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    • mPOS
        • Set up and install mPOS
        • Configure mPOS settings
        • Manage orders in the mPOS app
        • Manage tables in the mPOS app
    • PhotoMenu
        • Set up and install PhotoMenu
        • Configure PhotoMenu settings
        • Place orders on the PhotoMenu
        • Set up PhotoMenu as a mobile or stationary eMenu
        • Use Service Call on PhotoMenu
    • Ticket Kiosk
        • Set up and install Queue Ticket Kiosk
        • Issue queuing tickets from the Queue Ticket Kiosk
        • Configure Queue Ticket Kiosk settings
    • eSignage
        • Set up and install eSignage
        • Configure eSignage settings
    • Kitchen Display System
        • Set up and install Kitchen Display System
        • Configure Kitchen Display System settings
        • Manage orders on the Kitchen Display System
    • Customer Facing Display
        • Set up and install Customer Facing Display
        • Configure Customer Facing Display settings
    • Expedite Display
        • Set up and install Expedite Display
        • Configure Expedite Display settings
        • Perform basic expedite operations
    • Eats365 Biz and Biz Lite
        • Set up and install Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz settings
        • Manage online orders on the Eats365 Biz Lite
        • Reset Eats365 Biz
        • Compare Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz Lite settings
        • Place and manage orders on the Eats365 Biz
    • Self Order Kiosk
        • Set up and install Self Order Kiosk
        • Place an order on Self Order Kiosk
        • Configure Self Order Kiosk (iOS) settings
        • Set Kivo as the Self Order Kiosk default screen
        • Configure Self Order Kiosk (Android) settings
        • Process a payment return on the Self Order Kiosk
    • Pay Station
        • Set up and install Pay Station
        • Pay using Pay Station
        • Configure Pay Station settings
    • Dynamic Digital Menu
        • Manage the menu on the Dynamic Digital Menu
    • Branded Online Store
        • Manage Branded Online Store preferences
        • Set up SMS Notification
        • Book a reservation using restaurant website
        • Change password on the branded online store
        • Place orders on the branded online store
        • Delete an account on the branded online store
        • Log in and log out of the branded online store
        • Sign up on the branded online store
        • Manage orders on the branded online store
        • Set up a Delivery Address Book on the branded online store
        • Secure member credit payment on the branded online store
        • Pay using member credits on the branded online store
        • Purchase member credit using the branded online store​
        • Join a restaurant's loyalty program

Table of Contents

Configure Eats365 Biz settings

Learn how to customize settings for the Eats365 Biz.

The Eats365 Biz settings allow you to customize the app’s layout and behavior based on to suit your preferences. You can also configure the settings to manage online ordering availability and track inventory.

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Note: This steps in this article are intended for the Eats365 Biz. To learn how to update Eats365 Biz Lite settings, refer to Configure Eats365 Biz Lite settings.

In this article, you’ll learn how to configure the Eats365 Biz to your preferred settings.

Change Eats365 Biz settings

To configure settings on the Eats365 Biz app, follow the steps below: 

  1. Open the Eats365 Biz.
  2. At the top left, tap Menu .
  3. Choose a setting, then change the options according to your preferences.
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Note: 

  • Changes you make to the Eats365 Biz settings are applied automatically.
  • To add tender options, use the Merchant Portal. Refer to Set up and manage tenders to learn more.

You can configure the following options on Eats365 Biz:

Operation

The Operation settings allow you to do the following tasks:

  • Perform "Start Day" and "End Day"
  • Manage online ordering availability 
  • Set a default estimated preparation time (in minutes) for delivery and pickup orders

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Menu Management

The Menu Management settings allow you to update the menu option availability and manage inventory.

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Note: You can’t change menu information from the Eats365 Biz. To manage menu information, use the Merchant Portal.

Below are the settings available under Menu Management and what you can do with them:

Custom Menu

Update availability status of existing custom menus to Available or Inactive.

Category

Update availability status of existing Categories to Available or Suspend.

Item

You can update Item quantity in the inventory and turn on "Application Access Permission" from the item menu.

Modifier Master

Update modifier quantity in the inventory.

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Printer Setup

The Printer Setup settings allow you to scan and pair a printer so you can print receipts from the Eats365 Biz. 

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Note: The Eats365 Biz only prints out receipts and Daily Closing Report. For ticket settings and other reports, use the Merchant Portal.

To pair a printer, follow the steps below: 

  1. Tap Scan Printers. 
  2. Select from the available supported printer brands. Then, tap Scan Printers.
    Note: If the Eats365 Biz app is installed on a specialized device hat has a built-in printer, the brand will appear in the list.
  3. Tap the printer that you want to pair. 
  4. If you’d like to set the printer to print on 58mm paper, turn on Print 58mm .
  5. At the top right, tap Pair. 
    Tip: You can tap Test first to print a test receipt before pairing.

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Reporting

The Reporting settings allow you to view and print the Daily Closing Report using the Eats365 Biz.

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Preferences

The Preferences settings allow you to set general preferences for the Eats365 Biz.

Language

Set the default language for your Eats365 Biz.

New Order Alert

Audio Effect for New Order

Enable or disable audio alert for new orders.

Audio Alert Interval

Set an Audio Alert Interval for your New Order Alert to determine how many times the audio alert will play. 

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Tip: When "New Order Alert" is enabled, the Eats365 Biz sounds an audio alert to notify you that an online order has been placed.

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Restaurant Settings

The Restaurant Settings allow you to update your restaurant information including Restaurant Name, Description, Address, Phone number, and Opening Hours.

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System Settings

The System Settings allow you to view the workflow settings you’ve turned on for your restaurant’s operations. In System Settings, you can also set some general preferences for the menu.

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Important: Most of the settings shown in System Settings can’t be modified using the Eats365 Biz app. To change your workflow settings, use the Merchant Portal. Refer to Set up Dine-in settings and Set up Takeout settings.

Quick Order Entry Mode

Disables the modifiers page when adding an item. You can then long-press on an item to enter the modifier page.

Category Display

Displays the image of the category on the order-taking screen.

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Printing Settings (View only)

The Printing Settings allow you to view your configured printing preferences.

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Important: You can only view your system’s receipt printing settings. To change your printing settings, use the Merchant Portal. Refer to Manage receipt printing settings.

Confirmed Order

Print Dine-in Confirmation Receipt

Prints a receipt whenever a Dine-In order is confirmed.

Print Takeout Confirmation Receipt

Prints a receipt whenever a Takeout order is confirmed.

Print Catering Confirmation Receipt

Prints a receipt whenever a Catering order is confirmed.

Payment

Auto Print Dine-in Payment Receipt

Prints a receipt when a Dine-In payment is made.

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Tip: You can set the number of receipts printed by tapping the drop-down arrow for "Number of Prints."

Auto Print Takeout Payment Receipt

Prints a receipt when a Takeout payment is made.

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Tip: You can set the number of receipts printed by tapping the drop-down arrow for "Number of Prints."

Auto Print Catering Payment Receipt

Prints a receipt when a Catering payment is made. 

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Tip: You can set the number of receipts printed by tapping the drop-down arrow for "Number of Prints."

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About

The About section displays the Merchant ID currently in use in the app and the Biz’s unique Device ID. You can also view Eats365’s Restaurant Agreement

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