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Set up and manage e-Invoice (Malaysia)

Learn how to set up the Malaysia e-Invoice function on the Merchant Portal.

In Malaysia, businesses that meet a specific annual turnover are required by the government to issue an e-Invoice for every transaction. These digital records are validated in real time on the government’s MyInvois portal for record-keeping purposes. At the end of each month, merchants must submit a comprehensive report of all processed transactions to the government. 

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Important: Ensure that you follow these guidelines to comply with the new e-Invoice system.

When the e-Invoice function is enabled for your restaurant, a QR code for the e-invoice will be printed on all receipts. Customers can scan these codes to access and complete the e-invoice form, which includes transaction details, and requires their personal identification to proceed. To learn more about the e-invoice and how to complete the form, refer to Generate an e-invoice for your transaction (Malaysia).

In this article, you’ll learn how to set up e-invoice issuance for your restaurant.

Before you start

To set up the e-Invoice function for your restaurant, you must have the following requirements:

  • A Malaysia e-Invoice license
    Note: To purchase a license, contact Eats365 support.
  • A MyInvois account
    Important: Take note of your MyInvois “Client ID” and “Client Secret” as you will use them for the configuration.

Set up e-Invoice

To configure your POS system to issue e-invoices, follow the steps below:

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Integration, then select e-Invoice.
  3. Turn on Enable .
  4. Enter your MyInvois account information and merchant details:
    • Client ID
    • Client Secret
    • Supplier’s Name
    • Note: The name entered here will be the issuer of e-Invoice.
    • City
    • Address
    • Postal Code
    • State
    • Country
    • Supplier’s Contact Number
    • Supplier’s e-mail
  5. Enter the following business details:
    • Supplier's TIN
    • Supplier's Identification Type
    • Supplier's Registration Number
    • Supplier's SST Registration Number
    • Supplier's MSIC
      Note: Click on the Supplier's MSIC drop-down menu and select the option that represents the nature of your business.
    • Supplier's Business Activity Description
  6. At the top right, click on Save to confirm.

All receipts will now include a QR code that customers can scan to access the LHDN e-Invoice Request Platform website. This platform allows customers to complete and submit the necessary e-invoice form for their transactions.

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Note: The Malaysia e-Invoice function is available on the Eats365 POS for versions 2.69 or later.

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