Printer setup
Table of Contents
Customize the Label Template
Learn how to change Label Template settings on the Eats365 POS or the Merchant Portal to customize how receipts appear when printed.
You can toggle the options in the Label Template settings to add or remove information that you’d like to display on the label once it’s printed.
In this article, you’ll learn about Label Template settings and how to change them on the Eats365 POS or the Merchant Portal.
Modify the Label Template
To change the Label Template, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under Settings, tap Printing, then select Label Template.
- Choose an option to change based on your preferences.
- At the top right, tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printing.
- At the top, click on Label Template tab.
Tip: You can click on the arrow buttons to search for the Label Template tab. - Choose an option to change based on your preferences..
- At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings.
- Click on Printing. Then, select Label Settings.
- Choose an option to change based on your preferences.
- At the top right, tap Save to confirm.
Label Template options
Eats365 POS
For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on.
You can toggle these settings on 
or off 
. To preview a sample of what the Receipt would look like, tap Label Preview.
In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:
Language
Sets the default language of printed labels.
Label Theme
Choose between the following options:
| Theme 1 | Theme 2 |
 |
 |
Modifier Layout
Choose between the following options:
| By Line | Continuous |
 |
 |
Font Size
Sets the Label’s font size. Choose from the following options:
- Small
- Medium
- Large
- Extra Large
- Double Extra Large
Dine-In Indicator Type
Sets the Dine-In Indicator Type. Choose from the following options:
- Default
- Table Number
Print Check Name
Prints the check name on the label. The order number is displayed if there is no check name in the order.
Follow Printing Setting for Combo Options
Follows the Separate Kitchen Ticket choice for Combo Items.
Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.
Print Simplified Name
Prints a menu item's simplified name instead of the full Item name.
Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.
Free Text at Bottom of Label
Allows you to enter a message that appears at the bottom of the label.
General and Star Label Setting
Customize the dimensions and margins using the following settings:
General Label Setting
Adjusts the dimensions for the following:
- Label Size for Width (W) and Height (H) (mm)
- Gap Size (inches)
- Top Margin (mm)
- Bottom Margin (mm)
- Left Margin (mm)
- Right Margin (mm)
- Fixed Label Height
- Label Size (mm)
Star Label Setting
Turn on Fixed Label Height to get the option to define the Label Size (mm).
DeleteMerchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on. You can toggle these settings on 
or off .
In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:
Printing Language
Sets the default language of printed labels.
Modifier Layout
Choose between the following options:
| By Line | Continuous |
|
|
Label Theme
Choose between the following options:
| Theme 1 | Theme 2 |
|
|
Font Size
Sets the Label’s font size. Choose from the following options:
- Small
- Medium
- Large
Dine-In Indicator Type
Sets the Dine-In Indicator Type. Choose from the following options:
- Default
- Table Number
Follow Separate Ticket Setting in Combo Options
Follows the Separate Kitchen Ticket choice for Combo Items.
Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.
Print Simplified Name
Prints a menu item's simplified name instead of the full Item name.
Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.
Free Text at Bottom of Label
Allows you to enter a message that appears at the bottom of the label.
General Label Setting
Adjusts the dimensions for the following:
- Label Size for Width (W) and Height (H) (mm)
- Gap Size (inches)
- Top Margin (mm)
- Bottom Margin (mm)
- Left Margin (mm)
- Right Margin (mm)
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on. You can toggle these settings on 
or off .
In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:
Printing Language
Sets the default language of printed labels.
Label Theme
Choose between the following options:
| Theme 1 | Theme 2 |
|
|
Modifier Layout
Choose between the following options:
| By Line | Continuous |
|
|
Font Size
Sets the Label’s font size. Choose from the following options:
- Small
- Medium
- Large
Dine-In Indicator Type
Sets the Dine-In Indicator Type. Choose from the following options:
- Default
- Table Number
Follow Separate Ticket Setting in Combo Options
Follows the Separate Kitchen Ticket choice for Combo Items.
Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.
Print Simplified Name
Prints a menu item's simplified name instead of the full Item name.
Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.
Free Text at Bottom of Label
Allows you to enter a message that appears at the bottom of the label.
General Label Setting
Adjusts the dimensions for the following:
- Label Size for Width (W) and Height (H) (mm)
- Gap Size (inches)
- Top Margin (mm)
- Bottom Margin (mm)
- Left Margin (mm)
- Right Margin (mm)