The latest Eats365 Modules and Merchant Portal updates introduce enhancements to ordering through the Branded Online Store and Scan to Order (BYOD), additions to the menu settings you can manage with a Menu Template, improvements to managing CRM members on the Merchant Portal, and more.

New features and enhancements

Branded Online Store

Release date: April 18, 2024

• Enable or disable the “Show My QR Code” option
  • Choose to enable or disable the “Show My QR Code” section on the Branded Online Store for logged in customers.
• Option to require passcode when using member credit online
  • When enabled, customers can set up a passcode to use when paying for online orders with member credits.
  • To learn how customers can ensure the security of their member credits, refer to Secure member credit payment on the branded online store.
• Multiple media options for menu items
  • Add up to 5 images and 1 video to each item on your restaurant’s website. This is applicable to both Single Items and Combo Items.
• Show available items based on Menu Tier (BYOD)
  • Dine-in customers ordering through your restaurant’s website will only presented with items available to their selected Menu Tier.
• Prompt to verify legal age when ordering alcoholic items
  • When dine-in customers purchase “Liquor” items, a prompt will confirm they are of legal age to do so.
  • This feature is currently available in Hong Kong.
• “Restricted Quantity per Person” limit rule
  • Apply the “Restricted Quantity per Person” rule to online orders and orders placed on the POS.
• Enhancements for Branded Online Store on desktop
  • Allow logging in with phone number
  • Automatically scroll to the next combo option during ordering (if enabled)
  • Allow customers to delete their account

Merchant Portal

Release date: April 17, 2024

• Add a Modifier Master to Modifier Presets
  • Configure Modifier Presets to automatically track and manage the Modifier’s inventory when the preset is used.
• Additional menu settings you can manage and apply using Menu Template
  • Modifier Master
  • Modifier Preset
  • Ordering Quantity Limit rules
• “Return Time” column in Returns Report
  • The “Return Time” column displays the exact date and time of a void action.
• Filter option to view customers with expired membership in the Customer List
  • Filter the CRM Customer List on the Merchant Portal to include expired memberships.
• View “Remaining Value” in customers’ Credit Activity history
  • When checking a member’s Credit Activity history, each transaction now shows the member’s remaining credit balance after the transaction.
• View “Redeem Location” in the Discount Coupons list
  • The “Redeem Location” column in the discount coupons list displays the restaurant or branch where the coupon was used.
• Choose country code from list when searching members using phone number
  • When searching for members using their registered phone number, the country code is populated automatically based on the selected country.
    
• Deduct from member’s Accumulated Points
  • In addition to adding accumulated points, this update now allows you to change a member’s accumulated points. This is helpful if your restaurant’s membership program requires members to reach a minimum amount of accumulated points before they can upgrade to the next tier. In this case, once the member upgrades their membership plan, you can reset their accumulated points to zero as a new member of the new tier.