Self Order Kiosk
Table of Contents
Configure Self Order Kiosk (Android) settings
Learn how to access, manage settings, and obtain software updates for the Self Order Kiosk (Android).
Changing the settings of the Self Order Kiosk for Android allows you to customize the app’s layout and behavior based on your preferences.
This article discusses the steps on how to configure the Self Order Kiosk for Android devices. For information on how to configure the Self Order Kiosk for iPad, refer to Configure Self Order Kiosk (iOS) settings. To configure the Self Order Kiosk settings from the physical kiosk itself, contact Eats365.
Manage Self Order Kiosk settings
The Self Android Kiosk (Android) settings are available on the Merchant Portal 2.0.
To set up the Self Order Kiosk for Android to your preferred settings, follow the steps below:
General Settings
- Log in to the Merchant Portal.
- On the left panel, click on Modules. Then, click on Self-order Kiosk (Android).
- Click on General.
- Configure the Self Order Kiosk to your preferred settings.
- At the top right, click on Save to confirm.
You can change the following settings for the Self Order Kiosk:
General Setting
Allow Ordering based on Restaurant's Operating Hours Setting
Allows the customer to order on the Self Order Kiosk during operating hours.
DeleteDiscount Settings
Input Methods
Select how customers can apply a discount to their order from the Self Order Kiosk.
DeleteItem Ticket Settings
Print Item Ticket
Note: You must enable Print Dine-in Item Ticket or Print Takeout Item Ticket from the Item settings to print item tickets. For more information, refer to Set up and manage a Single Item.
When enabled, the Self-order Kiosk prints out an item ticket for each item ordered. Customers will take a seat and hand in their item tickets and wait for their orders to be served.
Tip: An Item Ticket is a ticket that can be issued to the customer after self-ordering on the Self Order Kiosk (Android). In a self ordering by kiosk operation, customers order and pay first before they take a seat at the restaurant. If printing an item ticket is enabled, the kiosk will print out one ticket per item included in the order. Even when an item is ordered in multiple quantities, the system will still print out separate tickets. The customer can then hand in an item ticket to the server when they want that item to be served.
Paired Android Kiosk settings
- Log in to the Merchant Portal.
- On the left panel, click on Modules. Then, click on Self-order Kiosk (Android).
- Click on License.
- Next to the license of the paired Self Order Kiosk (Android), click on Edit
. - Configure the Self Order Kiosk to your preferred settings.
You can change the following settings for the Self Order Kiosk:
Template Setting
Selected Template
Select the template that you want to use on the Self Order Kiosk. To create a template, refer to the Customize Self Order Kiosk template section.
DeleteKiosk Language
Default Language
Set the default language used on the Self Order Kiosk.
Other Languages
When another language is added, customers can select the language that they want to use on the Self Order Kiosk. If no other language is created, the language selector on the kiosk will only show the default language.
DeletePrinter Setting
Printer Model
Select the printer that you want to use to print receipts.
Printer Paper Width
Select the printer paper width. You can select from 81mm and 58mm.
DeleteSystem Setting
System Login Password
Set the Self Order Kiosk password. The system login password can be used to access the Self Order Kiosk settings. By the default, the password is set as 1234.
DeleteCustomize Self Order Kiosk template
The Self Order Kiosk (Android) allows you to customize the look and feel of your kiosk based on your preferred color and theme.
To change the Self Order Kiosk template, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Modules. Then, click on Self-order Kiosk (Android).
- Click on Template Setting.
- At the top right, click on +Create Template.
- Customize the Self Order Kiosk to your preferred theme.
- Click on Save to confirm.
For your convenience, the majority of options are already described based on their actual purpose. For example, the option Hide Cart on Menu Page removes the cart on the menu page. The option Hide Item Image hides the item image on the kiosk, and so on. You can toggle these settings on or off.
In some cases, some options may require different input or have unique behaviors. Refer to the settings below for more information:
General Setting
General
Default Dining Type
Select the dining type where you want to use the Self Order Kiosk. This setting is applicable for Quick Serve or Foodcourt mode only. You can choose from the following options:
- Dine in only
- Takeout only
Landing Page
Order Initiation Mode
Select how the Self Order Kiosk initiates the ordering process. You can choose from the following options:
- Guided Steps - Upon tapping the Touch to Start button, the screen always directs to the select dining mode page.
- Simplified - Upon tapping the Touch to Start button, the kiosk will skip to the menu page if only one dining mode is supported, or go to the select dining mode page, if both Takeout and Dine-in modes are supported.
Payment Setting
Skip Payment Selection if there is only one
When enabled, the payment screen automatically skips payment method selection if there’s only one payment method available.
DeleteTheme Setting
Allows you to customize the color and theme of the Self Order Kiosk to match your branding. You can customize the color of the following elements:
- Main Background Color
- Main Tint Color
- Buttons Background Color
- Icon Color
- Inverted Background Color
- Inverted Text Color
- Dine In Button Background Color
- Dine In Button Text Color
- Dine In Button Icon Color
- Takeout Button Background Color
- Takeout Button Text Color
- Takeout Button Icon Color
- Menu Background Color
- Menu Text Color
- Discount Button Background Color
- Discount Button Text Color
- Category list background color
- Cart background color