If the terminal displays the message "Terminal in Service Mode," it means the terminal is operating in a safe mode. This is typically caused by an incorrect configuration.

To fix this issue, follow the steps below:

1. Restart the payment terminal. To do this, you may do either of the following:
   1. Turn off the terminal, then turn it on again.
   2. For tethered terminals or terminals without a battery, open the "Admin" menu and select Reboot. You may also unplug and reconnect the power cord.
2. If the terminal enters service mode again or starts a boot loop after the restart, you may need to update or remove the configuration.
   1. Open the “Admin” menu. Then, select Config. 
   2. Update or remove the configuration.
   3. If you removed the configuration, you need to board the terminal again.
3. If you’re unable to access the “Admin” menu and the terminal remains in service mode or in a boot loop, contact Eats365 ServiceDesk for further troubleshooting.

Issue not resolved

If the issue persists after trying these steps, please contact the Eats365 ServiceDesk for assistance.