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Set up and Installation

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    • Set up and Installation
        • Set up and install the Eats365 POS app
        • List of compatible devices
        • Connect an iPad to a network
        • Log in to the Merchant Portal
        • Hardware Setup
        • Scan and pair a printer
    • Menu Setup
        • Set up and manage a Category
        • Set up and manage a Single Item
        • Set up and manage a Kitchen Station
        • Set up and manage Modifiers
        • Set up and manage Special Request Quick Keys
        • Set up and manage a Custom Menu
        • Customize the menu layout
        • Set up and manage Tier Pricing Rules
        • Set up and manage a Combo Item
        • Set up and manage Modifier Master settings
        • Set up a Pickup Station
        • Set up and manage Product and Sub Product Type
        • Set up and manage All You Can Eat Menu
        • Set up and manage Menu Tags
    • Table Map Setup
        • Set up and manage Areas and Tables
    • Restaurant Settings
        • Set up and manage Media Group
        • Set up restaurant information
    • Dine-In Settings
        • Set up Dine-In settings
    • Takeout Settings
        • Set up Takeout settings
    • Queuing Settings
        • Set up Queuing
    • System Preferences
        • Manage System Preferences
        • Manage General Preferences
    • Device Management
        • Set a primary POS
        • Reset the Eats365 POS
        • Update the Eats365 POS
    • Account Management
        • Change POS password
        • Change the Merchant Portal password
        • Change activation email or phone number
        • Switch between Merchant Portal themes
    • Reservation
        • Set up Reservation
    • Import Tools
        • How to use Import Tools
    • Time Sheets
        • Manage Staff Time Sheet

Table of Contents

List of compatible devices

Check if your device is compatible with the Eats365 POS.

Updated on March 30th, 2023

This document details a list of supported devices for the Eats365 POS. Use the model names and images as a reference to determine if your device is compatible.

iPad

It’s recommended to use the latest iPad models running the latest software version from Apple. Refer to the table below:

Model

Port

Screen Size

iPad 9th (Generation)

Lightning port + Audio Jack

10.2” screen

iPad 10th (Generation) USB-C 10.9" screen

iPad Mini 6

USB-C

8.3” screen

iPad Air (5th Generation)

USB-C

10.9” screen

iPad Pro (3rd Generation)

USB-C

11” screen

iPad Pro (4th Generation)

USB-C

12.9” screen

iPad Pro (5th Generation)

USB-C

12.9” screen

Printer

Bixolon

Model

Image

Type

Paper Size

Platform

SRP-E300ESK (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, BIZ

Epson

Model

Image

Type

Paper Size

Platform

TM-T88V (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch, Self Order Kiosk

TM-T88VI (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch, BIZ

M30 (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

TM-m30II (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch, BIZ

T82 (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

TM-T88VI

Receipt Printer (Thermal)

58/80mm

BIZ

TM-T88VII

Receipt Printer (Thermal)

58/80mm

BIZ

TM-M30

Receipt Printer (Thermal)

58/80mm

BIZ

U220B (LAN)

Kitchen Printer (Dot Matrix)

80mm

POS

GoDEX

Model

Image

Type

Paper Size

Platform

DT2x

Label Printer

58/80mm

Label Printer

MASUNG

Model

Image

Type

Paper Size

Platform

GWK80

Built-in Receipt Printer (Thermal)

80mm

Self Order Kiosk, Queue Ticket Kiosk

Star

Model

Image

Type

Paper Size

Platform

TSP143III (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

TSP143III (USB)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

TSP654 (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

TSP650II (LAN)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch, BIZ

mc-Print3 (LAN + USB)

Receipt Printer (Thermal)

58/80mm

POS, Photo Menu, KDS Touch

mPOP (BT)

Bluetooth Receipt Printer (Thermal) and Cash Drawer

58mm (BT)

POS

SP747 (LAN)

Kitchen Printer (Dot Matrix)

80mm

POS

TSP654LE-NP (LAN)


Label Printer

58/80mm

POS

SUNMI

Model

Image

Type

Paper Size

Platform

K1

Built-in Receipt Printer (Thermal)

80mm

Self Order Kiosk

K2

Built-in Receipt Printer (Thermal)

80mm

Self Order Kiosk

V2 Mobile

Built-in Receipt Printer (Thermal)

58mm

BIZ

TSC

Model

Image

Type

Paper Size

Platform

TDP-225 (LAN)

Label Printer

58/80mm

POS

Cash Drawer

You can use any Cash Drawer that can connect to a 24V Receipt Printer with an RJ11 cable.

Barcode Scanner

You can use any USB or Bluetooth Barcode Scanner with native iOS support. USB-type scanners can be connected to an iPad with a USB-C port. You can expand the number of ports on your iPad by using a USB-C hub with Power Delivery (PD) to connect the devices.

printer thermal printer compatible hardware ipad cash drawer barcode scanner hardware compatibility

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  • Set up and install the Eats365 POS app
  • Scan and pair a printer
  • Connect an iPad to a network
  • Log in to the Merchant Portal
 
 
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