Add a Prefix

Examples of commonly used Prefixes:

• More
• Less
• No
• Add

To add a Prefix, follow the steps below:

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Menu Setup, and then select Special Request Quick Keys.
4. Tap Add Prefix.
5. Next to Prefix Name, enter the Prefix that you’d like to appear on the POS.
   Tip: When a Prefix is combined with a Key, there won’t be any spaces in between the two keywords. If you want to have a space in between the two words, add a space after your Prefix.

   Sample receipt without spaces	Sample receipt with spaces

6. Choose the Category where you’d like the Prefix to appear. Tap each Category or select All Categories . If you’d like the Prefix to also apply to custom items, you can also turn on Apply to custom items .
7. At the top right, tap Save to confirm.

Add a Key

To add a Key, follow the steps below:

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Menu Setup, and then select Special Request Quick Keys.
4. Tap Add Key.
5. Next to Key Name, enter the Key that you’d like to appear on the POS.
6. Choose the Category where you’d like the Key to appear. Tap each Category or select All Categories . If you’d like the Key to also apply to custom items, turn on Apply to custom items .
7. At the top right, tap Save to confirm.

Add a Prefix

Examples of commonly used Prefixes:

• More
• Less
• No
• Add

To add a Prefix, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. At the top right, click +Prefix.
4. Next to Prefix, enter the Prefix that you’d like to appear on the POS.
   Tip: When a Prefix is combined with a Key, there won’t be any spaces in between the two keywords. If you want to have a space in between the two words, add a space after your Prefix.

   Sample receipt without spaces	Sample receipt with spaces

5. Choose the Category where you’d like the Prefix to appear. Click on each Category or select Included All . If you’d like the Prefix to also apply to custom items, you can also turn on Apply to Custom Items .
6. At the top right, click on Add to confirm.

Add a Key

To add a Key, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. At the top right, click on +Key.
4. Next to Key, enter the Key that you’d like to appear on the POS.
5. Choose the Category where you’d like the Key to appear. Click on each Category or select Included All . If you’d like the Key to also apply to custom items, you can also turn on Apply to Custom Items .
6. At the top right, click on Add to confirm.

Add a Prefix

Examples of commonly used Prefixes:

• More
• Less
• No
• Add

To add a Prefix, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. At the top right, click +Prefix.
4. Next to Prefix, enter the Prefix that you’d like to appear on the POS.
   Tip: When a Prefix is combined with a Key, there won’t be any spaces in between the two keywords. If you want to have a space in between the two words, add a space after your Prefix.

   Sample receipt without spaces	Sample receipt with spaces

5. Choose the Category where you’d like the Prefix to appear. Allow each Category or select Allow All . If you’d like the Prefix to also apply to custom items, turn on Apply to Custom Items .
6. At the top right, click on Add to confirm.

Add a Key

To add a Key, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. At the top right, click on +Key.
4. Next to Key, enter the Key that you’d like to appear on the POS.
5. Choose the Category where you’d like the Key to appear. Allow each Category or select Allow All . If you’d like the Key to also apply to custom items, turn on Apply to Custom Items .
6. At the top right, click on Add to confirm.

Edit Special Request Quick Keys

If you have Special Request Quick Keys already set up, and you want to make changes to your quick keys, follow the steps below:

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Menu Setup, and then select Special Request Quick Keys.
4. Tap the Prefix or the Key that you want to edit. You can also tap the three dots, and then tap Edit .
5. Update the Prefix or the Key to your preferred settings.
6. At the top right, tap Update to confirm.

Delete Special Request Quick Keys

If you want to delete your Special Request Quick Keys, follow the steps below:

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Menu Setup, and then select Special Request Quick Keys.
4. There are two ways to delete your quick keys:
   • Tap the Prefix or the Key that you want to delete. Then, at the top right, tap Delete. A prompt appears to confirm if you want to delete the Prefix or Key.
   • Next to the Prefix or the Key that you want to delete, tap the three dotsthen tap Remove. A prompt appears to confirm if you want to delete the Prefix or Key.
5. Tap Delete to confirm.

Reorder Special Request Quick Keys

If you want your quick keys to appear in a specific order on the Eats365 POS, follow the steps below:

1. Log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Menu Setup, and then select Special Request Quick Keys.
4. At the top right, tap Edit.
5. Next to the Special Request Quick Key that you want to move, tap and hold Reorder . Then, drag the Special Request Quick Key in the order that you want it to appear in the POS.
6. At the top right, tap Done to confirm.

Edit Special Request Quick Keys

If you have Special Request Quick Keys already set up, and you want to make changes to your quick keys, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. Next to the Prefix or the Key that you want to edit, click on Edit .
4. Update the Prefix or the Key to your preferred settings.
5. At the top right, click on Save to confirm.

Delete Special Request Quick Keys

If you want to delete your Special Request Quick Keys, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. Next to the Prefix or the Key that you want to delete, click on Delete. Then, click on Confirm.

Reorder Special Request Quick Keys

If you want your quick keys to appear in a specific order on the Eats365 POS, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. Click and hold on the Prefix or Key that you want to move. Then, drag the Prefix or Key in the order that you want it to appear.

Edit Special Request Quick Keys

If you have Special Request Quick Keys already set up, and you want to make changes to your quick keys, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. Next to the Prefix or the Key that you want to edit, click on Edit.
4. Update the Prefix or the Key to your preferred settings.
5. At the top right, click on Save to confirm.

Delete Special Request Quick Keys

If you want to delete your Special Request Quick Keys, follow the steps below:

1. Log in to the Merchant Portal.
2. On the left panel, click on Menu Setup, then select Special Request Quick Keys.
3. Next to the Prefix or the Key that you want to delete, click on Delete. Then, click on Confirm.

Reorder Special Request Quick Keys