Account Management
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- Explore Eats365 products
- Set up and Installation
- Menu Setup
- Set up and manage a Category (Full Service)
- Set up and manage a Category (Quick Serve)
- Set up and manage a Category (Food Court)
- Set up and manage Product and Sub Product Type
- Set up and manage a Single Item (Full Service)
- Set up and manage a Single Item (Quick Serve)
- Set up and manage a Single Item (Food Court)
- Set up and manage a Combo Item (Full Service)
- Set up and manage a Combo Item (Quick Serve)
- Set up and manage a Combo Item (Food Court)
- Set up and manage Catering Items
- Set up and manage a Custom Menu
- Set up a tax-inclusive menu
- Set up and manage Modifiers
- Set up and manage Modifier Masters
- Set up and manage Modifier Presets
- Set up and manage Tier Pricing Rules
- Allocate item sales to different sales categories
- Set up and manage a Kitchen Station
- Set up a Pickup Station
- Set up a Pickup Station (Food Court)
- Customize the menu layout
- Set up and manage Special Request Quick Keys
- Set up and manage Menu Tags
- View and manage Inventory
- Table Map Setup
- Restaurant Settings
- Dine-In Settings
- Takeout Settings
- Catering settings
- Queuing Settings
- System Preferences
- Manage General Preferences
- Manage System Preferences (Full Service)
- Manage System Preferences (Quick Serve)
- Manage System Preferences (Food Court)
- Set up and manage Ordering Quantity Limit
- Modify Action Button options
- Set up a Revenue Center
- Enable Sequential Order Number
- Configure Audit Log settings
- Device Management
- Set a primary POS
- Reset the Eats365 POS
- Update the Eats365 POS
- Change POS device name
- Configure POS to sign out automatically
- Maintain restaurant operations using Offline Mode
- Configure POS login preferences
- Available features when in Offline Mode
- Create a home screen shortcut for the Merchant Portal
- Account Management
- Reservation
- Import Tools
- Time Sheets
- Menu Template
- Scan to Order
- All You Can Eat Menu
- Food Court Settings
Change POS password
Learn how to change an Eats365 POS password.
When you first log in to your account on the Eats365 POS, you are given a default password to use. You can change this password from the POS or on the Merchant Portal.
Eats365 POS
- On the POS, log in to your account using the default password assigned to you.
- At the top left, tap Settings
.
- On the left panel, scroll down to Staff, then tap Users and Permissions.
- Under Staff List, tap a user account. You can also tap the three-dot menu
, then tap Edit
.
Note: Only managers can view the Staff List. For other staff members, this setting shows up as My Account.
- Change the password.
- If you are a manager changing the password for a staff member:
- Next to the Password field, enter the new password.
- At the top right, tap Update to confirm the new password.
- Next to the Password field, enter the new password.
- If you are a staff member changing your own password:
- Next to the Original Password field, enter the password assigned to you.
- Next to New Password and Confirm Password, add your new password.
- At the top right, tap Confirm Password to finish creating the new password.
- Next to the Original Password field, enter the password assigned to you.
- If you are a manager changing the password for a staff member:
Merchant Portal (Classic Theme)
Important: You must have administrator access to change the password from the Merchant Portal. If you don't have access, you can change your password from the Eats365 POS app instead.
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Staff. Then, click on Staff List.
- Next to the account that you want to change the password, click on Edit
.
- Click on the POS Account tab.
- Next to the Password field, enter the new password.
- At the top right, click on Save to confirm the new password.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Staff. Then, click on Staff List.
- Next to the account that you want to change the password, click on Edit
.
- Click on the POS Access tab.
- Next to the Password field, enter the new password.
- At the top right, click on Save to confirm the new password.