A diagnostics log helps identify issues on the Queue Ticket Kiosk. This helps Eats365 narrow down and troubleshoot the root cause of problems, such as connectivity, hardware, or configuration issues.

In this article, you'll learn how to send diagnostics logs from the Queue Ticket Kiosk to Eats365.

Send diagnostics log from the Queue Ticket Kiosk (iOS)

To send log files from the Queue Ticket Kiosk, follow the steps below: 

1. On your iPad, open the Ticket Kiosk app. The app opens up to the Ticket Kiosk settings. 
2. Tap Send Log.

Once complete, a message will appear on your screen, confirming that the diagnostics data has been sent successfully.