PhotoMenu digitizes your dining menu, streamlining updates and eliminating the need for reprinted physical menus. With PhotoMenu, customers browse dishes and place orders directly from an iPad. It can be mounted as a stationary tabletop tablet or handed out to guests by service staff. To learn more about the PhotoMenu, visit eats365pos.com.

In this article, you’ll learn how to install the app on an iPad, pair it with the Eats365 POS, and unpair devices when reassignment is needed.

Before you start

To get your device ready to install PhotoMenu, make sure you have the following ready:

• Supported iPad Hardware and Operating System: A compatible iPad running iPadOS 14 or later
• Network Connectivity: A dedicated, stable Wi-Fi network shared with the POS terminal
• License: An active PhotoMenu license allocated to your store account
• Eats365 POS Terminal: An active, logged-in Eats365 POS terminal ready to scan device pairing codes
• Configured Menu: Menu items and categories published in the Merchant Portal with display permissions enabled for PhotoMenu

Install PhotoMenu

To install PhotoMenu on an iPad, follow the steps below:

1. On your iPad, open the Apple App Store.
2. Search for "Eats365 SelfServ".
3. From the search results, select Eats365 Selfserv, then tap Get. 

Once the download is complete, you can find the Eats365 Selfserv app on your device.

Pair PhotoMenu with the POS

To pair PhotoMenu with the POS, follow the steps below:

1. On your iPad, open Eats365 SelfServ.
   Note: Your device may ask you to enable permissions. Tap OK to continue.
2. Tap Pair Device. A QR code is then generated from the SelfServ app, which the POS needs to scan in order to pair.
   
3. On the POS terminal, log in to the Eats365 POS.
4. At the top left, tap Settings .
5. Under General, tap Device Pairing, then tap Photo Menu.
6. At the top right, tap Pair New Device. The POS terminal’s camera turns on.
   
7. Align the QR code with the POS terminal’s camera.
8. Once the QR Code is successfully scanned, the screen redirects to a page where you can configure your PhotoMenu’s basic settings. You can choose to customize the PhotoMenu’s settings now or do this later on. 
   Note: For more information, refer to Configure PhotoMenu settings.
9. At the top right, tap Pair Device to continue pairing. 
   
10. At the top right, tap Save to confirm.

Once the PhotoMenu is paired with the POS, you can start using the PhotoMenu as an eMenu. The PhotoMenu shows a screen where you can enter the customer’s table number and party size.

Unpair PhotoMenu from the POS

To unpair the PhotoMenu from the POS app, follow the steps below:

1. On the POS terminal, log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "General," tap Device Pairing, then tap Photo Menu.
4. Select the PhotoMenu device that you’d like to unpair.
   
5. At the top right, tap Unpair Device.
   
6. Tap Delete to confirm.

Once the PhotoMenu is unpaired from the POS, the PhotoMenu, including its configurations, is deleted. When you pair the device again, you must configure the settings to your preferences again.