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Table of Contents
Set a primary POS
Learn how to set a primary POS in a multi-POS environment.
Eats365 POS can be installed on multiple supported iPad devices to enable restaurants to configure as many POS terminals as an establishment requires.
In this article, you’ll learn how to set a secondary POS device as the primary POS.
The first POS device that gets activated is automatically set as the primary. Succeeding POS devices all become secondary POS terminals. A Primary or Secondary indicator is displayed at the top right of the Table Map screen or the order-taking screen for convenience.
The primary POS is responsible for processing all orders that don’t originate from the POS itself, like those that come from modules such as mPOS, PhotoMenu, and Online Orders, including print jobs.
Before you start
A multi-POS setup requires the following:
- At least two supported iPad devices
- A POS license for each supported iPad device
- A restaurant license under the Advanced Subscription
Note: Multi-POS is not available under the Basic Subscription.
- A stable internet connection
To set a primary POS, follow the steps below:
- Log in to the Eats365 POS.
- From the Table Map screen or the order-taking screen, at the top right, tap Online (Secondary POS).
Note: If the POS that you’re trying to modify displays Online (Primary POS), then your POS is already the primary POS.
- Tap Set as Primary POS.
After tapping Set as Primary POS, the selected device becomes the Primary POS.