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Explore Eats365 Biz and its functionalities and discover how it can enhance your restaurant's online operations.
The Eats365 Biz is a cloud-based order management system that allows you to operate and manage your restaurant’s online platforms from a single device. Aside from your restaurant’s website, you can also integrate orders from third-party e-commerce platforms to Eats365 Biz, so you can have a centralized system for your restaurant’s online operations, where you can process online orders and track back-end information such as sales and inventory on the same device.
One device, multiple platforms
The Eats365 Biz allows you to manage your restaurant’s online operations, which includes your restaurant’s branded website and third-party e-commerce platforms, on a single, centralized device. When you do this, all online orders are received on the Eats365 Biz, and you can perform operations-related actions such as accepting and rejecting orders, changing order statuses, adjusting an order’s finishing time, processing refunds, and printing receipts.
The Eats365 Biz uses cross-platform syncing to ensure that menu information, such as item inventory, is synced across all of your e-commerce platforms in real time, preventing errors in orders, delayed deliveries, post-sale disputes, and more.
The Eats365 Biz is always ready to grow with your business and support your expansion. Staying true to promoting a centralized system, the Eats365 Biz lets you manage multiple restaurants on the same device to help you keep track of your growing business, like getting sales and reporting data that is specific to each of your restaurants.
As part of our Online Ordering Solution, Eats365 Biz aims to enhance the merchant’s online order management experience, consequently improving customer’s experience as well. In a Cloud Kitchen wherein there’s no physical restaurant for customers to dine and interact with staff in person, the Eats365 Biz is designed to work seamlessly with other Eats365 Modules to help you achieve an efficient, functional, organized, and centralized virtual restaurant setup. Learn more about Cloud Kitchen.
Conveniently, the Eats365 Biz only needs a supported Android device to be set up. With a phone that you may already have and the option to pair external printers to handle receipt printing, you can achieve a fully functional and interconnected online order management system with just one or two hardware devices. As an additional option, you can also use a payment reader such as the Sunmi V2, which comes with a built-in printer, to set up an Eats365 Biz.
Frequently Asked Questions
Why do I need an Eats365 Biz?
If you run an online restaurant or have a physical restaurant with an online component, the Eats365 Biz is the perfect device to help you manage and operate the online side of your business. The Eats365 Biz offers centralization by enabling you to integrate your restaurant’s website and third-party e-commerce platforms into a single device. Additionally, it provides cross-platform syncing to ensure that all platforms are updated in real time.Delete
Will the Eats365 Biz work without the Eats365 POS?
Yes. The Eats365 Biz is a separate Eats365 Module and doesn’t require an Eats365 POS for it to work.Delete
Are the Eats365 Biz, Eats365 Marketplace, and Branded Online Store the same?
No. The Eats365 Biz is a service that lets you manage your restaurant’s online operations on a single, centralized device. The Eats365 Marketplace is an e-commerce platform that allows merchants to market their restaurant on a platform that also includes other businesses, while a Branded Online Store provides you with a branded website that’s specific and exclusive to your restaurant. Both Eats365 Modules are compatible with the Eats365 Biz.Delete
Do I need an internet connection to use the Eats365 Biz?
Yes. The Eats365 Biz should be connected to the internet to function. Since the Eats365 Biz is specialized for online businesses, all transactions are processed and synced through the cloud in real time, which requires a stable internet connection.Delete
What do I need to set up an Eats365 Biz?
You only need the following requirements to get started with the Eats365 Biz:
- An Android device connected to a stable internet connection
- An Eats365 Biz license
- A branded website
My restaurant doesn’t have its own website, how can I set up an Eats365 Biz?
The Eats365 Biz requires a branded website to be linked to handle the POS side of operations. The branded website is where orders are placed, which are then transmitted to Eats365 Biz to notify the merchant about incoming orders.
Eats365 offers services to help create aBranded Online Store to provide your restaurant with an exclusive website where customers can browse your menu and place orders. Once a branded website is established for your restaurant, you can then integrate it with the Eats365 Biz. Learn more about Branded Online Store.Delete
Do I need to purchase a separate license for the Eats365 Biz?
Yes. For each Eats365 Biz device, you need one license.Delete
How many Eats365 Biz devices can I have in my restaurant?
As many as you need. To note, the Eats365 Biz also allows you to manage multiple restaurants on the same device. You don’t need a separate Eats365 Biz device per restaurant.Delete
How do I set up an Eats365 Biz?
To set up an Eats365 Biz, an Eats365 personnel will help you connect your branded website, including dealing with back-end configurations and third-party integration, to the Eats365 Biz. Once your restaurant is created, you can then refer to Set up and install Eats365 Biz to set up an Eats365 Biz device.Delete
Does the Eats365 Biz work on any device?
The Eats365 Biz is compatible with Android devices that meet the minimum requirements. Additionally, the Eats365 Biz also works with terminals like the Sunmi V2, which conveniently comes with a built-in receipt printer.Delete
How do I extend my Eats365 Biz license?
If you wish to extend your license or purchase additional Eats365 Biz licenses, contact our Sales Team.Delete
If I have multiple Eats365 Biz devices, can I customize each device differently?
Yes, you can. For instructions on how to modify the Eats365 Biz’s operational settings, refer to Configure Eats365 Biz settings.Delete
Get started with the Eats365 Biz
To get you started with using the Eats365 Biz, here are some helpful links for you to explore: