Self Order Kiosk
Table of Contents
Configure Self Order Kiosk settings
Learn how to access and manage settings for Self Order Kiosk as well as how to get software updates. You can access these settings on the Kiosk, Eats365 POS, or Merchant Portal.
Changing the settings of the Self Order Kiosk allows you to customize the app’s layout and behavior based on your preferences.
In this article, you’ll learn how to change individual and shared Self Order Kiosk settings.
Manage Self Order Kiosk settings
Eats365 POS
Individual Kiosk settings
To change specific settings on a Self Order Kiosk, follow the steps below:
- Open the Eats365 POS app.
- At the top left, tap Settings
. - Under General, tap Device Pairing. Then, tap Self Order Kiosk.
- Under Paired Device, tap the paired Self Order Kiosk.
- Choose a setting, then change the options according to your preferences.
- At the top right, tap Save.
You can change or check the following settings for the Self Order Kiosk:
About device
- Device Name
- Registration Time
- Last Activity
- Battery Level
- Expiry Time
Operation
Mode of Operation
Shows the mode the device is currently on. This should say “Kiosk.”
Default Language
Set the default language to your preferred language.
Tip: You can change the language anytime by tapping on Language 
.
Menu Design Theme
Change the appearance of the Self Order Kiosk. You can choose from the following themes:
- Pinterest Style - Light or Dark
- Album Style - Light
Show Category by Default
Change the default view to display Categories instead of menu Items.
Hide Soldout Items
Removes sold out Items from the Menu.
Hide Item Price
When turned on, the Item Price won’t show on the menu.
Accepted tender types
Toggle the tender types you’d like to make available on the Self Order Kiosk.
Note: You must select at least one tender. For more information about setting up tenders, refer to Set up and manage tenders.
Shared Kiosk settings
To change shared settings on all Self Order Kiosks, follow the steps below:
- Open the Eats365 POS app.
- At the top left, tap Settings .
- Under General, tap Device Pairing. Then, tap Self Order Kiosk.
- Under Shared Settings, choose a setting, then change the options according to your preferences.
- At the top right, tap Save.
You can change the following options for all Self Order Kiosks:
Auto Accept Order
Turn on if you want orders that are sent to the Eats365 POS from the Self Order Kiosk to be automatically accepted. Once the order has been accepted, default receipts, serving menus, customer order menus, kitchen tickets, and label stickers will be printed automatically.
Tip: It’s recommended to turn on Auto Accept Order.
Media Source
Select if you want to display existing Item images on shuffle or show custom content when the Self Order Kiosk is idle.
Note: To show custom content, a Media Group must be set up. For more information, refer to Set up and manage Media Group.
Home Page Display Theme
Change the theme of the Self Order Kiosk’s homepage.
Pay Online Order
Turn on if you’d like to allow customers to pay for their online orders using the Self Service Kiosk.
Audio Effect for Scanning Paid Order
Turn on if you want customers to scan their receipts on the Self Order Kiosk before exiting your restaurant. If a receipt is deemed unpaid by the Kiosk, the Kiosk will beep.
Show Idle Page
Turn on to return to the Self Service Kiosk landing page, which can either display Photo Shuffle or your Custom Upload. To set the duration of how much idle time needs to pass before the Idle screen appears, set a value in seconds for Show Idle Page When Idle for.
Reset Passcode
Change the Self Order Kiosk passcode.
DeleteMerchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
You can change the Self Order Kiosk shared settings on the Merchant Portal.
- Log in to the Merchant Portal.
- On the left panel, click on Advanced Settings.
- Under Modules, select Self-order Kiosk. Then, click on Shared Settings.
- Choose a setting, then change the options according to your preferences.
- At the top right, click on Save.
You can change the following options for all Self Order Kiosks:
Auto Accept Order
Toggle on if you want orders to get accepted automatically once the orders come in on the POS.
Media Group
Select if you want to display existing Item images on shuffle or show custom images.
Note: To show custom images, a Media Group must be set up. For more information, refer to Set up and manage Media Group.
Home Page Display Theme
Change the theme of the Self Order Kiosk’s homepage.
Pay Online Order
Turn on if you’d like to allow payments for online orders on the Self Service Kiosk.
Audio Effect for Scanning Paid Order
Turn on if you want customers to scan their receipts on the Self Order Kiosk before exiting your restaurant. If a receipt is deemed unpaid by the Kiosk, the Kiosk beeps.
Show Idle Page
Turn on to return to the Self Service Kiosk landing page, which can either display Photo Shuffle or your Custom Upload. To set the duration of how much idle time needs to pass before the Idle screen appears, set a value in seconds for Show Idle Page When Idle for.
Reset Passcode
Change the Self Order Kiosk passcode.
DeleteMerchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Modules, select Self-order Kiosk.
- Click on Shared Settings.
- Choose a setting, then change the options according to your preferences.
- At the top right, click on Save.
You can change the following options for all Self Order Kiosks:
Auto Accept Order
Toggle on if you want orders to get accepted automatically once the orders come in on the POS.
Media Group
Select if you want to display existing Item images on shuffle or show custom images.
Note: To show custom images, a Media Group must be set up. For more information, refer to Set up and manage Media Group.
Home Page Display Theme
Change the theme of the Self Order Kiosk’s homepage.
Pay Online Order
Turn on if you’d like to allow payments for online orders on the Self Service Kiosk.
Audio Effect for Scanning Paid Order
Turn on if you want customers to scan their receipts on the Self Order Kiosk before exiting your restaurant. If a receipt is deemed unpaid by the Kiosk, the Kiosk beeps.
Show Idle Page
Turn on to return to the Self Service Kiosk landing page, which can either display Photo Shuffle or your Custom Upload. To set the duration of how much idle time needs to pass before the Idle screen appears, set a value in seconds for Show Idle Page When Idle for.
Reset Passcode
Change the Self Order Kiosk passcode.
DeleteSelf Order Kiosk
The Self Order Kiosk settings can be configured directly on the Kiosk itself.
To change the settings of your Self Order Kiosk, follow the steps below:
- On the Self Order Kiosk, touch the screen to start.
- At the bottom left of the Self Order Kiosk screen, tap the www.eats365pos.com URL six times to open settings.
Note: To access the settings, you must enter the Self Order Kiosk password. By default, it’s 1234. - You can change the following options for the Self Order Kiosk:
License
This page shows information for the active license used for the Self Order Kiosk.
Tap Show Device Pairing QR Code to get the Kiosk’s QR Code.
DeleteSystem Setting
You can check or change the following settings from the System Setting page:
- Android Settings
- Android Setting App
- Android Setting Default App
- Android Setting Display
- Open Desktop
- Kiosk Mode
- Machine Name
- Machine Key
- Android Version
- Screen DPI
- Change Setting Login Password
- Kiosk Name
- Kiosk Number
- Update Locale
- Add Update
- Update Setting
- Logout
App UI Setting
You can check or change the following settings from the App UI Setting page:
- Download UI Preference
- Upload UI Preference
- Common Color
- Background Setting
- Top Banner Setting
- Lock Screen Setting
- Idle Page Setting
- Restaurant List Setting
- Order Mode Page Setting
- Menu List Page Setting
- Product Page Setting
- Order List Setting
- Payment Pagers Setting
- Thank You Page Setting
Menu Setting
You can check or change the following settings from the Menu Setting page:
- Client ID
- Currency Symbol
- Decimal places of display price
- Single Order Price Cap
- Default Country / Language
- Custom Menu
- Download Hidden Categories
- Total Restaurant
- Restaurant Operation Time Setting
- Health Check
- Stop Auto Update Menu
- Update Menu Manually
- Download Menu Images
- Download Restaurant Logo
Discount Setting
You can check or change the following settings from the Discount Setting page:
- Display Style
Note: If this option is disabled, the discounts button won’t show on the Self Order Kiosk. - Show Code Input Fill
If you’d like to add a discount, tap + Add new discount. When you create a discount, you also have to create the discount on the POS for it to work on the Self Order Kiosk.
DeleteRestaurant Setting
On this page, you can find the following information:
Restaurant Name
Shows the name you set for your restaurant.
Restaurant Info
You can find the following information on the Restaurant Info page:
- Restaurant Operation Status
- Restaurant Code
- Service Type
- Phone Number
- Restaurant Record
- Address
- Total Category
- Total Custom Menu
Restaurant Logo
You can configure logo settings on this page.
Receipt
You can check or change the following settings from the Receipt page:
- Print Logo On Receipt
- Logo Contrast On Receipt
- Receipt Bottom Text
Custom Menu
If you set up a Custom Menu for the Self Order Kiosk, you can find Custom Menu settings on this page.
DeletePrinter Setting
You can check or change the following settings from the Printer Setting page:
- Print Receipt
- Printer Type
- Connection Method
- Printer Target
- Printer Status
- Print Self
Receipt Setting
You can check or change the following settings from the Receipt Setting page:
- Receipt Width
- Item Font Size
- Show Logo
- Convert Receipt Logo
- Logo Height
- Logo Contrast
- Show Restaurant Name
- Show Telephone Number
- Show Address
- Always Show Item Chinese Name
Transaction Record
Receive Self Order Kiosk software updates
Get updates for the Kiosk
To update your Self Order Kiosk, follow the steps below:
- At the bottom left of the Self Order Kiosk screen, tap the www.eats365pos.com URL six times to open settings.
Note: To access the settings, you must enter the Self Order Kiosk password. By default, it’s 1234. - Tap System Setting, then Add Update.
- Follow the on-screen steps to update the Kiosk.
Set the Kiosk to update automatically
To have updates sent to your Self Order Kiosk automatically, follow the steps below:
- At the bottom left of the Self Order Kiosk screen, tap the www.eats365pos.com URL six times to open settings.
Note: To access the settings, you must enter the Self Order Kiosk password. By default, it’s 1234. - Tap System Setting, then Update Setting.
- Follow the on-screen steps to update the Kiosk.