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    • mPOS
        • Set up and install mPOS
        • Configure mPOS settings
        • Manage orders in the mPOS app
        • Manage tables in the mPOS app
    • PhotoMenu
        • Set up and install PhotoMenu
        • Configure PhotoMenu settings
        • Place orders on the PhotoMenu
        • Set up PhotoMenu as a mobile or stationary eMenu
        • Use Service Call on PhotoMenu
    • Ticket Kiosk
        • Set up and install Queue Ticket Kiosk
        • Issue queuing tickets from the Queue Ticket Kiosk
        • Configure Queue Ticket Kiosk settings
    • eSignage
        • Set up and install eSignage
        • Configure eSignage settings
    • Kitchen Display System
        • Set up and install Kitchen Display System
        • Configure Kitchen Display System settings
        • Manage orders on the Kitchen Display System
    • Customer Facing Display
        • Set up and install Customer Facing Display
        • Configure Customer Facing Display settings
    • Expedite Display
        • Set up and install Expedite Display
        • Configure Expedite Display settings
        • Perform basic expedite operations
    • Eats365 Biz and Biz Lite
        • Set up and install Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz settings
        • Manage online orders on the Eats365 Biz Lite
        • Reset Eats365 Biz
        • Compare Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz Lite settings
        • Place and manage orders on the Eats365 Biz
    • Self Order Kiosk
        • Set up and install Self Order Kiosk
        • Place an order on Self Order Kiosk
        • Configure Self Order Kiosk (iOS) settings
        • Set Kivo as the Self Order Kiosk default screen
        • Configure Self Order Kiosk (Android) settings
        • Process a payment return on the Self Order Kiosk
    • Pay Station
        • Set up and install Pay Station
        • Pay using Pay Station
        • Configure Pay Station settings
    • Dynamic Digital Menu
        • Manage the menu on the Dynamic Digital Menu
    • Branded Online Store
        • Manage Branded Online Store preferences
        • Set up SMS Notification
        • Book a reservation using restaurant website
        • Change password on the branded online store
        • Place orders on the branded online store
        • Delete an account on the branded online store
        • Log in and log out of the branded online store
        • Sign up on the branded online store
        • Manage orders on the branded online store
        • Set up a Delivery Address Book on the branded online store
        • Secure member credit payment on the branded online store
        • Pay using member credits on the branded online store
        • Purchase member credit using the branded online store​
        • Join a restaurant's loyalty program

Table of Contents

Configure PhotoMenu settings

Learn how to customize settings for the PhotoMenu.

Changing the settings on the PhotoMenu allows you to customize the app’s layout and behavior based on your preferences. You can modify individual or shared PhotoMenu settings on the Eats365 POS or on the Merchant Portal.

In this article, you’ll learn how to configure the PhotoMenu to your preferred settings.

Change individual PhotoMenu settings

To change specific settings on a PhotoMenu device, follow the steps below:

Eats365 POS

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "General," tap Device Pairing. Then, tap Photo Menu.
  4. Under "Paired Device," tap the paired PhotoMenu device.
  5. Choose a setting, then change the options according to your preferences. 
  6. At the top right, tap Save.
You can change the following options for your selected PhotoMenu device:

Default Language

Set the default language to your preferred language.

Delete

Tip: You can also change the language using the PhotoMenu. On the PhotoMenu, tap Language .

Menu Design Theme

Select from the available menu design themes.

Show Category by Default

The PhotoMenu defaults to category view.

Hide Sold Out Items

Removes sold-out items from the menu.

Display Subtotal

Shows the subtotal of ordered items.

Fixed Table Number

Assign a specific PhotoMenu to a table number.

Delete

Note: If you have "Table Sharing" turned on, you won’t be able to turn on this setting. To turn off Table Sharing, refer to Set up Dine-In settings.

Hide Item Price

When turned on, the Item Price won’t show on the PhotoMenu.

Table Number

Delete

Note: You need to enable "Fixed Table Number" to assign a table number.

Select the table number that you want to assign to the PhotoMenu.

Override Shared Settings

When enabled, you can override the media source set under Shared Settings. You can display media specific to the individual PhotoMenu.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Advanced Settings. 
  3. Under "Modules," select eMenu. Then, click on License.
  4. Next to the PhotoMenu you’d like to configure, click on Edit .
  5. Choose a setting, then change the options according to your preferences.
  6. At the top right, click on Save.

You can change the following options for your selected PhotoMenu device:

Theme

Select from the available menu design themes.

Show Category

The PhotoMenu defaults to category view.

Hide Soldout Items

Removes sold-out items from the menu.

Display Subtotal

Shows the subtotal of ordered items.

Hide Item Price

When turned on, the item price won’t show on the PhotoMenu.

Table

Select the table number that you want to assign to the PhotoMenu.

Show Item Price for Free Items

When disabled, the PhotoMenu will not display the price of items that are priced as zero (0). This setting is ideal for All You Can Eat menus where the unlimited items are not priced individually.

Default Language

Set the default language to your preferred language. 

Delete

Tip: You can also change the language using the PhotoMenu. On the PhotoMenu, tap Language .

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on Modules.
  3. Select eMenu. Then, click on License.
  4. Next to the PhotoMenu you’d like to configure, click on Edit .
  5. Choose a setting, then change the options according to your preferences.
  6. At the top right, click on Save.

You can change the following options for your selected PhotoMenu device:

Theme

Select from the available menu design themes.

Show Category

The PhotoMenu defaults to category view.

Hide Soldout Items

Removes sold-out items from the menu.

Display Subtotal

Shows the subtotal of ordered items.

Hide Item Price

When turned on, the item price won’t show on the PhotoMenu.

Table

Select the table number that you want to assign to the PhotoMenu.

Show Item Price for Free Items

When disabled, the PhotoMenu will not display the price of items that are priced as zero (0). This setting is ideal for All You Can Eat menus where the unlimited items are not priced individually.

Default Language

Set the default language to your preferred language. 

Delete

Tip: You can also change the language using the PhotoMenu. On the PhotoMenu, tap Language .

Delete

Change shared PhotoMenu settings

Eats365 POS

To change shared settings on all PhotoMenu devices, follow the steps below:

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "General," tap Device Pairing. Then, tap Photo Menu.
  4. Under "Shared Settings," choose a setting, then change the options according to your preferences. 
  5. At the top right, tap Save to confirm.

You can change the following options for all PhotoMenu devices:

Shared settings

Auto Accept Order

Turn on if you want orders that are sent to the Eats365 POS from the PhotoMenu to be automatically accepted. Once the order has been accepted, receipts and tickets will be printed automatically.

Media Source

Select if you want to display existing item images on shuffle or show custom content when the PhotoMenu is idle.

Delete

Note: To show custom content, a Media Group must be set up. For more information, refer to Set up and manage Media Group.

Reset Passcode

Change the PhotoMenu passcode.

Media

Showcased Promotional Media

Delete

Note: This setting only appears if Media Source is set to show Custom Upload content.

Select the custom content that you want to appear on the PhotoMenu. You can choose from the available Text, Images, and Videos that are uploaded to a Media Group.

 Delete 

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

To change shared settings on all PhotoMenu devices, follow the steps below:

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Advanced Settings. 
  3. Under "Modules," select eMenu. Then, click on Shared Settings.
  4. Choose a setting, then change the options according to your preferences.
  5. At the top right, click on Save to confirm.

You can change the following options for all PhotoMenu devices:

Shared Settings

Auto Accept Order

Turn on if you want orders that are sent to the Eats365 POS from the PhotoMenu to be automatically accepted. Once the order has been accepted, receipts and tickets will be printed automatically.

Display Meal Time Until and Order Time Remains count down

When enabled, the PhotoMenu displays how much time is left until the order time is finished and what time the meal time will be over.

Order Creation is required when ordering with eMenu

When enabled, customers will be unable to place an order on the PhotoMenu until a bill is created for their table using the POS. 

If the PhotoMenu is assigned to a particular table and a customer tries to order before a bill is created, the following message will be displayed:

If the PhotoMenu is not assigned to a particular table, table numbers will not be available to select until an order has been created for that table.

Media Group

Select if you want to display existing item images on shuffle or show custom content.

Delete

Note: To show custom content, a Media Group must be set up. For more information, refer to Set up and manage Media Group.

Reset Passcode

Change the PhotoMenu passcode.

Media

Delete

Note: This setting only appears if Media Group is set to show Custom Upload content.

Showcased Media Group

Select the custom content that you want to appear on the PhotoMenu. You can choose from the  available Text, Images, and Videos that are uploaded to a Media Group.

 Delete 

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to classic theme.

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Modules. 
  3. Select eMenu. Then, click on Shared Settings.
  4. Choose a setting, then change the options according to your preferences.
  5. At the top right, click on Save to confirm.

You can change the following options for all PhotoMenu devices:

Shared Settings

Auto Accept Order

Turn on if you want orders that are sent to the Eats365 POS from the PhotoMenu to be automatically accepted. Once the order has been accepted, receipts and tickets will be printed automatically.

Display Meal Time Until and Order Time Remains count down

When enabled, the PhotoMenu displays how much time is left until the order time is finished and what time the meal time will be over.

Order Creation is required when ordering with eMenu

When enabled, customers will be unable to place an order on the PhotoMenu until a bill is created for their table using the POS. 

If the PhotoMenu is assigned to a particular table and a customer tries to order before a bill is created, the following message will be displayed:

If the PhotoMenu is not assigned to a particular table, table numbers will not be available to select until an order has been created for that table.

Reset Passcode

Change the PhotoMenu passcode.

Media

Media Display Mode

Select if you want to display existing Item images on shuffle or show custom content.

Included Media

If you selected "Custom Upload" as the Media Display Mode, you can select the Media Group(s) you’ve previously set up.

Delete

Note: To show custom content, a Media Group must be set up. For more information, refer to Set up and manage Media Group.

Delete

Set up Service Call

Service Call allow customers to quickly choose the type of service that they need. When enabled, customers can simply tap the bell icon  on the PhotoMenu. A prompt appears on the POS to notify staff when a service call for a table is needed.

To enable Service Call, follow the steps below: 

Eats365 POS

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "Advanced Settings," tap System Preferences.
  4. Under "Other Settings," tap Service Call.
  5. At the top right, tap Add Service Call.
  6. Enter a Service Call name.
  7. At the top right, tap Save to confirm.
Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Advanced Settings, then System Preferences. 
  3. Under "System Preferences," click on General.
  4. At the top, click on the Operation Preferences tab.
    Tip: Click on the left and right arrows to navigate between the different tabs.  
  5. Under "Service Call," click on Add New.
  6. Enter a Service Call name.
  7. At the top right, click on Save to confirm.
Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Advanced Settings, then System Preferences. 
  3. Select Operation Preferences.
  4. Under "Service Call," click on Add New.
  5. Enter a Service Call name.
  6. At the top right, click on Save to confirm
Delete
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