Eats365 POS

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "Settings," tap Discount. Then, tap General.
4. From this page, you can turn on  or off the following settings based on your restaurant’s discount policies:
   • Bundle Discounts
     Note: For information about general Bundle Discount preferences, refer to Create and manage bundle promotions.
   • Complimentary Item
     • Combo Option and Item Modifier Add-on Price is Complimentary: Disables additional charges for combo options and modifier add-ons when using a combo item as a complimentary item.
     • Service Charge is Waived in Complimentary Item: Removes service charge from complimentary items.
   • Discount Usage Restrictions
     Tip: To learn more about discount restrictions, refer to Add restrictions to discount usage.
     • Restricted Use per Discount: Limits the number of times a discount can be applied to an order. 
     • Restricted Use in Conjunction: Defines a set of rules that determine if a discount can be used together with other discount offers.

Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup. Then, under "Discount," click on General.
3. From this page, you can turn on  or off the following settings based on your restaurant’s discount policies:
   • Bundle Discounts
     Note: For information about general Bundle Discount preferences, refer to Create and manage bundle promotions.
   • Complimentary Item
     • Combo Option and Item Modifier Add-on Price is Complimentary: Disables additional charges for combo options and modifier add-ons when using a combo item as a complimentary item.
     • Service Charge is Waived in Complimentary Item: Removes service charge from complimentary items.
   • Discount Usage Restrictions
     Note: To learn about discount usage restrictions, refer to Add restrictions to discount usage.
     • Limit one Discount per Order: Sets a restaurant-wide limit of one discount per order.
       Note: You must have Group-level access to access this setting.
     • Restricted Use per Discount: Limits the number of times a discount can be applied to an order.
     • Restricted Use in Conjunction: Defines a set of rules that determine if a discount can be used together with other discount offers.

Merchant Portal 2.0

1. Log in to the Merchant Portal.
2. On the left panel, click on Discount, then click on General.
3. From this page, you can turn on  or off the following settings based on your restaurant’s discount policies:
   • Bundle Discounts
     Note: For information about general Bundle Discount preferences, refer to Create and manage bundle promotions.
   • Complimentary Item
     • Combo Option and Item Modifier Add-on Price is Complimentary: Disables additional charges for combo options and modifier add-ons when using a combo item as a complimentary item.
     • Service Charge is Waived in Complimentary Item: Removes service charge from complimentary items.
   • Discount Usage Restrictions
     Note: To learn about discount usage restrictions, refer to Add restrictions to discount usage.
     • Limit one Discount per Order: Sets a restaurant-wide limit of one discount per order.
       Note: You must have Group-level access to access this setting.
     • Restricted Use per Discount: Limits the number of times a discount can be applied to an order.
     • Restricted Use in Conjunction: Defines a set of rules that determine if a discount can be used together with other discount offers.

Eats365 POS

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "Settings," tap Discount. Then, select the type of discount that you’d like to create:
   • Public Discount
   • Online Ordering Discount
   • Merchant Discount
   • Merchant Discount (Member)
4. At the top right, tap Add Discount. You’ll be directed to the "Basic Information" page.
5. Under "Discount Preview," select an available coupon design for the discount or tap Upload Image to upload a custom image.
6. By default, Active is turned on. If your discount isn’t ready for use, turn off Active .
7. Add the following discount information:
   Tip: If your restaurant uses the multi-language menu function, tap the Language drop-downlist, then select an additional language. Once the language is changed, add the same information in that language.
   • Discount Name
   • Receipt Name (As appears on the receipt)
   • (Optional) Available Quantity
   • Discount Description
   • Terms / Conditions
8. To automatically apply the discount to an order once discount conditions are met, turn on Auto Apply to Orders.
   Note:
   • To use Auto Apply to Orders on the Branded Online Store, you must enable Pay First in Scan to Order settings.
   • Auto Apply to Orders is not supported on the mPOS, PhotoMenu, and Self Order Kiosk.
9. If you want to restrict the discount from being used on an order if there’s already a bundle discount applied to the order, turn on Exclude from Bundle Discount .
10. Tap Specific Service Type, then enable the service types that support the discount. If a service type is disabled, the discount can’t be used for that service type.
11. (Optional) Enter a Discount Code.
    Note: 
    • If the discount can be used for online ordering, the Discount Code is what customers will enter to apply the discount to their order.
    • To enable applying discounts on the Branded Online Store using discount codes, you must turn on Enable Apply Discount Code in the Branded Online Store settings.
    • Applying discounts using discount codes on the PhotoMenu and mPOS is not supported.
12. For reporting purposes, enter a Reporting ID.
13. To limit the number of times a discount can be applied to an order, turn on Restrict Repeated Use . Then, enter the number of times the discount can be used on the same order.
    Note: 
    • Restrict Repeated Use is not available for Online Ordering Discount.
    • To learn more about discount restrictions, refer to Add restrictions to discount usage.
14. Under "Availability," enter the following information:
    • Date: Set the "Start Date" and "End Date."
    • Time Slots: Tap + Add Time Slot. Then, specify the discount’s availability: 
      • Time: Set the "Start Time" and "End Time" when the discount can be applied to an order.
      • Day: Select the days when the discount can be applied to an order. To set the discount to only be available for use on select days, tap the day to exclude it.
15. Once you’ve added the discount’s availability, at the top left, tap Back to return to the "Basic Information" page.
16. At the top, tap Discount Details. 
17. Under "Offers," tap Add Offer. 
    Tip: You can add more than one offer per discount.
18. Select an Offer Type. Then, tap Confirm. The Offer Type determines the promotion that thediscount entails. For example, if you select “Complimentary Item” as the Offer Type, the customer will receive a complimentary item if they meet the conditions of the discount. Refer to the Offer Type section below to learn how to add Offer Types to a discount.
    • To delete an Offer Type, click on Delete .
19. Once you’re done adding offers, under "Conditions," click on Add Condition. 
    Tip: You can add more than one condition per discount.
20. Select a Condition Type. The Condition Type determines the requirements that customersmust meet to be eligible for the discount. 
    • Item: Select an item. Then, next to "Min Quantity," enter the minimum quantity that customers must purchase to get the discount.
    • Total price: Enter the total price that customers must reach to get the discount.
    • Category: Select a category. Then, next to "Min Quantity," enter the minimum quantity of items from the selected category that customers must purchase to get the discount.
    • Quantity: Enter the minimum quantity of any menu item that customers must purchase to get the discount.
    • Party Size
      1. Enter the minimum party size required to be eligible for the discount.
      2. To set a maximum party size, enable Limit Maximum Party Size . Then, enter the maximum party size allowed to be eligible for the discount.
21. At the top right, tap Save.

Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup. Then, under "Discount," select the type of discountthat you’d like to create:
   • Public Discount
   • Merchant Discount
   • User App Discount
   • Merchant Discount (Member)
3. Depending on the discount type you selected, at the top right, click on + Discount Type. For example, “+ Public Discount.” You’ll be directed to the "Basic Information" page.
4. Under "Discount Image," click on Select Image. Then, upload an image.
5. By default, Active  is turned on. If your discount isn’t ready for use, turn off Active .
6. Add the following discount information:
   Tip: If your restaurant uses the multi-language menu function, click on the Language drop-down list, then select an additional language. Once the language is changed, add the sameinformation in that language.
   • Discount Name
   • Receipt Name
   • (Optional) Available Quantity
   • Discount Description
   • Terms / Conditions
7. (Optional) Enter a Discount Code.
   Note: 
   • If the discount can be used for online ordering, the Discount Code is what customers will enter to apply the discount to their order.
   • To enable applying discounts on the Branded Online Store using discount codes, you must turn on Enable Apply Discount Code in the Branded Online Store settings.
   • Applying discounts using discount codes on the PhotoMenu and mPOS is not supported.
8. For reporting purposes, enter an Item Code (Reporting).
9. To set the discount to be applied to an order automatically if the POS detects that the order is eligible for the discount, turn on Auto Apply .
   Note:
   • To use Auto Apply on the Branded Online Store, you must enable Pay First in Scan to Order settings.
   • Auto Apply is not supported on the mPOS, PhotoMenu, and Self Order Kiosk.
10. To limit the number of times a discount can be applied to an order, turn on Restrict Repeated Use . Then, enter the number of times the discount can be used on the same order.
    Note: 
    • Restrict Repeated Use is not available for Online Ordering Discount.
    • To learn more about discount restrictions, refer to Add restrictions to discount usage.
11. If you want to restrict the discount from being used on an order if there’s already a bundle discount applied to the order, turn on Exclude from Bundle Promotion .
12. To allow the discount to be used on pre-orders, under "Availability," turn on Available for Pre-order .
13. Click on the Available For drop-down list, then select the service types that support the discount. If a service type is disabled, the discount can’t be used for that service type.
14. Enter the following information:
    • Available: Set the "Start" and "End" date.
    • Time Slots: Click on + Add Time Slot. Then, specify the discount’s availability: 
      • Start Time and End Time: Set the "Start Time" and "End Time" when the discount can be applied to an order.
      • Repeat: Select the days when the discount can be applied to an order. To set the discount to only be available for use on select days, click on the day to exclude it.
15. At the top, click on Discount Details. 
16. Under "Offer," click on Select Offer Type. 
    Tip: You can add more than one offer per discount.
17. From the list, select an Offer Type. Then, click on + Add. The Offer Type determines thepromotion that the discount entails. For example, if you select “Complimentary Item” for Offer Type, the customer will receive a complimentary item if they meet the conditions of the discount. Refer to the Offer Type section below to learn how to add Offer Types to a discount.
    • To delete an Offer Type, click on Delete.
18. Once you’re done adding offers, under "Conditions," click on Add Condition. 
    Tip: You can add more than one condition per discount.
19. Select a Condition Type. The Condition Type determines the requirements that customersmust meet to be eligible for the discount. 
    • Item: Select an item. Then, next to "Min Quantity," enter the minimum quantity that customers must purchase to get the discount.
    • Total price: Enter the total price that customers must reach to get the discount.
    • Category: Select a category. Then, next to "Min Quantity," enter the minimum quantity of items from the selected category that customers must purchase to get the discount.
    • Quantity: Enter the minimum quantity of any menu item that customers must purchase to get the discount.
    • Party Size
      1. Enter the minimum party size required to be eligible for the discount.
      2. To set a maximum party size, enable Limit Maximum Party Size . Then, enter the maximum party size allowed to be eligible for the discount.
20. At the top right, click on Save.

Merchant Portal 2.0

1. Log in to the Merchant Portal.
2. On the left panel, click on Discount. Then, select the type of discount that you’d like to create:
   • Public Discount
   • Merchant Discount
   • Online Ordering Discount
   • Merchant Discount (Member)
3. Depending on the discount type you selected, at the top right, click on + Discount Type. For example, “+ Public Discount.” You’ll be directed to the "Basic Information" page.
4. Beside "Discount Image," click on Browse . Then, upload an image.
5. Enable Active to make the discount ready for use upon saving. If Active  is off, the discount can’t be used.
6. Add the following discount information per language. To add another language, click on Add Language.
   • Discount Name
   • Receipt Name
   • Discount Description
   • Terms / Conditions
   • (Optional) Available Quantity
7. (Optional) Enter a Discount Code.
   Note: 
   • If the discount can be used for online ordering, the Discount Code is what customers will enter to apply the discount to their order.
   • To enable applying discounts on the Branded Online Store using discount codes, you must turn on Enable Apply Discount Code in the Branded Online Store settings.
   • Applying discounts using discount codes on the PhotoMenu and mPOS is not supported.
8. For reporting purposes, enter an Item Code (Reporting).
9. To set the discount to be applied to an order automatically if the POS detects that the order is eligible for the discount, turn on Auto Apply .
   Note:
   • To use Auto Apply on the Branded Online Store, you must enable Pay First in Scan to Order settings.
   • Auto Apply is not supported on the mPOS, PhotoMenu, and Self Order Kiosk.
10. To limit the number of times a discount can be applied to an order, turn on Restrict Repeated Use . Then, enter the number of times the discount can be used on the same order.
    Note: 
    • Restrict Repeated Use is not available for Online Ordering Discount.
    • To learn more about discount restrictions, refer to Add restrictions to discount usage.
11. If you want to restrict the discount from being used on an order if there’s already a bundle discount applied to the order, turn on Exclude from Bundle Promotion .
12. To allow the discount to be used on pre-orders, under "Availability," turn on Available for Pre-order .
13. Click on the Available For drop-down list, then select the service types that support the discount. If a service type is disabled, the discount can’t be used for that service type.
14. Enter the following information:
    • Available: Set the Start and End dates.
    • Time Slots: Click on + Add Time Slot. Then, specify the discount’s availability: 
      • Start Time and End Time: Set the "Start Time" and "End Time" when the discount can be applied to an order.
      • Repeat: Select the days when the discount can be applied to an order. To set the discount to only be available for use on select days, click on the day to exclude it.
    • Special Handling Date(s) and Unavailable Date(s): If your restaurant has Date Group set up, click on the drop-down list and select the applicable Date Group to use a predefined availability for the discount.
15. At the top, click on Discount Detail. 
16. Under "Offer," click on Select Offer Type. 
    Tip: You can add more than one offer per discount.
17. From the list, select an Offer Type. Then, click on Add. The Offer Type determines thepromotion that the discount entails. For example, if you select “Complimentary Item” for Offer Type, the customer will receive a complimentary item if they meet the conditions of the discount. Refer to the Offer Type section below to learn how to add Offer Types to a discount.
    • To delete an Offer Type, click on Delete.
18. Once you’re done adding offers, under "Conditions," click on Add Condition. 
    Tip: You can add more than one condition per discount.
19. Select a Condition Type. The Condition Type determines the requirements that customersmust meet to be eligible for the discount. 
    • Item: Select an item. Then, next to "Min Quantity," enter the minimum quantity that customers must purchase to get the discount.
    • Total price: Enter the total price that customers must reach to get the discount.
    • Category: Select a category. Then, next to "Min Quantity," enter the minimum quantity of items from the selected category that customers must purchase to get the discount.
    • Quantity: Enter the minimum quantity of any menu item that customers must purchase to get the discount.
    • Party Size
      1. Enter the minimum party size required to be eligible for the discount.
      2. To set a maximum party size, enable Limit Maximum Party Size . Then, enter the maximum party size allowed to be eligible for the discount.
20. At the top right, click on Save.

Eats365 POS

Merchant Portal (Classic Theme)

Merchant Portal 2.0

Eats365 POS

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "Settings," tap Discount. Then, select the type of discount you’d like to duplicate:
   • Public Discount
   • Online Ordering Discount
   • Merchant Discount
   • Merchant Discount (Member)
4. Next to the discount that you’d like to duplicate, tap the three-dot menu . Then, tap Copy to a new Discount . This creates a new discount with the same information as the original discount.
   Tip: To search for a discount by name, at the top right, tap Search Coupon. Then, enter the discount name.
5. Configure the discount settings to fit the new discount. To learn more about discount settings, refer to the Create a discount section.
6. Once done, at the top right, tap Save.

Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup. Then, under "Discount," select the type of discount thatyou’d like to duplicate:
   • Public Discount
   • Merchant Discount
   • User App Discount
   • Merchant Discount (Member)
3. Next to the discount that you’d like to duplicate, click on Copy . This creates a new discount with the same information as the original discount.
   Tip: You can use the search bar or "Availability" and "Status" filters to find an existing discount easier.
4. Configure the discount settings to fit the new discount. To learn more about discount settings, refer to the Create a discount section.
5. Once done, at the top right, click on Save.

Merchant Portal 2.0

1. Log in to the Merchant Portal.
2. On the left panel, click on Discount, then select Discount Type.
3. Select the type of discount you’d like to add:
   • Public Discount
   • Merchant Discount
   • Online Ordering Discount
   • Merchant Discount (Member)
4. Next to the discount you’d like to duplicate, click on Copy . This creates a new discount with the same information as the original discount.
   Tip: You can find an existing discount by entering the discount name or discount code on the search bar, or using the “Availability” and “Status” filters.
5. Configure the discount settings to fit the new discount. To learn more about discount settings, refer to the Create a discount section.
6. Once done, at the top right, click on Save.

Eats365 POS

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "Settings," tap Discount. Then, select the type of discount you’d like to edit:
   • Public Discount
   • Online Ordering Discount
   • Merchant Discount
   • Merchant Discount (Member)
4. Next to the discount you’d like to edit, tap the three-dot menu . Then, tap Edit .
   Tip: To search for a discount by name, at the top right, tap Search Coupon. Then, enter the discount name.
5. Update the discount.
6. Once done, at the top right, tap Save.

Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup. Then, under "Discount," select the type of discountthat you’d like to edit:
   • Public Discount
   • Merchant Discount
   • User App Discount
   • Merchant Discount (Member)
3. Next to the discount that you’d like to edit, click on Edit .
   Tip: You can use the search bar or "Availability" and "Status" filters to find an existing discount easier.
4. Update the discount.
5. Once done, at the top right, click on Save.

Merchant Portal 2.0

1. Log in to the Merchant Portal.
2. On the left panel, click on Discount, then select Discount Type.
3. Select the type of discount you’d like to add:
   • Public Discount
   • Merchant Discount
   • Online Ordering Discount
   • Merchant Discount (Member)
4. Next to the discount that you’d like to edit, click on Edit . 
   Tip: You can find an existing discount by entering the discount name or discount code on the search bar, or using the “Availability” and “Status” filters.
5. Update the discount.
6. Once done, at the top right, click on Save.

Eats365 POS

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "Settings," tap Discount. Then, select the type of discount you’d like to delete:
   • Public Discount
   • Online Ordering Discount
   • Merchant Discount
   • Merchant Discount (Member)
4. Next to the discount you’d like to delete, tap the three-dot menu . Then, tap Remove .
   Tip: To search for a discount by name, at the top right, tap Search Coupon. Then, enter the discount name.
5. Tap Delete to confirm.

Merchant Portal (Classic Theme)

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup. Then, under "Discount," select the type of discount thatyou’d like to delete:
   • Public Discount
   • Merchant Discount
   • User App Discount
   • Merchant Discount (Member)
3. Next to the discount that you’d like to delete, click on Remove . 
   Tip: You can use the search bar or "Availability" and "Status" filters to find an existing discount easier.
4. Click on Confirm to delete.

Merchant Portal 2.0

1. Log in to the Merchant Portal.
2. On the left panel, click on Discount, then select Discount Type.
3. Select the type of discount that you’d like to delete:
   • Public Discount
   • Merchant Discount
   • User App Discount
   • Merchant Discount (Member)
4. Next to the discount that you’d like to delete, click on Remove . 
   Tip: You can find an existing discount by entering the discount name or discount code on the search bar, or using the “Availability” and “Status” filters.
5. Click on Confirm to delete.