Discounts
Table of Contents
Compare Discount 1.0 and Discount 2.0 functions
Learn about the differences in the functionalities and creation process of Discount 1.0 and Discount 2.0.
Before Discount 2.0 (through Eats365 POS version 2.73 or later), the Discount 1.0 framework allowed merchants to create discounts using pre-determined classifications such as Merchant Discount and User App Discount. While Discount 1.0 and 2.0 use the same discounting logic, Discount 2.0 introduces a significantly more streamlined and enhanced system for managing discounts. Key improvements include a simplified creation process, greater flexibility in setting discount restrictions, granular control over module settings, and more.
When you migrate to Discount 2.0, all existing discounts (active, inactive, and expired) migrate to the Discount 2.0 system. The system automatically matches the discount’s configured settings to their applicable counterparts in Discount 2.0. However, reconfiguring discounts after migration is recommended for best results and to align with the new framework.
Important: Migrating to Discount 2.0 is optional and NOT REVERSIBLE. The Discount 1.0 system will continue to be supported for the time being. However, Discount 1.0 system will not receive future enhancements or new discount features.
In this article, you’ll learn about the key differences between Discount 1.0 and Discount 2.0.
Discount 2.0 new features
The Discount 2.0 system offers the following additional functions:
General enhancements
- Simplified discount categorization: Discount 2.0 standardizes discount creation with a more centralized and straightforward discount management system. Additionally, it introduces a “Zero Value Discount” for third-party discounts or non-monetary offers like free parking coupons.
- Improved discount management: All discounts are now placed in one centralized list and separated by folder. Key details of the discount, such as tags and availability, can also be conveniently shown on the Merchant Portal’s Discount 2.0 home page.
- Discount grouping: Group discounts to define interaction rules. For example, you can set whether “Discount A” can be used with “Discount B” and so on.
- Discount type organization: Organize discounts by classification using optional Discount Folders. For example, create a “Seasonal” folder for season-specific deals to easily find and reactivate them each season.
- Discount tagging: Tags can be assigned to discounts to enable advanced filtering and searching.
- Granular control over discount application: Define specific conditions like platform eligibility and effective quantity limits.
- Enhanced discount usage restrictions: Set discount limit settings using non-stackable restrictions, Discount Group-level conflict rules, and module-specific applicability.
Eats365 POS
- Revamped discount user interface: The POS discount interface and workflow now include Discount Folders and Discount Tags, providing clear visual organizational tools and an advanced search function.
- Improved discount workflow: Discount 2.0 offers easier list navigation, targeted searches, simultaneous selection of multiple discounts, and more.
Branded Online Store
- Using discounts in “Pay Later” Scan to Order (Bring Your Own Device) transactions: Discount 2.0 allows discounts to apply to “Pay Later” orders placed through Scan to Order (BYOD), enabling promotions for more dine-in customers.
- Proactive display of available discounts: Discounts, regardless of eligibility, can be shown to customers to share ongoing promotions and maximize potential sales through up-selling depending on your configured settings. The “Promotions” page displays discounts, like applied coupons, available promotions (based on cart contents), and unfulfilled discounts. Eligible orders clearly indicate discount applicability, simplifying the discount application process.
- Display discount promotional image: Add promotional images to visually highlight active offers.
Discount 1.0 and Discount 2.0 feature comparison
The following table explains how each discount feature behaves depending on the discount framework version in use:
Discount Types
| Discount 1.0 |
Types of discount you can create:
Tip: When you migrate to Discount 2.0, these discount types will be converted into Discount Folders. Refer to the “Organization Tools” section below to learn more. |
| Discount 2.0 |
Types of discount you can create:
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Note: The Bundle Discount function remains exactly the same for Discount 1.0 and Discount 2.0. If a bundle discount is created using Discount 2.0, it can be used on the Branded Online Store.
Organization Tools
| Discount 1.0 |
Discounts are stored by discount type. For example, discounts created as Public Discounts appear under the “Public Discount” tab.
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| Discount 2.0 |
Comes with new functions that help with back-end discount organization:
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Note: Discount Types from the 1.0 system will be automatically converted into folders upon migrating to 2.0. You can choose to keep, modify, or delete these folders.
Discount offer and condition logic
Both Discount 1.0 and Discount 2.0 use the same discounting framework where you define the conditions that must be met and the offers the discount entails.
| Discount 1.0 | The Discount 1.0 feature remains the same. There are no changes made to Discount 1.0’s offers and conditions logic.
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| Discount 2.0 |
Discount 2.0 offers expanded options:
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Note: You must have at least group-level Merchant Portal access to your restaurant to modify this function.Discount availability and visibility
| Discount 1.0 |
Discounts created using the 1.0 system have pre-determined availability based on the discounting type. For example, an "Online Ordering Discount" applies only to online orders, while a "Public Discount" can be used in both online and in-store transactions. All restaurant staff can access discounts if they have the necessary role permissions enabled. |
| Discount 2.0 |
Allows you to select the modules and roles that can access the discount.
Additionally, you can configure discounts to be displayed in the “available discounts” list of customer-facing modules such as the Branded Online Store and Marketplace.
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Discount Eligibility
| Discount 1.0 |
General audience depending on the discount type. For example, an “Online Ordering Discount” only applies to consumer-facing modules, while a “Public Discount” can be used on both staff and customer-facing modules. All restaurant staff can access discounts if they have the necessary role permissions enabled. |
| Discount 2.0 |
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Discount Stacking and Restrictions
Both Discount 1.0 and Discount 2.0 use the same Non-stackable Discount restriction framework. This feature was previously called ”Restricted Use in Conjunction.”
| Discount 1.0 | The Non-stackable Discount restriction feature remains the same for Discount 1.0, with the addition of discount group. Refer to the Add restriction to discount usage to learn more. |
| Discount 2.0 |
Discount 2.0 offers additional enhancements such as:
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Menu Template compatibility
| Discount 1.0 | There are no changes made to how Discount 1.0 works with Menu Templates. To learn how to use Discount 1.0 with Menu Templates, refer to Create and manage a Menu Template. |
| Discount 2.0 | Pre-existing Menu Templates must be migrated and recreated using the Discount 2.0 structure after migration. Refer to Migrate a Menu Template to Discount 2.0 to learn more. |
Discount application on POS
| Discount 1.0 |
Discount 1.0 retains the same user interface with the following functions:
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| Discount 2.0 |
Discount 2.0’s new user interface and application process also come with additional features such as:
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Discount application on Branded Online Store
| Discount 1.0 | Discount 1.0 retains the same user interface for customers, which requires them to enter the discount code manually.
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| Discount 2.0 |
With Discount 2.0, the discount workflow for the Branded Online Store has been enhanced with new features and functions:
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Future enhancements
| Discount 1.0 | Discount 1.0 will no longer receive further updates upon the release of Discount 2.0. |
| Discount 2.0 | All future discount features and enhancements will only be developed for Discount 2.0. |