POS enhancements

Send diagnostics log status update: The POS now displays the upload status of diagnostic logs sent to Eats365, enabling merchants to easily verify successful uploads at a glance and quickly retry if a transmission fails. Previously, verifying the status of these logs required assistance from Eats365 support.

Merchant Portal enhancements

• Version control for transaction details in exported reports (CSV templates): You can now select the CSV template version to use when exporting reports. This prevents integration issues for merchants who rely on fixed report structures for internal processing when new fields are added to the system default.
• Updated Modifier Interface: The Modifier setting has been redesigned with a new, fresh look for more intuitive navigation and faster setup.
• Event Log Report: A new report is available that allows merchants to track modifications made to e-invoice settings. 
• Non-Sales Summary on Daily Closing report (Organization and Group view): When using Organization or Group view, the Daily Closing Report now includes a non-sales summary, providing a data overview for the whole organization or restaurant group.
• Dedicated Modules setting section on Portal Roles permission: The Modules permission has been moved to its own section within Portal Roles. Previously, this was located under the Restaurant Setting section.
• New setting hints for Discount Configurations: Informational tool tips have been added to the following settings:
  • “Higher-Priced Item(s)” and “Lower-Priced Item(s)” under Item Discount offers
  • "Service Charge is Waived in Complimentary Item" under general discount setting
  • "Auto Remove Auto Apply Discount" under Group Settings
    Note: This is available for accounts using Discount 1.0.

Self Order Kiosk (Android) enhancements

• Display pre-checkout items: Customers may now view and select pre-checkout items directly on the Self Order Kiosk (Android). You can configure which specific Modules these items appear during setup. 
• Print e-invoice QR code on receipts (Malaysia e-invoice): When e-invoice is enabled, receipts printed by the POS and the Android Self Order Kiosk (running on version 2.7 or later) will automatically include the required e-invoice QR code.
• New supported payment (Malaysia): Fiuu Spot Payment
• Log in to member account using phone number: Configure the "Login with Phone#" setting to control which benefits customers can access when logging in via a mobile device.
  • Enabled: Members enjoy full benefits, including: 
    • Storewide discounts
    • Points redemption
    • Use of member credits
    • Access to member-only items
  • Disabled: Members can earn points only. A specific indicator will also be printed on the receipt to notify staff that the transaction does not qualify for storewide discounts.
• Support Taiwan e-invoice: The Self Order Kiosk can now be configured to issue e-invoices to restaurants in Taiwan. 
• New operating mode for the Self Order Kiosk: You can now configure the kiosk's workflow based on your restaurant's service model: 
  • Self-ordering 
  • Self-checkout
  • Self-ordering and checkout
• Landing page media enhancement: The Kiosk landing page now supports a rotation of up to 5 images and 1 video file. 
• Option to print bill or display order information on the Self Order Kiosk: To reduce paper waste, you can now configure the Kiosk to either print a physical bill or simply display the order information on the screen.