Menu Setup

Table of Contents

Set up and manage a Single Item

Learn how to create and manage Single Items on the Eats365 POS or on the Merchant Portal.

Single Items refer to the items that you offer on your menu. When creating combo options, Single Items would serve as the base to create your Combo Item.

In this article, you’ll learn how to create and manage Single Items.

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Important: Before you add items to your menu, make sure you’ve already set up the following settings first. Otherwise, you won’t be able to configure these settings on the Items page.

Add a Single Item

To add a Single Item to your menu, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under General, tap Menu Setup, then select Item.
At the top right, tap Add Item.
Select Single Item as the Item Type.
Select the item language.
Note: You must enter a default name for the Single Item. The name becomes available in the language the POS app is using. For multi-language menus, after selecting a default language, tap the language drop-down list and select your preferred language. Then, enter the alternate name in that language.
Enter the Single Item’s information and configure your preferred settings.
At the top right, tap Save to confirm.

You can add the Single Item’s information or change these settings on the POS:

General

Upload image

Upload an image of the item.

Language

Set the language for the menu item.

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Tip: For multi-language menus, add an Item Name and Description for the default language, then choose another language that you support and add the Item’s Name and Description for the additional selected language.

Type

Select if you want the item to be a Single Item or a Combo Item.

Name

Enter the item name.

Description (Optional)

Add a description of the item.

Simplified Name

This setting allows you to create a simplified name for the item. Simplified names are used when printing kitchen tickets.

Product Type

Select the Product Type to which the item belongs.

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Note: If you haven’t created a Product Type, this setting only shows Product Type presets.

Sub Product Type

Select the Sub Product Type to which the Item belongs.

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Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.

Tax Group

This setting allows you to add a Tax Group to the item.

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Note: If you haven’t created a Tax Group, this setting appears as N/A.

Course

Select the Course to which the item belongs.

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Note: When the Course setting is set to System Default, the item appears under the Instant course. You can change the default course from System Preferences. For more information, refer to Set up and manage Courses.

Product Code (SKU)

Set a specific Product Code to the Item. The Product Code is generally used for system integrations such as for ERP and Inventory System integrations. System reports can also group items from different restaurant branches with the same Product Code as the same item for consolidated analysis.

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Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.

Item Code

Set a specific Item Code to the item. The Item Code can be used to add the item to an order.

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Note: The Item Code should be unique and shouldn’t have any duplicates.

Item Barcode

Add the item’s barcode. When an item has a Global Trade Item Number (GTIN) item barcode on its packaging, input the value of that barcode here.

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Note: Item Barcodes should be unique and shouldn’t have any duplicates.

Reporting ID

Set a specific reporting ID to the item. This allows the system to group items with same reporting ID as the same item for consolidated analysis.

Excluded from Discount

When turned on, you won’t be able to apply any discount to the item.

Waive Service Charge

When turned on, service charge won't apply to the item by default.

All You Can Eat Menu Item

When turned on, the item only appears in All You Can Eat Mode.

Non Sales Item

When enabled, the selected Item will be included in the Non Sales Summary report.

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Note: Service Charge is automatically waived for a Non Sales Item.

Available Date

Select the Start and End date for the availability of the item.

Dining Type

Select if the item is a Dine-in & Takeout item, or a Catering item.

Available for

Select if you want the item to be available for Dine-in, Takeout, or both.

Next Operation Period Pre-Order

When turned on, the item will be available for next operation period pre-order.

Pricing Method

Choose how you want the item to be priced. You can choose from the following pricing methods:

Fixed Price - Set a fixed price to the item.
Priced in Shop - When enabled, a staff member enters the item price manually.
Priced by embedded barcode (weight) - Set the price based on the item weight. The price is calculated as Unit Price multiplied by Weight.
Priced by embedded barcode (price) - Set the price based on the item amount. The price is calculated as Item Amount divided by Unit Price.

List Price

Set how much you want to sell the Item. You can set different prices for Dine-In and Takeout.

Tier Prices

Tier Pricing Rules allow you to define different pricing rules for your menu items based on the time or day.

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Tip: If another item already has Tier Prices set up, you can import the Tier Price from the existing item. To do this, tap Import from another Item, then select the item with the Tier Price that you want to import.

Include in Combo Items

Select the combo option where you want the item to be included.

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Note: You must import the category where the item belongs to a combo option first to add or remove this item. For more information, refer to Set up and manage a Combo Item.

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Additional Details

Cost

Add the cost of the item’s raw materials.

Inventory Tracking

When turned on, you can limit the number of items sold. The item appears as Sold Out in the POS when the quantity of the item reaches zero.

Print to Kitchen

Select Yes to print the item on the printer located in the Kitchen Station you set.

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Note: If you haven’t created a Kitchen Station, you won’t be able to enable this in the Item settings. The setting is grayed out and set to No.

Kitchen Station

Select which Kitchen Station you want the item to go to. This setting determines which kitchen printer the item gets printed on.

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Note: If you haven’t created a Kitchen Station, you won’t be able to enable this in the Item settings. The setting is grayed out and set to N/A.

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Roles and Permissions

Category’s Permission

This setting shows you the permissions set on the Category to which you’ve assigned the item.

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Tip: You can copy the same permissions you set in the Category to the Single Item. To do this, tap Import Permission to Item.

Access Permission

Turn on or off access from applications.

Website Permission

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Note: You must allow Access Permission to Website to show Website Permission.

Turn on or off Dine-In, Pickup, and Delivery access from the website.

Role Access Permission

Turn on or off access for different staff roles.

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Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.

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Modifier

To add modifiers to the item, refer to Set up and manage Modifiers.

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Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
At the top right, click on +Single Item.
Select the Item language.
Note: You must enter a default name for the Single Item. The name becomes available in the language the POS app is using. For multi-language menus, after selecting a default language, click on the language drop-down list and select your preferred language. Then, enter the alternate name in that language.
Enter the Single Item’s information and configure your preferred settings.
At the top right, click on Save to confirm.

You can add the Single Item’s information or change these settings on the Merchant Portal: