General

Assign Table After Pressing 'Seat’ Button

When enabled, you can tap the Seat button and assign a table to the queuing customer.

Ticket Expiry

This setting allows you to set an expiration to queuing tickets. For example, you can set a queuing ticket to expire after a ticket has been exceeded by five numbers. Customers would need to get another ticket after a ticket has expired.

Expiry Printing Language

Choose what language you want the ticket expiry to show.

Delete

Seating Preference

The Seating Preference setting allows you to add seating options for customers. When you add a seating option, customers can choose where they want to sit based on their preference and the options you provide.

To add a seating option, follow the steps below:

1. Log in to the Eats365 POS. 
2. At the top left, tap Settings .
3. Under Settings, tap Queuing.
4. On the left panel, tap Seating Preference. 
5. At the top right, tap Add Option, then enter your preferred Seating Preference Name.
6. Tap Save to confirm.

Delete

Ticket Types

Ticket Types allow you to create Queue Ticket presets based on the number of people in a party. You can create up to five ticket types labeled Ticket A to Ticket E. For example, you can set Ticket A to be given out for a party size of 1 to 2 people, and Ticket B for a party size of 3 to 5.

To create a Ticket Type, follow the steps below:

1. Log in to the Eats365 POS. 
2. At the top left, tap Settings .
3. Under Settings, tap Queuing.
4. On the left panel, tap Ticket Types.
5. Enter the party size number for Ticket A. 
6. To add another ticket, tap Add Ticket. 
7. At the top right, tap Save to confirm.

Delete

User App Settings

Allow User App to Queue up

Allows customers to get queuing tickets from the Eats365 User App.

Limit User App Queue up Distance (to restaurant)

Allows you to specify the distance a customer needs to be from the restaurant to get a queuing ticket. 

Service Boundary (radius in kilometer from restaurant)

Enter a numerical value representing the allowable queuing distance (in kilometers). For example, if you set the Service Boundary as 1 km, only customers within 1 km from the restaurant can get a queuing ticket from the User App.

Delete

General

Seat Function

When enabled, you can tap the Seat button on the POS and assign a table to the queuing customer.

Ticket Expiry

This setting allows you to set an expiration to queuing tickets. For example, you can set a queuing ticket to expire after a ticket has been exceeded by five numbers. Customers would need to get another ticket after a ticket has expired.

Free text at the bottom of queuing ticket 

Add a customized text at the bottom of the queuing ticket.

Delete

Seating Preference

The Seating Preference setting allows you to add seating options for customers. When you add a seating option, customers can choose where they want to sit based on their preference and the options you provide.

To add a seating option, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Restaurant Settings. Then, click on Queuing.
3. Click on Seating Preference.
4. Click on +Add New. Then, add the Seating Preference Name. 
5. At the top right, click on Save to confirm.

Delete

Ticket Types

Ticket Types allow you to create Queue Ticket presets based on the number of people in a party. You can create up to five ticket types labeled Ticket A to Ticket E. For example, you can set Ticket A to be given out for a party size of 1 to 2 people, and Ticket B for a party size of 3 to 5.

To create a Ticket Type, follow the steps below: 

1. Log in to the Merchant Portal.
2. On the left panel, click on Restaurant Settings. Then, click on Queuing.
3. Click on Ticket Types.
4. Enter the party size number for Queuing Ticket A. 
5. To add another ticket, click on Ticket Type.
6. At the top right, click on Save to confirm.

Delete

User App

Allow User App to Queue up

Allows users to get queuing tickets from the Eats365 User App.

Limit User App Queue up Distance (to restaurant)

Allows you to specify the distance a customer needs to be from the restaurant to get a queuing ticket. 

Service Boundary

Enter a numerical value representing the allowable queuing distance (in kilometers). For example, if you set the Service Boundary as 1 km, only customers within 1 km from the restaurant can get a queuing ticket from the User App.

Delete

General

Seat Function

When enabled, you can tap the Seat button on the POS and assign a table to the queuing customer.

Ticket Expiry

This setting allows you to set an expiration to queuing tickets. For example, you can set a queuing ticket to expire after a ticket has been exceeded by five numbers. Customers would need to get another ticket after a ticket has expired.

Free text at the bottom of queuing ticket 

Add a customized text at the bottom of the queuing ticket.

Delete

Seating Preference

The Seating Preference setting allows you to add seating options for customers. When you add a seating option, customers can choose where they want to sit based on their preference and the options you provide.

To add a seating option, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Restaurant Settings. Then, click on Queuing. 
3. From the drop-down list, click on Seating Preference. 
4. Click on +Add New. Then, add the Seating Preference Name. 
5. At the top right, click on Save to confirm.

Delete

Ticket Type

Ticket Type allows you to create Queue Ticket presets based on the number of people in a party. You can create up to five ticket types labeled Ticket A to Ticket E. For example, you can set Ticket A to be given out for a party size of 1 to 2 people, and Ticket B for a party size of 3 to 5.

To create a Ticket Type, follow the steps below: 

1. Log in to the Merchant Portal.
2. On the left panel, click on Restaurant Settings. Then, click on Queuing. 
3. From the drop-down list, click on Ticket Types. 
4. Enter the party size number for Queuing Ticket A. 
5. To add another ticket, click on Add New Type.
6. At the top right, click on Save to confirm.

Delete

Online Queuing

Allow Online Queuing

Allows users to get queuing tickets online.

Limit Online Queue up based on Distance to restaurant

Allows you to specify the distance a customer needs to be from the restaurant to get a queuing ticket. 

Service Boundary (km)

Enter a numerical value representing the allowable queuing distance (in kilometers). For example, if you set the Service Boundary as 1 km, only customers within 1 km from the restaurant can get a queuing ticket from the User App.

Delete