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    • Explore Eats365 products
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    • Set up and Installation
        • Set up and install the Eats365 POS app
        • List of compatible devices
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    • Menu Setup
        • Set up and manage a Category (Full Service)
        • Set up and manage a Category (Quick Serve)
        • Set up and manage a Category (Food Court)
        • Set up and manage Product and Sub Product Type
        • Set up and manage a Single Item (Full Service)
        • Set up and manage a Single Item (Quick Serve)
        • Set up and manage a Single Item (Food Court)
        • Set up and manage a Combo Item (Full Service)
        • Set up and manage a Combo Item (Quick Serve)
        • Set up and manage a Combo Item (Food Court)
        • Set up and manage Catering Items
        • Set up and manage a Custom Menu
        • Set up a tax-inclusive menu
        • Set up and manage Modifiers
        • Set up and manage Modifier Masters
        • Set up and manage Modifier Presets
        • Set up and manage Tier Pricing Rules
        • Allocate item sales to different sales categories
        • Set up and manage a Kitchen Station
        • Set up a Pickup Station
        • Set up a Pickup Station (Food Court)
        • Customize the menu layout
        • Set up and manage Special Request Quick Keys
        • Set up and manage Menu Tags
        • View and manage Inventory
    • Table Map Setup
        • Set up and manage Areas and Tables
    • Restaurant Settings
        • Set up restaurant information
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        • Set up and manage a Reporting Period
    • Dine-In Settings
        • Set up Dine-In settings (Full Service)
        • Set up Dine-In settings (Quick Serve)
        • Set up Dine-In settings (Food Court)
        • Configure Dining Time settings
        • Set up Self Checkout for Dine-in orders
    • Takeout Settings
        • Set up Takeout settings
        • Set up Takeout settings (Food Court)
    • Catering settings
        • Set up Catering settings
    • Queuing Settings
        • Set up Queuing
        • Set up VIP Queuing
        • Set up Online Queuing
    • System Preferences
        • Manage General Preferences
        • Manage System Preferences (Full Service)
        • Manage System Preferences (Quick Serve)
        • Manage System Preferences (Food Court)
        • Set up and manage Ordering Quantity Limit
        • Modify Action Button options
        • Set up a Revenue Center
        • Enable Sequential Order Number
        • Configure Audit Log settings
    • Device Management
        • Set a primary POS
        • Reset the Eats365 POS
        • Update the Eats365 POS
        • Change POS device name
        • Configure POS to sign out automatically
        • Maintain restaurant operations using Offline Mode
        • Configure POS login preferences
        • Available features when in Offline Mode
    • Account Management
        • Change POS password
        • Change the Merchant Portal password
        • Change activation email or phone number
        • Switch between Merchant Portal themes
    • Reservation
        • Set up Reservation
    • Import Tools
        • How to use Import Tools
    • Time Sheets
        • Manage staff time sheet
    • Menu Template
        • Create and manage a Menu Template
        • Set up and manage a Location Group
        • Apply pricing changes to shops in a Location Group
    • Scan to Order
        • Set up Static QR Code
        • Set up Dynamic QR Code
        • Configure Scan to Order settings (Full Service)
        • Configure Scan to Order settings (Quick Serve)
        • Configure Scan to Order settings (Food Court)
    • All You Can Eat Menu
        • Create an All You Can Eat Menu
        • Configure general All You Can Eat Menu settings
        • Enable All You Can Eat mode on the Eats365 POS
        • Set up a Menu Tier for All You Can Eat Menu
    • Food Court Settings
        • Add a vendor to a food court restaurant
        • Assign a vendor to a POS terminal (Food Court)
        • Set up unique menus for each food court vendor (Food Court)
        • Set up a centralized cashier (Food Court)

Table of Contents

Manage General Preferences

Learn how to customize and change general preferences on the Eats365 POS.

General Preferences can be configured to make using the POS app effortless and convenient, based on your personal preferences.

In this article, you’ll learn about General Preferences and how to change them in the Eats365 POS app.

Change General Preferences

To customize General Preferences, follow the steps below:

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "General," tap Preferences.
  4. Choose a setting to customize.
  5. At the top right, tap Save to confirm.

Preference Options

Language

Changes the POS app language.

Default Mode

Sets the default POS view. Choose from the following views:

  • Dine-In
  • Takeout
  • Order list

Home Button

Sets the behavior when the Eats365 logo home button is pressed. Choose from:

  • Default Mode Selected Option
  • Sign-out (Sign-in screen)

Default Order View Mode

Sets the default view when taking orders. Choose from:

  • Menu Layout
  • Product Code Layout

Quick Order Entry Mode

Disables the modifiers page when adding an item. You can then long-press on an item to enter the modifier page.

Use Keypad to Input Party Size

Toggles between using a keypad or a number scroll option to input party size.

Default Area

Sets the default area or floor. Useful for multi-story establishments.

Default Expand Discount Content in Order Page

Toggles the discount drop-down arrow.

Enable Debug Mode

Records usage logs when enabled. Usage logs are used to help identify errors. 

Delete

Important: Don’t turn this on unless instructed by a support specialist. The app records all app-related actions when enabled and may consume more CPU power and storage.

System Font Size Control

Sets the default system font size throughout the POS app. 

Delete

Note: Some smaller devices don’t support large font sizes. In those cases, the system may limit the font size options.

Enable Audio and Visual Effects

Toggles the default video that plays when you launch the app, and toggles the audio whenever you interact with the app.

Audio Effect Repeating Frequency

Sets the duration for audio effect frequency. For example, if you set the Audio Effect Repeating Frequency to 10 seconds, the audio alert for new orders or service call will play every 10 seconds.

Alert Tones

Select the alert tone that you want to use for audio alerts and service calls.

POS Terminal Number

Assigns a terminal number to the POS.

Revenue Center

Sets the default Revenue Center.

Delete

Tip: For more information on how to create a Revenue Center, refer to Manage System Preferences.

Order Number Prefix

Sets the prefix that can be assigned to the POS. The prefix assigned to the POS helps identify which POS processed an order. The POS details are printed on every receipt.

Delete

Tip: You can customize which information is printed on every receipt. For more information on receipt labels, refer to Manage receipt printing settings.

Show Only Orders Entered from this POS

Delete

Note: This option is available for multi-POS restaurants.

Sets the POS to only process and display orders made on this device.

Auto Sign Out

Enable this setting to set the Auto Sign Out settings on the POS you’re currently using. Configuring the Auto Sign Out settings for a particular POS overrides the Auto Sign Out settings that have been configured for all POS terminals in your restaurant.

To learn how to set individual Auto Sign Out preferences, refer to Configure POS to sign out automatically.

License Expiry Reminder

Enable this setting to set the License Expiry Reminder preferences on the POS you’re currently using. Configuring the License Expiry Reminder settings for a particular POS overrides the License Expiry Reminder preferences that have been configured in System Preferences.

To set whether you receive reminders about your POS license expiration, turn on Override Settings for this Device . Then, tap the Reminder for POS License Expiry drop-down and set your notification preference. If “Never” is selected, the POS will not display the reminder.

Notification

Override Settings for this Device

Enable this setting to configure how notifications appear on the POS system you’re currently using.

Notification Display Style

Select how notifications appear on the POS. You can choose from the following options: 

  • Notification Icons
  • Notification Banner
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