When a discount is applied to an order, the promotion set on the discount takes effect. Prices can be reduced by a percentage or by a specific amount from a whole bill, bundled items, specific items, and more. 

In this article, you’ll learn how to apply discounts to an order.

Add Discounts

You can apply a discount from either the order-taking screen or the payment screen on the Eats365 POS. To apply a discount to an order, follow the steps below:

Create a Custom Discount

“Custom Discount” allows you to create a new order or item discount and quickly apply the discount from the order-taking screen. 

Custom order discount

To create a custom discount that applies to the whole order, follow the steps below: 

Custom item discount

To create a custom discount that applies to a specific item, follow the steps below: 

1. Log in to the Eats365 POS.
2. Place the customer’s order as normal.
3. From the order list, tap the item where you want the discount to apply. The Action Buttons appear beside the item.
4. Tap Discount .
   
5. Select the discount offer you want to create. You can choose from the following options:
   
   • Amount: Deducts a fixed amount from the item’s price.
   • Percentage: Deducts a certain percentage from the item’s price.
6. If a discount reason is required, select the reason for the discount.
7. If a discount message is required, enter a remark for the discount.
8. Depending on the discount offer you selected, enter the discount amount or percentage that applies to the order
9. Tap Confirm to apply the discount.