All

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    Login
English (US)
English (US)
Mandarin
Cantonese
  • Home
  • Payments

Discounts

All Product

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    • Payments
        • Set up and manage integrated payments
        • Set up and manage currencies
    • Tenders
        • Set up and manage tenders
    • Service Charge
        • Set up Service Charge
    • Discounts
        • Compare Discount 1.0 and Discount 2.0 functions
        • Migrate to Discount 2.0
        • Create and manage discounts (Discount 1.0)
        • Set up discounts (Discount 2.0)
        • Create an order discount (Discount 2.0)
        • Create an item discount (Discount 2.0)
        • Create a zero-value discount (Discount 2.0)
        • Create and manage bundle discount
        • Add restrictions to discount usage (Discount 1.0)
        • Add restrictions to discount usage (Discount 2.0)
        • Migrate a Menu Template to Discount 2.0
        • Configure general discount settings (Discount 2.0)
        • Manage discounts (2.0)
        • Configure general discount settings (Discount 1.0)
    • Taxes
        • Set up and manage taxes
        • Set up Tax Invoice (Taiwan)
        • Manage Tax Invoice preferences (Taiwan)
        • Issue a Tax Invoice (Taiwan)
        • Generate Invoice Numbers for Tax Invoice (Taiwan)
    • Rounding
        • Set up Rounding
    • Vouchers
        • Create and manage gift cards
        • Create and manage discount coupons
        • Create and manage cash vouchers
    • Surcharge
        • Set up and manage Surcharge
    • Invoice
        • Set up and manage e-Invoice (Malaysia)
        • Generate an e-Invoice for your transaction (Malaysia)
        • Resend e-invoice email notification to customer (Malaysia)

Table of Contents

Configure general discount settings (Discount 2.0)

Learn how to create, modify, and delete discounts using Discount 2.0 on the Merchant Portal.

Configure your discount settings to support ongoing restaurant promotions, streamline operations, and tailor the Eats365 POS to your restaurant’s needs.

In this article, you’ll learn how to set up discount settings for Discount 2.0 on the Merchant Portal. 

Before you start

  • Ensure your discount settings have been migrated to the new “Discount 2.0”on the Merchant Portal. For more information about discount migration, refer to Migrate to Discount 2.0.
  • Discount 2.0 is supported on the POS version 2.73 or later.

Configure general discount preferences

To set general discount settings, follow the steps below:

Eats365 POS

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under “Settings,” tap DiscountGeneral.
  4. From this page, you can enable or disable the following settings based on your restaurant’s discount policies:
    • Bundle Discount
      Note: For information about general Bundle Discount preferences, refer to Create and manage bundle promotions.
    • Complimentary Item 
      • Combo Option and Item Modifier Add-on Price is Complimentary: Disables additional charges for combo options and modifier add-ons when using a combo item as a complimentary item.
      • Allow to Select Combo Options and Modifiers with Add-on Price: Enables you to select combo options and modifiers with add-on prices as a complimentary item.
        Note: This option becomes available when “Combo Option and Item Modifier Add-on Price is Complimentary” is disabled.
      • Service Charge is Waived in Complimentary Item: Removes service charge from complimentary items.
    • Discount Usage Restrictions 
      • Restricted Use per Discount: Limits the number of times a discount can apply to an order. 
      • Restricted Use in Conjunction: Defines a set of rules that determine whether a discount can be used together with other discount offers.
        Tip: To learn more about discount restrictions, refer to the following articles: 
        • Add restrictions to discount usage (Discount 1.0)
        • Add restrictions to discount usage (Discount 2.0)
Delete

Merchant Portal 2.0

  1. Log in to the Merchant Portal. 
  2. On the left panel, click on DiscountGeneral.
  3. Configure the settings based on your preferences.
  4. At the top right, click on Save to confirm.

You can configure the following settings:

Bundle Discounts

For information about general Bundle Discount preferences, refer to Create and manage bundle promotions.

Delete

Standard Discount

General

Restricted Use per Discount

Limits the number of times a discount can be applied to an order.

Enable Non-stackable Discount

Defines a set of rules that determine if a discount can be used together with other discount offers.

Merchant Facing Module

Enable Discount Restriction

Delete

Note: This setting is available as view-only. To configure this setting, you must do so from the Group Settings. For more information, refer to Add restrictions to discount usage (Discount 2.0).

Applies the discount restriction to merchant-facing modules such as the Eats365 POS.

Limit One Discount per Order

Delete

Note: This setting is available as view-only. To configure this setting, you must do so from the Group Settings. For more information, refer to Add restrictions to discount usage (Discount 2.0).

Sets a restaurant-wide limit of one discount per order.

Limit Auto Apply Discount when Discount Exists

Restricts the system from automatically applying multiple discounts to the same order. When enabled, only one discount will be automatically applied to the order.

Limit Manual Apply Discount when Discount Exists

Restricts the system from manually applying additional discounts to the same order when one discount is already applied. When enabled, manual application of discounts will be disabled on merchant-facing modules, such as the POS.

Consumer Facing Module

Enable Discount Restriction

Delete

Note: This setting is available as view-only. To configure this setting, you must do so from the Group Settings. For more information, refer to Add restrictions to discount usage (Discount 2.0).

Applies the discount restriction to consumer-facing modules such as the Branded Online Store and the Self Order Kiosk.

Limit One Discount per Order

Delete

Note: This setting is available as view-only. To configure this setting, you must do so from the Group Settings. For more information, refer to Add restrictions to discount usage (Discount 2.0).

Sets a restaurant-wide limit of one discount per order.

API

Limit One Discount per Order

Delete

Note: This setting is available as view-only. To configure this setting, you must do so from the Group Settings. For more information, refer to Add restrictions to discount usage (Discount 2.0).

Sets a restaurant-wide limit of one discount per order.

Delete

Complimentary Item

Combo Option and Item Modifier Add-on Price is Complimentary

Disables additional charges for combo options and modifier add-ons when using a combo item as a complimentary item.

Allow to Select Combo Options and Modifiers with Add-on Price

Delete

Note: This option becomes available when “Combo Option and Item Modifier Add-on Price is Complimentary” is disabled.

Enables you to select combo options and modifiers with add-on prices as a complimentary item.

Service Charge is Waived in Complimentary Item

Removes service charge from complimentary items.

Delete
Delete
discount settings discount configuration discount 2.0 general discount settings

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Getting started with Eats365 products
  • Sign in and sign out of the Eats365 POS
            • Products
              • POS
              • mPOS
              • Eats365 Biz
              • Eats365 Marketplace
              • Branded Online Store
              • Kitchen Display System
              • Expedite Display
              • Scan-to-Order (BYOD)
              • Self-Service Kiosk
              • PhotoMenu
              • Queue Kiosk
              • Dynamic Digital Menu
              • Queue Display
              • Pickup Display
              • Customer Facing Display
            • Solutions
              • Online Ordering
              • Contactless Dining
              • Front of House
              • Guest Retention
              • Back of House
              • Back Office (Store End)
              • Multi-brand/Location Management (Enterprise)
              • Paperless Operation Experience
              • Payment
            • Restaurant Types
              • Quick Service Restaurant
              • Full Service Restaurant
              • Bars
              • Food Court
              • Cloud Kitchen
              • Food Retail
              • Self-service Restaurant
              • Enterprise
              • All-You-Can Eat (Buffet)
            • Resources
              • Eats365 Knowledge Base
              • Blog
              • Supported Hardware
            • Company
              • About Us
              • Success Stories
              • Referrals
            • Get In Touch
            • Contact Us
              • Eats365, Inc.
              • Sales info@eats365.com
              • Support support@eats365.com
        • Contact Us
          • Eats365, Inc.
          • info@eats365.com
          • www.eats365pos.com
        • Get In Touch
          • Apple Mobility Partner
            twitter facebook eats365 linkedin
        • eats365
          © 2023 Eats365 Incorporated. All rights reserved.

Knowledge Base Software powered by Helpjuice

Expand