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Dine-In Settings

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Table of Contents

Set up Dine-In settings (Food Court)

Learn how to configure your food court restaurant’s dine-In workflow and settings on the Eats365 POS app or on the Merchant Portal.

“Dine-In” settings contain useful settings that you can configure to tailor various aspects of your dine-in operations, such as order processing and payment workflows, to align with your specific preferences and operational needs. 

In this article, you’ll learn how to manage your restaurant’s Dine-In workflow and settings on the Eats365 POS and the Merchant Portal.

Set up Dine-In settings

To configure your Dine-In settings, follow the steps below: 

Eats365 POS

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "Settings," tap Dine-In.
  4. Set up your preferred Dine-In settings.
  5. At the top right, tap Save to confirm.

Below is the list of settings that you can set up and manage on the POS: 

General

Suggested Tip

Set a suggested tip amount. 

Delete

Tip: If you want to print tips on the receipt, you can do this in the Printing settings.

Delete

Workflow Settings

Scheduled Order Processing

Defer Ticket Printing for Scheduled Orders

Configure the time kitchen tickets will be printed before the customer’s dine-in time for scheduled orders.

Complete Order

Auto Complete Order when Paid

This setting controls whether the dine-in order becomes “Completed” or remains as “Paid” after the check is paid. Turn this setting on if you want to auto-complete the order after payment.

Delete

Tip: It’s recommended to turn off this setting if you are using the Eats365 Expedite app, online ordering, or if your restaurant is integrated with a food delivery platform.

Return Home

Return Home after Payment Processing

When enabled, the POS automatically returns to the order-taking screen after payment. If you turn this setting off, the POS stays at the payment screen so you can perform other actions, like making a tip and printing a receipt.

Order Payment

Require Payment when Placing Order

When enabled, all orders automatically require payment. This setting disables the Confirm button on the POS.

Order

Force Enter Party Size

When enabled, you are required to enter a party size in the POS before taking an order.

Auto Add Item

Delete

Note: This setting is only available when "Force Enter Party Size" is turned on.

Auto Add Items when enter party size

When enabled, you can set which items will be automatically added to every open check. For example, in a fast food setting, you might want to automatically add sauce packs to every order.

Delete

User App Settings

Allow User App to Place Dine-In Order 

When enabled, users can place dine-in orders from the Eats365 User App.

Delete
 Delete 

Merchant Portal

  1. Log in to the Merchant Portal.
  2. On the left panel, click on Restaurant Settings.
  3. Click on Dine-In. Then, select the Dine-In setting that you want to access. 
    Note: A drop-down list shows the three main settings you can configure which include "General," "Workflow," and "Scan to Order."
  4. Set up your preferred Dine-In settings. 
  5. At the top right, click on Save to confirm.

Below is the list of settings that you can set up and manage on the Merchant Portal:

General

Suggested Tip 

Set a suggested tip amount. 

Delete

Tip: If you want to print tips on the receipt, you can do this in the Printing settings.

Delete

Workflow Settings

Scheduled Order Processing

Timed Ticket Printing for Scheduled Orders

Configure the time kitchen tickets will be printed before the customer’s dine-in time for scheduled orders.

Complete Order

Auto Complete Order when Paid

This setting controls whether the dine-in order becomes “Completed” or remains as “Paid” after the check is paid. Turn this setting on if you want to auto-complete the order after payment.

Delete

Tip: It’s recommended to turn off this setting if you are using the Eats365 Expedite app, online ordering, or if your restaurant is integrated with a food delivery platform.

Return Home

Return Home after Payment Processing

When enabled, the POS automatically returns to the order-taking screen after payment. If you turn the setting off, the POS stays at the payment screen so you can perform other actions, like making a tip and printing a receipt.

Order Payment

Require Payment when Placing Order

When enabled, all orders automatically require payment. This setting disables the Confirm button on the POS.

Others

Prompt for Party Size Input

When enabled, you are required to enter a party size in the POS before taking an order.

Auto Add Item

Delete

Note: This setting is only available when "Prompt for Party Size Input" is turned on.

Auto Add Items when Open Check

When enabled, you can set which items will be automatically added to every open check. For example, in a fast food setting, you might want to automatically add sauce packs to every order.

Delete

Scan to Order

Delete

Note: Scan to Order settings are available if you have a BYOD license.

For information on how to configure scan to order settings, refer to Configure Scan to Order settings (Food Court).

Delete
 Delete 
dine-in food court dine in settings configure dine in settings

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  • Set up Dine-In settings (Full Service)
  • Set up Dine-In settings (Quick Serve)
  • Configure Dining Time settings
  • Set up Self Checkout for Dine-in orders
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