Menu Setup
Table of Contents
Set up and manage All You Can Eat Menu
Learn how to create, edit, delete, and change the settings of an All You Can Eat Menu in the Eats365 POS app or on the Merchant Portal.
The All You Can Eat Menu feature allows your restaurant to offer all-you-can-eat services and allows your customers to place their orders using their own devices. You can create menu tiers to distinguish between higher-priced items and lower-priced items, and restrict customers from ordering from a different menu tier.
In this article, you’ll learn about the different settings and options for an All You Can Eat Menu, as well as how to create, edit, and delete an All You Can Eat Menu.
For information on how to process All You Can Eat Menu orders, refer to Use All You Can Eat Menu mode on the Eats365 POS.
Before you start
- A BYOD license is required to be able to set up an All You Can Eat Menu. You may reach out to Eats365 or a Channel Partner to purchase a license.
- A Branded Online Store is needed to create an All You Can Eat Menu. The Branded Online Store is where the All You Can Eat Menu will appear and where customers can place their orders.
- You must set up Scan to Order settings from the Merchant Portal. For more information, refer to Configure Scan to Order settings.
Configure All You Can Eat Menu from Dine-In settings
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under Settings, tap Dine-In.
- Tap Workflow Settings.
- Under All You Can Eat Menu, configure All You Can Eat Menu to your preferred settings.
- At the top right, tap Save to confirm.
Below are the list of settings you can configure:
All You Can Eat Menu Operation Mode
When enabled, the POS switches to All You Can Eat Operation Mode. All You Can Eat Menu items will be hidden unless the set All You Can Eat Menu item is added to the order. When disabled, all items including those intended for All You Can Eat Menu only, will appear on the order-taking screen.
Enable Time Gap Between Order
When enabled, you can set the duration customers must wait before they can place another order. You can set the Time Gap Between Order to zero if you want customers to be able to order anytime.
POS Orders Affect Time Gap Calculation
When enabled, the time gap count starts from the last order on the POS. If you don’t want POS orders to trigger the time gap function, turn this setting off.
Time Gap Affects POS
By default, the Time Gap you set for your All You Can Eat Menu only affects orders placed on Scan to Order. When this setting is enabled, the Time Gap also applies to orders placed on the POS.
Dining Time Calculation
Choose how you want to calculate the start of dining time.
-
Seated Time - allows the system to count order creation time as the start of dining time.
-
Customer Ordering Time - allows the system to count the first order placed from online applications, such as Scan to Order, as the start of dining time.
Enforce Same All You Can Eat Menu Tier in Same Order
When enabled, you can choose to restrict customers from ordering All You Can Eat Menu items included in a different tier. If an item isn’t included in the currently selected tier, the POS disables that item.
Prompt to Select Menu Tier
When enabled, staff will be prompted to select a tier upon enabling Same Menu Tier on the order-taking screen.
DeleteMerchant Portal (Classic Theme)
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Dine-In.
- Click on the Workflow tab.
- Under All You Can Eat Menu, configure All You Can Eat Menu to your preferred settings.
- At the top right, click on Save to confirm.
Below are the list of settings you can configure:
All You Can Eat Menu Operation Mode
When enabled, the POS switches to All You Can Eat Operation Mode. All You Can Eat Menu items will be hidden unless the set All You Can Eat Menu Item is added to the order. When disabled, all items including those intended for All You Can Eat Menu only will appear on the order-taking screen.
Enable Time Gap Between Order
When enabled, you can set the duration that customers need to wait before they can order again. You can set the Time Gap Between Order to zero if you want the customers to be able to order anytime.
POS Orders Affect Time Gap Calculation
When enabled, the Time Gap count starts from the last order on the POS. If you don’t want POS orders to trigger the Time Gap function, turn this setting off.
Time Gap Affects POS
By default, the Time Gap you set for your All You Can Eat Menu only affects orders placed on Scan to Order. When this setting is enabled, the Time Gap also applies to orders placed on the POS.
Dining Time Calculation
Choose how you want to calculate the start of dining time.
-
Order Creation Time / Seated Time - allows you to count order creation time as the start of dining time.
-
First Order from Online Applications except POS & mPOS - allows you to count the first order placed from online applications, such as Scan to Order, as the start of dining time.
.
Merchant Portal 2.0
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Dine-In.
- Click on Workflow.
- Under All You Can Eat Menu, configure All You Can Eat Menu to your preferred settings.
- At the top right, click on Save to confirm.
Below are the list of settings you can configure:
All You Can Eat Menu Operation Mode
When enabled, the POS switches to All You Can Eat Operation Mode. All You Can Eat Menu items will be hidden unless the set All You Can Eat Menu Item is added to the order. When disabled, all items including those intended for All You Can Eat Menu only will appear on the order-taking screen.
Enable Time Gap Between Order
When enabled, you can set the duration that customers need to wait before they can order again. You can set the Time Gap Between Order to zero if you want the customers to be able to order anytime.
POS Orders Affect Time Gap Calculation
When enabled, the Time Gap count starts from the last order on the POS. If you don’t want POS orders to trigger the Time Gap function, turn this setting off.
Time Gap Affects POS
By default, the Time Gap you set for your All You Can Eat Menu only affects orders placed on Scan to Order. When this setting is enabled, the Time Gap also applies to orders placed on the POS.
Dining Time Calculation
Choose how you want to calculate the start of dining time.
-
Order Creation Time - allows you to count order creation time as the start of dining time.
-
First Online Ordering Time - allows you to count the first order placed from online applications, such as Scan to Order, as the start of dining time.
Enforce Same All You Can Eat Menu Tier in Same Order
When enabled, you can choose to restrict customers from ordering All You Can Eat Menu items included in a different tier. If an item isn’t included in the currently selected tier, the POS disables that item.
Prompt to Select Menu Tier
When enabled, staff will be prompted to select a tier upon enabling Same Menu Tier on the order-taking screen.
DeleteCreate an All You Can Eat Menu
To create an All You Can Eat Menu, follow the steps below:
Eats365 POS
- Open the Eats365 POS app.
- At the top left, tap Settings .
- Under General, tap Menu Setup, then select All You Can Eat Menu.
- At the top right, tap Add Menu.
- Enter the Menu Name and Description.
- To activate the All You Can Eat Menu, turn on Status .
Note: If the menu isn’t available yet, you can skip this step and turn on the setting later. - Select the Items that would enable All You Can Eat Menuoptions.
- Under Menu Enabling, tap +Add Combination, then tap +Add Item.
- Choose the category of the item that you want to include in the combination.
- Select the item you’d like to include in the All You Can Eat menu option.
- To add another combination, tap +Add Combination.
Tip:- The combination you create activates the All You Can Eat Menu when selected. For example, you can create an item called “All-You-Can-Eat Premium”, and then set this item as the representative item in a combination. When a customer chooses this option, the All You Can Eat Menu will be activated automatically. The items included for this All You Can Eat menu set will then appear on the order-taking screen.
- You can select multiple items to include in one combination. For example, you can add both "All-You-Can-Eat Premium” and “Unlimited Drinks” in one combination. The customer must select both items to activate the All You Can Eat Menu.
- If you can’t find the items that you want to add, you must first create the items for your All You Can Eat Menu.
- Make sure to set the price of the All You Can Eat items you include in the combination to "0" unless they are additional priced items.
- The combination you create activates the All You Can Eat Menu when selected. For example, you can create an item called “All-You-Can-Eat Premium”, and then set this item as the representative item in a combination. When a customer chooses this option, the All You Can Eat Menu will be activated automatically. The items included for this All You Can Eat menu set will then appear on the order-taking screen.
- Under Menu Enabling, tap +Add Combination, then tap +Add Item.
- If you want to add an option for customers to extend their dining time, under Time Extension, tap +Select Representing Item. You can add more Time Extension options by tapping +Select Representing Item again.
Then:-
Representing Item: Tap Choose Item, then select the category then the item.
-
Duration (min): Enter the duration that will be added to the customer’s dining time.
Note:- You must specify the dining time under Dining Time Limit to add a Time Extension.
- If you can’t find the item you set up for the Time Extension option, you must first create one.
- If multiple instances of the same extension time item are added to an order, the effect will be based on the first instance added, and subsequent additions will be invalid. For example, if you set up a grilled meat option as a time extension item and the item has been ordered multiple times, the system will use the first instance to determine the time extension to be added to the customer’s dining time.
-
Representing Item: Tap Choose Item, then select the category then the item.
- Under Availability Period Settings, set the Start Time to the date and time the All You Can Eat Menu is available. If the menu is only available for a limited time, turn on Has End Time , then set End Time to the menu’s intended expiration.
Note: If the All You Can Eat Menu you’re creating doesn’t have an expiration, keep Has End Time turned off . - Set the Dining Time Limit (mins) for the All You Can Eat Menuyou’re creating.
- If you've set a Cut-off Time for your restaurant in the Dine-in settings, you can enable Override Cut-off Time if it doesn’t apply to the All You Can Eat Menu you’re creating.
- If you want to set a different Cut-off time for the All You Can Eat Menu you’re creating, turn on Enable Cut-off Time and specify the Cut-off Time (mins).
- Enable Override Time Gap Between Order to set a different time gap duration for the All You Can Eat Menuyou’re creating. When this setting is enabled, it overrides the time gap duration you set in the Dine-in settings.
- Enable POS Orders Affect Time Gap Calculation to start the time gap count from the last order on the POS. If you don’t want POS orders to trigger the Time Gap function, turn this setting off.
- Enable Time Gap Affects POS to apply the Time Gap to orders placed on the POS.
- To set a specific Quantity Limit on the All You Can Eat Menu you're creating, turn on Override Item Quantity Limit . Then, turn on Enable Item Quantity Limit and specify the Item Quantity Limit that applies to your menu.
- At the top of the page, tap Included Categories & Items, then select all the items that are available for the All You Can Eat Menu you’re creating. To include an item, tap the checkbox next to the category that you want to include. Then, tap Expandto select items.
- At the top right, tap Save.
Merchant Portal (Classic Theme)
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
- Click on Menu.
- At the top right, click on +All You Can Eat Menu.
- To activate the All You Can Eat Menu, turn on Status .
Note: If the menu isn’t available yet, you can skip this step and turn on this setting later. - Enter the Menu Name and the Menu Description.
- Select the items that would enable All You Can Eat Menuoptions.
- Under Menu Enabling, choose the category of the item that you want to include in the combination.
- Select the item you’d like to include in the All You Can Eat menu option.
- To add another combination, click on +Add Combination.
Tip:- The combination you create enables the All You Can Eat Menu when selected. For example, you can create an item called “All-You-Can-Eat Premium”, and then set this item as the representative item in a combination. When a customer chooses this option, the All You Can Eat Menu will be activated automatically. The items included for this All You Can Eat menu set will then appear on the order-taking screen.
- You can select multiple items to include in one combination. For example, you can add both "All-You-Can-Eat Premium” and “Unlimited Drinks” in one combination. The customer must select both items to activate the All You Can Eat Menu.
- If you can’t find the Items that you want to add, you must first create the items for your All You Can Eat Menu.
- Make sure to set the price of the All You Can Eat items you include in the combination to "0" unless they are additional priced items.
- Under Menu Enabling, choose the category of the item that you want to include in the combination.
- If you want to add an option for customers to extend their dining time, under Time Extension, click on +Add Item.
Then:- Next to Representing Item, select the item that you want to set up for the Time Extension option.
- Next to Duration (min), enter the time extension that will be added to the customer’s dining time.
- To add more Time Extension options, click on +Add Item again.
Note:- You must specify the dining time under Dining Time Limit (mins) to add a Time Extension.
- If you can’t find the Item that you set up for the Time Extension option, you must first create one.
- If multiple instances of the same extension time item are added to an order, the effect will be based on the first instance added, and subsequent additions will be invalid. For example, if you set up a grilled meat option as a time extension item and the item has been ordered multiple times, the system will use the first instance to determine the time extension to be added to the customer’s dining time.
- Next to Representing Item, select the item that you want to set up for the Time Extension option.
- Under Availability, set Start to the date and time the All You Can Eat Menu is available. If the menu is only available for a limited time, set End to the menu’s intended expiration. If the All You Can Eat Menu you’re creating doesn’t have an expiration, keep End as "Never.”
- Set the Dining Time Limit (mins) for the All You Can Eat Menuyou’re creating.
- If you've set a Cut-off Time for your restaurant in the Dine-in settings, you can enable Override Cut-off Time if it doesn’t apply to the All You Can Eat Menu you’re creating.
- If you want to set a different Cut-off time for the All You Can Eat Menu you’re creating, turn on Enable Cut-off Time and specify the Cut-off Time (mins).
- Enable Override Time Gap Between Order to set a different time gap duration for the All You Can Eat Menu you’re creating. When this setting is enabled, it overrides the time gap duration you set in the Dine-in settings.
- Enable POS Orders Affect Time Gap Calculation if you want the time gap count to start from the last order on the POS. If you don’t want POS orders to trigger the time gap function, turn this setting off.
- To set a specific Quantity Limit on the All You Can Eat Menu you're creating, turn on Override Item Quantity Limit . Then, turn on Enable Item Quantity Limit and specify the Item Quantity Limit that applies to your menu.
- At the top, click on the Included Categories and Items tab. Then, select all the items that are available for the All You Can Eat Menu that you’re creating. To include an item, click on the checkbox next to the category that you want to include. Then, click on expand to select items.
- Click on the Ordering Quantity Limit tab. Select the rule that you want to apply to the All You Can Eat Menu. For more information about Ordering Quantity Limit, refer to Set up and manage Ordering Quantity Limit.
- At the top right, click on Save to confirm.
Merchant Portal 2.0
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
- At the top right, click on +All You Can Eat Menu.
- To activate the All You Can Eat Menu, turn on Active .
Note: If the menu isn’t available yet, you can skip this step and turn on this setting later. - Enter the Menu Name and the Menu Description per language. To add more languages, click on Add Language.
- Select the items that would enable All You Can Eat Menuoptions.
- Under Menu Enabling, choose the category of the item that you want to include in the combination.
- Select the item you’d like to include in the All You Can Eat menu option.
- To add another combination, click on +Add Combination.
Tip:- The combination you create enables the All You Can Eat Menu when selected. For example, you can create an item called “All-You-Can-Eat Premium”, and then set this item as the representative item in a combination. When a customer chooses this option, the All You Can Eat Menu will be activated automatically. The items included for this All You Can Eat menu set will then appear on the order-taking screen.
- You can select multiple items to include in one combination. For example, you can add both "All-You-Can-Eat Premium” and “Unlimited Drinks” in one combination. The customer must select both items to activate the All You Can Eat Menu.
- If you can’t find the Items that you want to add, you must first create the Items for your All You Can Eat Menu.
- Make sure to set the price of the All You Can Eat items you include in the combination to "0" unless they are additional priced items.
- Under Menu Enabling, choose the category of the item that you want to include in the combination.
- If you want to add an option for customers to extend their dining time, under Time Extension, click on +Add Item.
Then:- Next to Select Representing Items, select the item that you want to set up for the Time Extension option.
- Next to Duration (min), enter the time extension that will be added to the customer’s dining time.
.. - To add more Time Extension options, click on +Add Item again.
Note:- You must specify the dining time under Dining Time Limit (mins) to add a Time Extension.
- If you can’t find the Item that you want to set up for the Time Extension option, you must first create one.
- If multiple instances of the same extension time item are added to an order, the effect will be based on the first instance added, and subsequent additions will be invalid. For example, if you set up a grilled meat option as a time extension item and the item has been ordered multiple times, the system will use the first instance to determine the time extension to be added to the customer’s dining time.
- Next to Select Representing Items, select the item that you want to set up for the Time Extension option.
- Under Availability, set the date and time that the All You Can Eat Menu is available. If the menu is only available for a limited time, set the end time to the menu’s intended expiration. If the All You Can Eat Menu you’re creating doesn’t have an expiration, keep end time blank.
- Set the Dining Time Limit (mins) for the All You Can Eat Menuyou’re creating.
- If you’ve set a Cut-off Time for your restaurant in the Dine-in settings, you can enable Override Cut-off Time if it doesn’t apply to the All You Can Eat Menu you’re creating.
- If you want to set a different cut-off time for the All You Can Eat Menu you’re creating, turn on Enable Cut-off Time and specify the Cut-off Time (mins).
- Enable Override Time Gap Between Order to set a different time gap duration for the All You Can Eat Menu you’re creating. When this setting is enabled, it overrides the time gap duration you set in the Dine-in settings.
- Enable Effective from POS Order if you want the time gap count to start from the last order on the POS. If you don’t want POS orders to trigger the time gap function, turn this setting off.
- To set a specific Quantity Limit on the All You Can Eat Menu you’re creating, turn on Override Item Quantity Limit . Then, turn on Enable Item Quantity Limit and specify the Item Quantity Limit that applies to your menu.
- At the top, click on the Included Categories and Items tab. Then, select all the items that are available for the All You Can Eat Menu that you’re creating. To include an Item, click on the checkbox next to the category that you want to include. Then, click on expand to select items.
- Click on the Ordering Quantity Limit tab. Select the rule that you want to apply to the All You Can Eat Menu. For more information about Ordering Quantity Limit, refer to Set up and manage Ordering Quantity Limit.
- At the top right, click on Save to confirm.
Manage All You Can Eat Menu
Edit an All You Can Eat Menu
To modify an All You Can Eat Menu, follow the steps below:
Eats365 POS
Open the Eats365 POS app.
At the top left, tap Settings .
Under General, tap Menu Setup. Then, tap All You Can Eat Menu,
Select the menu that you want to modify.
Update the All You Can Eat Menu.
You may refer to the Create an All You Can Eat Menu section for more information.
DeleteMerchant Portal (Classic Theme)
Log in to the Merchant Portal.
On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
Next to the All You Can Eat Menu that you’d like to modify, click on Edit .
Update the All You Can Eat Menu.
You may refer to the Create an All You Can Eat Menu section for more information.
DeleteMerchant Portal 2.0
- Log in to the Merchant Portal.
- On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
- Click on Menu.
- Next to the All You Can Eat Menu that you want to edit, click on Edit .
- Update the All You Can Eat Menu.
- At the top right, click on Save to confirm.
You may refer to the Create an All You Can Eat Menu section for more information.
Delete an All You Can Eat Menu
To remove an All You Can Eat Menu, follow the steps below:
Eats365 POS
- Open the Eats365 POS app.
- At the top left, tap Settings .
- Under General, tap Menu Setup, then tap All You Can Eat Menu.
- Select the menu that you want to delete.
- At the top right, tap Delete. A prompt appears to confirm if you want to delete the All You Can Eat Menu.
- Tap Confirm to delete.
Merchant Portal (Classic Theme)
Log in to the Merchant Portal.
On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
Next to the All You Can Eat Menu that you’d like to delete, click on Delete. A prompt appears to confirm if you want to delete the All You Can Eat Menu.
Click on Confirm to delete.
Merchant Portal 2.0
- Log in to the Merchant Portal.
On the left panel, click on Menu Setup. Then, click on All You Can Eat Menu.
Click on Menu.
Next to the All You Can Eat Menu that you’d like to delete, click on Delete. A prompt appears to confirm if you want to delete the All You Can Eat Menu.
Click on Confirm to delete.