Video overview

POS enhancements

• Macau Pass Integration: (Macau restaurants) You can now integrate and use Macau Pass as a payment option on the Eats365 POS. 
• KPay Enhancements: Added Payme support and additional control over where payment information is printed: from the POS or a KPay terminal.
• Report Customization: Added new setting to display number separator (thousands separator) in Daily Closing Report, Shift Report, and Reconciliation Report.
• Queuing Ticket Customization: Added new controls over queuing ticket appearance (customize the messages and the background and text colors)
• TSPL Printer Support: You can now connect TSPL printers to the Eats365 POS.

Portal enhancements

• AI Chatbot and Search Tool: Added new search tool integrated into the Merchant Portal
  • You can now easily ask questions and search for relevant articles through the new AI Chatbot on Merchant Portal
• Transaction Report Filtering: Added new option to exclude combo option and modifier data in exported Transaction Reports (csv file)
• Combo Item Report Change: Removed Single or Combo Percentage for Combo Item information in Item Sold Report
• Custom Prefix for Pickup Display: Added new option to add a custom prefix for calling numbers on the Pickup Display
  • This feature applies to orders from online ordering platforms or delivery integrations
  • You can now create custom texts to indicate which delivery platform the order was placed. This allows customers to easily find their order number on the screen.
• Keeta Integration: Added new functions for Keeta integration
  • Setting to allow the POS to manage all orders placed through Keeta
  • When “Order Manager” is enabled, all orders placed on Keeta will be received and manage on the POS. If you have a different device for managing keeta orders, you must turn this setting off.
  • Setting to include merchant discount in reports for Keeta integration

Branded Online Store enhancements

• Mobile Menu Display Style: Added new “Menu Item Display Style” for the mobile version of the Branded Online Store
• Payment Method Reordering: You can now reorder payment methods in your preferred sequence on the Branded Online Store
• Hiding Inactive Vendors: Added new setting to hide vendors that are currently not in operation for Food Court restaurants
  • When this setting is enabled, vendor shops won’t be displayed on the Branded Online Store when the shop is not in operation or when the shop is closed.