes during an ongoing Menu Template application or Menu Import task
• Manage General Preferences
  • Added information on how to adjust the order notification sound on the POS.
• Manage staff roles and permissions and Manage staff roles and permissions (Food Court)
  • Added the new setting "Update Modifier Quantity."
• Set up Dine-in settings
  • Added the new setting "Remain in Order Page after Send Order."
• Search for orders (Full Service, Quick Serve, Food Court)
  • Updated the article to cover searching orders using phone numbers.
• Set up and manage tenders
  • Added details on how to change tender names for the POS.