A diagnostics log helps identify issues on the Kitchen Display System. This helps Eats365 narrow down and troubleshoot the root cause of problems, such as connectivity, hardware, or configuration issues.

In this article, you'll learn how to send diagnostics logs from the Kitchen Display System to Eats365.

Send diagnostics log from the Kitchen Display System

To send log files from the Kitchen Display System, follow the steps below: 

1. Open the Eats365 KDS app.
2. At the top right, tap Settings .
3. Tap Send Diagnostics Data. A prompt confirms that the diagnostics data has been sent successfully.