All

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We'll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Product
      • Eats365 Products
      • Merchant Guide
      • Modules
      • Membership
      • Integrations
      • Hardware
    • Operations
      • Staff Operations
      • Roles & Permissions
      • Payments
      • Reports
    • News
      • What’s New
      • Release Notes
    • Tools
      • Troubleshooting
      • Simulators
      • Glossary
      • Troubleshooter
    • Login
    English (US)
    English (US)
    Mandarin
    Cantonese
    • Product
      • Eats365 Products
      • Merchant Guide
      • Modules
      • Membership
      • Integrations
      • Hardware
    • Operations
      • Staff Operations
      • Roles & Permissions
      • Payments
      • Reports
    • News
      • What’s New
      • Release Notes
    • Tools
      • Troubleshooting
      • Simulators
      • Glossary
      • Troubleshooter
    Login
    • Home

    Integrations

    All Product

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

        • Integrate Octopus with the Eats365 POS
        • Integrate GrabFood with the Eats365 POS
        • Sync menus for takeaway platform integrations
        • Sync menus for integrated inventory management systems
        • Set up and manage GTO Report
        • Enable additional language for takeaway platform integrations
        • Redeem API Production Token on the Merchant Portal
      • 365pay
          • 365pay: Your Integrated Payment Solution
          • Integrate 365pay with the Eats365 POS
          • Understanding 365pay payment models
          • Understanding 365pay Payouts

    Table of Contents

    Set up and manage GTO Report

    Learn how to set up your GTO report settings to generate accurate reports based on your restaurant’s location.

    The GTO Report settings allow you to automatically generate and receive hourly or daily sales reports depending on your restaurant’s needs. These reports will be transmitted to your landlord’s server and the information included will depend on the information provided in the settings.

    In this article, you’ll learn how to set up a GTO report depending on the mall where your restaurant is located.

    Set up GTO report

    To set up a GTO report, follow the steps below: 

    Delete

    Note: Depending on where your restaurant is located, the system generates different types of GTO reports. Use the table below to know which report type applies to your restaurant. 

    Singapore

    Report type Where it applies
    DCS - Hourly POS Report (version 1.0) 313@Somerset
    DCS - Hourly POS Report (version 1.7)  Millenia Walk
    DCS - Daily (version 2.7)
    • Bugis Junction
    • Bugis+
    • Bukit Panjang Plaza
    • Clarke Quay
    • IMM Building
    • ION Linkway
    • ION Orchard
    • Junction 8
    • Lot One Shoppers' Mall
    • Plaza Singapura
    • Raffles City Shopping Centre
    • Tampines Mall
    • The Atrium @ Orchard
    • Westgate
    EuroStop Mall
    EuroStop HDB
    JEM JEM
    Delete

    Malaysia

    Report Type Where it applies
    DCS Dayend
    • Melawati Mall
    • Sungai Wang Plaza
    • The Mines
    • Gurney Plaza
    • East Coast Mall
    • Queensbay Mall
    Johor Bahru City Square Johor Bahru City Square
    KL East Mall KL East Mall
    KLIA KLIA
    MY DCS Hourly
    • Suria KLCC
    • Alamanda
    • Mesra Mall
    • Toppen
    • Wangsa Walk
    • NU Sentral
    • PJJ3
    • Empire
    • Datum
    • The Shore
    • Tropicana
    • Sunway Pyramid
    • Sunway Velocity
    • Sunway Putra
    • Sunway Big Box Village
    • Sunway Giza
    • Sunway Medical Centre
    • Sunway Citrine
    • Sunway Carnival
    MY DCS Json
    • TRX
    • IOI Puchong
    • IOI City Mall
    • Pavilion Kuala Lumpur
    • Pavilion Bukit Jalil
    • Pavilion Elite
    MY 1 Utama 1Utama
    Delete

    GTO report types

    DCS - Hourly POS Report (version 1.0)

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select DCS.
    5. Enter your server information which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your server’s Machine ID.
    8. Turn on Hourly POS Report (version 1.0) .
    9. Turn on AMK  to generate the report in AMK format.
    10. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    11. Click on Save to confirm.
    Delete

    DCS - Hourly POS Report (version 1.7)

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select DCS.
    5. Enter your server information, which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your server’s Machine ID.
    8. Turn on Hourly POS Report (version 1.7) .
    9. Turn on AMK  to generate the report in AMK format.
    10. Enter your tendercodes. You can enter the following codes:
      • NETS code
      • Visa Code
      • Master Card Code
      • AMEX Code
      • Voucher Code
        Tip: The Tender Code is the same code you assigned to each payment method in the Tender settings. Use this code consistently to ensure they are correctly matched.
    11. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    12. Click on Save to confirm.
    Delete

    DCS - Daily (version 2.7)

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select DCS.
    5. Enter your server information, which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your server’s Machine ID.
    8. Turn on AMK  to generate the report in AMK format.
    9. Turn on Daily (version 2.7) .
    10. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    11. Click on Save to confirm.
    Delete

    DCS Dayend

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to “Type,” select DCS Dayend.
    5. Enter the Host, Port, Path, Username, Password, and Machine ID.
    6. (Optional) Next to “Export,” select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server at midnight. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    7. Click on Save to confirm.
    Delete

    DTS

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select DTS.
    5. Select the network protocol type.
    6. Enter your server information, which includes the Host, Port, and Path. 
    7. Enter your server username and password.
    8. Enter your server’s Client ID.
    9. Turn on Daily (version 2.7) .
    10. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    11. Click on Save to confirm.
    Delete

    EuroStop Mall

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select EuroStop Mall.
    5. Enter your server information, which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your landlord’s mall code.
    8. Enter your tenant code.
    9. Enter your tendercodes. You can enter the following codes:
      • NETS code
      • Credit Card Code
      • Debit Card Code
      • Mall Voucher Code
      • Cheque Code
      • Other Vouchers Code
        Tip: The Tender Code is the same code you assigned to each payment method in the Tender settings. Use this code consistently to ensure they are correctly matched.
    10. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    11. Click on Save to confirm.
    Delete

    Eurostop HDB

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select Eurostop HDB.
    5. Enter your server information, which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your landlord’s mall code.
    8. Enter your tenant code.
    9. Enter your tendercodes. You can enter the following codes:
      • NETS code
      • Visa Code
      • Master Card Code
      • AMEX Code
      • Voucher Code
      • Grab Pay Code
      • Fave Pay Code
      • PayNow / PayLah / Pay Anyone Code
      • Apple Pay /Google Pay / Samsung Pay Code
      • Payment by Other Digital Payment Method Modes Code
        Tip: The Tender Code is the same code you assigned to each payment method in the Tender settings. Use this code consistently to ensure they are correctly matched.
    10. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    11. Click on Save to confirm.
    Delete

    JEM

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to “Type,” select JEM.
    5. Select the network protocol type.
    6. Enter your server information, which includes the Host, Port, and Path. 
    7. Enter your server username and password.
    8. Enter your server’s Machine ID.
    9. (Optional) Next to “Export,” select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be generated and sent to your associated server at midnight automatically. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    10. Click on Save to confirm.
    Delete

    Johor Bahru City Square

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to “Type,” select Johor Bahru City Square.
    5. Enter the Contract Number, API Key, and API Secret.
    6. (Optional) Next to “Export,” select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server at midnight. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    7. Click on Save to confirm.
    Delete

    KL East Mall

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select KL East Mall.
    5. Enter your server information which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your server’s Outlet Lot.
    8. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    9. Click on Save to confirm.
    Delete

    KLIA

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select KLIA.
    5. Select the network protocol type.
    6. Enter your server information which includes the Host, Port, and Path. 
    7. Enter your server username and password.
    8. Enter your server’s Tenant Lot No.
    9. Enter your Payment Method codes. You can enter the following codes:
      • Cash
      • Card
      • Voucher
      • Ewallet
      • Other
    10. Enter your Payment Type codes. You can enter the following codes:
      • GrabPay
      • Boost
      • Alipay
      • MaybankQR
      • TnGwallet
      • WechatPay
      • Cash
      • Visa
      • Mastercard
      • Diner
      • Amex
      • JCB
      • Debit
      • Voucher
      • Others
    11. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    12. Click on Save to confirm.
    Delete

    MY DCS Hourly

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select MY DCS Hourly.
    5. Enter your server information, which includes the Host, Port, and Path. 
    6. Enter your server username and password.
    7. Enter your server’s Machine ID.
    8. Enter your tendercodes. You can enter the following codes:
      • TNG Code
      • VISA Code
      • Master Card Code
      • AMEX Code
      • Voucher Code
        Tip: The Tender Code is the same code you assigned to each payment method in the Tender settings. Use this code consistently to ensure they are correctly matched.
    9. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server after performing End of Day. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    10. Click on Save to confirm.
    Delete

    MY DCS Json

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select MY DCS Json.
    5. Enter your server username and password.
    6. Enter your server’s API Token Endpoint, Hourly Sales Endpoint, and Machine ID.
    7. Enter your tendercodes. You can enter the following codes:
      • TNG Code
      • VISA Code
      • Master Card Code
      • AMEX Code
      • Voucher Code
        Tip: The Tender Code is the same code you assigned to each payment method in the Tender settings. Use this code consistently to ensure they are correctly matched.
    8. (Optional) Next to "Export," select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server at midnight. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    9. Click on Save to confirm.
    Delete

    MY 1 Utama

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Integration. Then, click on GTO Report.
    3. Turn on Enable .
    4. Next to "Type," select 1 Utama.
    5. Enter the Authentication Key. This is provided by 1 Utama.
    6. (Optional) Next to “Export,” select the date of the sales report that you want to export. Then, click on Export.
      Tip: The sales report will be automatically generated and sent to your associated server at midnight. However, you can always go back and export previous sales reports from this setting. All instances of exported reports, including automatic and manual reports, can be found in the “Export History” tab.
    7. Click on Save to confirm.
    Delete


    gto report set up gto report generate gto report gto report types

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • Sync menus for takeaway platform integrations
    • Sync menus for integrated inventory management systems
              • Products
                • POS
                • mPOS
                • Eats365 Biz
                • Eats365 Marketplace
                • Branded Online Store
                • Kitchen Display System
                • Expedite Display
                • Scan-to-Order (BYOD)
                • Self-Service Kiosk
                • PhotoMenu
                • Queue Kiosk
                • Dynamic Digital Menu
                • Queue Display
                • Pickup Display
                • Customer Facing Display
              • Solutions
                • Online Ordering
                • Contactless Dining
                • Front of House
                • Guest Retention
                • Back of House
                • Back Office (Store End)
                • Multi-brand/Location Management (Enterprise)
                • Paperless Operation Experience
                • Payment
              • Restaurant Types
                • Quick Service Restaurant
                • Full Service Restaurant
                • Bars
                • Food Court
                • Cloud Kitchen
                • Food Retail
                • Self-service Restaurant
                • Enterprise
                • All-You-Can Eat (Buffet)
              • Resources
                • Eats365 Knowledge Base
                • Blog
                • Supported Hardware
              • Company
                • About Us
                • Success Stories
                • Referrals
              • Get In Touch
              • Contact Us
                • Eats365, Inc.
                • Sales info@eats365.com
                • Support support@eats365.com
          • Contact Us
            • Eats365, Inc.
            • info@eats365.com
            • www.eats365pos.com
          • Get In Touch
            • Apple Mobility Partner
              twitter facebook eats365 linkedin
          • eats365
            © 2023 Eats365 Incorporated. All rights reserved.

    Knowledge Base Software powered by Helpjuice

    Expand