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Basic Operations

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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
        • Log in to the Merchant Portal
    • Order Handling
        • Use member order history to reorder
        • Manage table statuses
        • Add Items to an order
        • Lock an order
        • Clone an order
        • Create a shared table
        • Perform seating
        • Split and link tables
        • Apply modifiers to an order
        • Change order quantities
        • Fire and Hold Items
        • Clear a table
        • Remove Items from an order
        • Check order status
        • Add Combo Items to an order
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders
        • Create a Custom Item
        • Create Pickup and Delivery orders
        • Set up and manage Courses
        • Switch order view
        • Transfer order to another table
        • Park and Retrieve orders
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
        • Manage online queuing tickets
    • Handling Payments
        • Apply discounts to an order
        • Make an Item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split bill by Item and Split Bill by Amount
        • Payment returns
        • Apply surcharge to an order
        • Use membership points for payments and discounts

Table of Contents

Sign in and sign out of the Eats365 POS

Learn how to access and exit accounts on the Eats365 POS.

Sign in to start using the POS for your restaurant operations.

Delete

Note: You must create user accounts for your staff for them to be able to sign in. For more information about creating accounts, refer to Set up and manage Staff List.

Sign in

To sign in to your user account and access the POS, follow the steps below:

  1. Open the Eats365 POS app. 
  2. On the login screen, tap your user account. 
    Note: If you chose the wrong account, tap Users at the top left to return to the login screen. Then, choose the correct account.
  3. Enter the correct passcode. 

The POS order-taking screen appears after a successful login.

Sign out

Signing out of the POS is required to perform the following actions: 

  • Log in using a different user account
  • Reset the POS
  • Clock out after staff’s shift has ended

To sign out of the POS, at the top left, tap Settings . Then, on the left panel, tap Sign-out. The Sign-out button can be found next to your user account name.

The login screen appears after signing out of the account.

Delete

Tip: You can set the POS to sign out automatically after being idle for a period of time. For more information on how to automatically sign out, refer to Manage General Preferences.

logout login

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  • Clock in and clock out of the Eats365 POS
  • Change POS password
  • Perform Start of Day and Open Shift
  • Perform End of Day and other end of day activities
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