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      • List of compatible devices
      • Hardware Setup
      • Connect an iPad to a network
    • Network
        • Types of internet networks
    • Printer setup
        • Scan and pair a printer
        • Set up a Virtual Printer
        • Configure receipt printer with cash drawer
        • Configure Kitchen Printers for each Kitchen Station
        • Manage receipt printing settings
        • Configure Kitchen Printer to print expeditor list
        • Configure a receipt printer to print a Shift Report
        • Configure a receipt printer for tables
        • Customize the Receipt Template
        • Manage Kitchen Ticket printing settings
        • Customize the Ticket Template
        • Customize the Label Template
        • Manage Expeditor Ticket printing settings
        • Manage Order Ticket printing settings
    • Barcode Configuration
        • Set up Embedded Barcodes
    • POS System
        • Start up your Eats365 POS system
        • Set up and install the Eats365 POS app

Table of Contents

Customize the Label Template

Learn how to change Label Template settings on the Eats365 POS or the Merchant Portal to customize how receipts appear when printed.

You can toggle the options in the Label Template settings to add or remove information that you’d like to display on the label once it’s printed. 

In this article, you’ll learn about Label Template settings and how to change them on the Eats365 POS or the Merchant Portal.

Modify the Label Template

To change the Label Template, follow the steps below:

Eats365 POS

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under Settings, tap Printing, then select Label Template.
  4. Choose an option to change based on your preferences.
  5. At the top right, tap Save to confirm.
Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Restaurant Settings. Then, click on Printing.
  3. At the top, click on Label Template tab. 
    Tip: You can click on the arrow buttons to search for the Label Template tab.
  4. Choose an option to change based on your preferences..
  5. At the top right, click on Save to confirm.
Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Restaurant Settings. 
  3. Click on Printing. Then, select Label Settings.
  4. Choose an option to change based on your preferences.
  5. At the top right, tap Save to confirm.
Delete

Label Template options

Eats365 POS

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on. 

You can toggle these settings on  or off . To preview a sample of what the Receipt would look like, tap Label Preview.

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Language

Sets the default language of printed labels.

Label Theme

Choose between the following options:

Theme 1 Theme 2

Modifier Layout

Choose between the following options:

By Line Continuous

Font Size

Sets the Label’s font size. Choose from the following options:

  • Small
  • Medium
  • Large
  • Extra Large
  • Double Extra Large

Dine-In Indicator Type

Sets the Dine-In Indicator Type. Choose from the following options:

  • Default
  • Table Number

Print Check Name

Prints the check name on the label. The order number is displayed if there is no check name in the order.

Follow Printing Setting for Combo Options

Follows the Separate Kitchen Ticket choice for Combo Items.

Delete

Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.

Print Simplified Name

Prints a menu item's simplified name instead of the full Item name.

Delete

Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.

Free Text at Bottom of Label

Allows you to enter a message that appears at the bottom of the label.

General and Star Label Setting

Customize the dimensions and margins using the following settings:

General Label Setting

Adjusts the dimensions for the following:

  • Label Size for Width (W) and Height (H) (mm)
  • Gap Size (inches)
  • Top Margin (mm)
  • Bottom Margin (mm)
  • Left Margin (mm)
  • Right Margin (mm)
  • Fixed Label Height
  • Label Size (mm)

Star Label Setting

Turn on Fixed Label Height to get the option to define the Label Size (mm).

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on. You can toggle these settings on  or off .

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Printing Language

Sets the default language of printed labels.

Modifier Layout

Choose between the following options:

By Line Continuous

Label Theme

Choose between the following options:

Theme 1 Theme 2

Font Size

Sets the Label’s font size. Choose from the following options:

  • Small
  • Medium
  • Large

Dine-In Indicator Type

Sets the Dine-In Indicator Type. Choose from the following options:

  • Default
  • Table Number

Follow Separate Ticket Setting in Combo Options

Follows the Separate Kitchen Ticket choice for Combo Items.

Delete

Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.

Print Simplified Name

Prints a menu item's simplified name instead of the full Item name.

Delete

Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.

Free Text at Bottom of Label

Allows you to enter a message that appears at the bottom of the label.

General Label Setting

Adjusts the dimensions for the following:

  • Label Size for Width (W) and Height (H) (mm)
  • Gap Size (inches)
  • Top Margin (mm)
  • Bottom Margin (mm)
  • Left Margin (mm)
  • Right Margin (mm)
Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

For your convenience, the majority of options are already described based on their actual purpose. For example, the option Print Delivery Time prints the delivery time. The option Print Price on Label prints the price on the label, and so on. You can toggle these settings on  or off .

In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:

Printing Language

Sets the default language of printed labels.

Label Theme

Choose between the following options:

Theme 1 Theme 2

Modifier Layout

Choose between the following options:

By Line Continuous

Font Size

Sets the Label’s font size. Choose from the following options:

  • Small
  • Medium
  • Large

Dine-In Indicator Type

Sets the Dine-In Indicator Type. Choose from the following options:

  • Default
  • Table Number

Follow Separate Ticket Setting in Combo Options

Follows the Separate Kitchen Ticket choice for Combo Items.

Delete

Note: For more information about Setting up Combo Items, refer to Set up and manage Combo Items.

Print Simplified Name

Prints a menu item's simplified name instead of the full Item name.

Delete

Tip: For more information on setting up menu Items, refer to Set up and manage a Single Item or Set up and manage a Combo Item.

Free Text at Bottom of Label

Allows you to enter a message that appears at the bottom of the label.

General Label Setting

Adjusts the dimensions for the following:

  • Label Size for Width (W) and Height (H) (mm)
  • Gap Size (inches)
  • Top Margin (mm)
  • Bottom Margin (mm)
  • Left Margin (mm)
  • Right Margin (mm)
Delete
label template printing settings

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