Dine-In Settings
Table of Contents
Set up Self Checkout for Dine-in orders
Learn how to set up Self Checkout to allow customers to check out and pay for their Dine-in orders using their own devices.
The Self Checkout feature allows customers to perform a self checkout and pay for their orders online using their own devices when dining in. When this feature is enabled, customers can settle their bill directly on your restaurant’s website or scan the QR code printed on the bill that will direct them to a payment gateway where they can process the payment using their own devices.
In this article, you’ll learn how to enable Self Checkout and manage its settings to allow customers to pay for their dine-in orders from their mobile devices.
Important:
- The Self Checkout feature is only available for Full Service restaurants in Dine-in mode.
- A BYOD license is required to place orders from the Branded Online Store. Contact Eats365 for more information on how to purchase a license.
- You must first disable Require Payment when Placing Order
from the Dine-in settings before you can successfully set up Self Checkout. - You must have an integrated online payment provider connected to your Eats365 account to allow customers to pay for their orders from their own devices. For more information on setting up integrated payments, refer to Set up and manage Integrated Payments.
Enable Self Checkout
Note: The Self Checkout setting is only available on Merchant Portal 2.0.
To enable Self Checkout, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, select Dine-in.
- Click on Scan to Order.
- Under Scan to Order, turn on Enable Self Checkout
.
- (Optional) If you want customers to automatically proceed with the payment process without a staff manually accepting the checkout request, turn on Auto Authorize Self Checkout .
Tip: You can disable this setting if you want your staff to manually accept all self-checkout requests from customers.
- At the top right, click on Save to confirm.
Once Self Checkout is enabled, customers can settle their own bill and pay for their own orders from the Branded Online Store. For more information on how to handle self-checkout orders, refer to Manage self checkout orders.
Enable Print Payment QR Code on Bill
Dine-in customers can also scan the QR Code printed on their bill to perform Self Checkout and pay for their order.
Note:
- Self Checkout by scanning a QR Code on the bill doesn’t require a BYOD license. Customers can do a self checkout as long as an online payment provider is integrated with the Eats365 POS. For more information on setting up integrated payments, refer to Set up and manage Integrated Payments.
- The Print Payment QR Code on Bill setting is only available on the Merchant Portal 2.0.
To enable Print Payment QR Code on Bill, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, select Dine-In.
- Click on Workflow.
- Under Order Payment, turn on Print Payment QR Code on Bill .
- At the top right, click on Save to confirm.
Once Print Payment QR Code on Bill is enabled, a QR Code will be printed on the customer’s bill. The customer can then scan the QR Code from their mobile device and directly pay their order online. For more information on how to print a QR Code on the bill, refer to Manage self checkout orders