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Self Order Kiosk

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    • mPOS
        • Set up and install mPOS
        • Configure mPOS settings
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        • Configure PhotoMenu settings
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        • Configure Queue Ticket Kiosk settings
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        • Configure eSignage settings
    • Kitchen Display System
        • Set up and install Kitchen Display System
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        • Place and manage orders on the Eats365 Biz
    • Self Order Kiosk
        • Set up and install Self Order Kiosk
        • Place an order on Self Order Kiosk
        • Configure Self Order Kiosk (iOS) settings
        • Set Kivo as the Self Order Kiosk default screen
        • Configure Self Order Kiosk (Android) settings
        • Process a payment return on the Self Order Kiosk
    • Pay Station
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        • Purchase member credit using the branded online store​
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Table of Contents

Set up and install Self Order Kiosk

Learn how to set up and install a Self Order Kiosk.

The "Self Order Kiosk" focuses on automating the ordering process to boost turnover and reduce costs. Customers can place their own orders without a staff member needing to attend to them. To learn more about the Self Order Kiosk, visit eats365pos.com.

In this article, you’ll learn how to install and link a Self Order Kiosk to your Eats365 POS.

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Note: Self Order Kiosk is available for Full Service, Quick Service, and Foodcourt restaurants.

Before you start

To get your device ready to install Self Order Kiosk, make sure you have the following ready:

  • An iOS device connected to a stable internet connection
    Note: If you’re setting up the Android version of a Self Order Kiosk, the installer handles the setup of the app. 
  • A standalone Self Order Kiosk or an iPad with SelfServ (formerly PhotoMenu) app installed
  • A Self Order Kiosk license
  • An Eats365 POS terminal
  • A receipt printer

Install a Self Order Kiosk

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Note: The Eats365 SelfServ app is also the app used for the Self Order Kiosk.

To install a Self Order Kiosk, follow the steps below:

  1. On your iPad, open the Apple App Store.
  2. Search for "Eats365 SelfServ."
  3. From the search results, select Eats365 SelfServ, then tap Get. Once the download is complete, you can find the Eats365 SelfServ app on your device. 

Pair a Self Order Kiosk with the POS terminal

To pair a Self Order Kiosk with the POS terminal, follow the steps below:

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Note: The following steps apply to iPad devices with the SelfServ app installed. The Self Order Kiosk Module can be activated and used through the SelfServ app. An installer is required to set up a physical standalone Self Order Kiosk.

  1. On your iPad, open the Eats365 SelfServ app.
    Note: Your device may ask you to enable permissions. Tap Ok to continue.
  2. Tap Pair Device. A QR code is then generated from the SelfServ app, which the POS terminal needs to scan in order to pair.
  3. On the POS terminal, log in to Eats365 POS.
  4. At the top left, tap Settings .
  5. Under "General," tap Device Pairing, then tap Self Order Kiosk.
  6. Tap Scan QR Code. The POS terminal’s camera turns on.
  7. Align the QR code to the POS terminal’s camera.
  8. Once the QR Code is successfully scanned, the screen redirects to a page where you can configure your Self Order Kiosk’s basic settings. 
    Note: You can choose to customize the Self Order Kiosk’s settings now or do this later on. For more information, refer to Configure Self Order Kiosk settings.
    • Under "Operation," you can set the following options:
      • Default Language
      • Design Theme
      • Show Category by Default
      • Hide Soldout Items
      • Hide Item Price
    • (Required) Under "Accepted Tender Types," select the tender types that you’d like to be available on the Self Order Kiosk.
  9. At the top right, tap Pair Device to continue pairing. 
  10. At the top right, tap Save to confirm.

Once the Self Order Kiosk is paired with the POS, you can start using the Self Order Kiosk.

To learn how to use Self Order Kiosk, refer to Place an order on Self Order Kiosk.

Unpair a Self Order Kiosk from the POS app

To unpair a Self Order Kiosk from the POS app, follow the steps below:

  1. On the POS terminal, log in to Eats365 POS.
  2. At the top left, tap Settings .
  3. Under "General," tap Device Pairing, then tap Self Order Kiosk.
  4. Select the Self Order Kiosk that you’d like to unpair.
  5. At the top right, tap Unpair Device.
  6. Tap Delete to confirm.

Once the Self Order Kiosk is unpaired from the POS, the Self Order Kiosk, including its configurations, is deleted. When you pair the device again, you must configure the settings to your preferences again.

set up self order kiosk install self order kiosk self order kiosk features pair self order kiosk unpair self order kiosk

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