Menu Setup
Table of Contents
Set up and manage Catering Items
Learn how to create and manage Catering Items on the Eats365 POS or on the Merchant Portal.
Catering allows you to create a separate set of menu Items for customers that require large quantities of orders to meet various functions or large social gatherings. This feature functions similarly to Takeout settings, but you can create separate rules for delivery fees, minimum charges, and more.
Note: This article discusses how to create and manage Catering Items. For more information on how to create Dine-In or Takeout Items, refer to Set up and manage a Single Item and Set up and manage Combo Items.
Before you start
- Make sure you’ve already set up the following settings first. Otherwise, you won’t be able to configure these settings on the Items page.
- Allow Role Permission for Catering under Roles and Permissions.
- Enable Catering under Catering Settings.
- A Catering Service license is required to use the Catering feature.
Create a Catering Item
Add a Single Item
To add a single Catering Item to your menu, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Tap Menu Setup, then tap Item.
- Select Catering.
- At the top right, tap Add Item. Then, tap Single Item.
- Select the Item language.
Note: You must enter a default name for the Single Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, tap the language drop-down list and select your preferred language. Then, enter the alternate name in that language. - Under Availability and Price, tap the drop-down arrow for Dining Type, then select Catering.
- Enter your Single Item’s information and configure your preferred settings.
- At the top right, tap Save to confirm.
You can add your Single Item’s information or change these settings on the POS:
General
Upload image
Upload an image of your Item.
Language
Set the language for the menu Item.
Tip: For multi-language menus, add an Item Name and Description for your default language, then choose another language you support and add the Item’s Name and Description for the additional selected language.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Description (Optional)
Add a description of your Item.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing on Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven't create a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: Item Barcodes should be unique and shouldn’t have any duplicates.
Reporting ID
Set a specific Reporting ID to your Item.
Excluded from Discount
When turned on, you won’t be able to apply any discount to this Item.
Waive Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Dining Type
Select if the Item is a Dine-In & Takeout Item, or a Catering Item.
Available for
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Delivery.
Tier Prices
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, tap Import from another Item, then select the Item with the Tier Prices that you want to import.
Include in Combo Items
Turn this setting on to make the Item available to select when creating Combo options.
DeleteAdditional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
DeleteRoles and Permissions
Category’s Permission
This setting shows you the permissions set on the Category to which you’ve assigned your Item.
Tip: You can copy the same permissions you set in the Category to your Single Item. To do this, tap Import Permission to Item.
Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Website Permission
Note: You must allow Access Permission to Website 
to show Website Access Permission.
Turn on or off access from the Website.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Modifier
To add Modifiers to your item, refer to the article on how to Set up and manage Modifiers.
DeleteMerchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- At the top right, click on +Single Item.
- Select the Item language.
Note: You must enter a default name for the Single Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, click on the language drop-down list and select your preferred language. Then, enter the alternate name in that language. - Enter your Single Item’s information and configure your preferred settings.
- At the top right, click on Save to confirm.
You can add your Single Item’s information or change these settings on the Merchant Portal:
General
Item image
Upload an image of your Item.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Description (Optional)
Add a description of your Item.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven’t created a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: Item Barcodes should be unique and shouldn’t have any duplicates.
Item code (Reporting)
Set a specific Reporting ID to your Item.
Exclude from Discount
When turned on, you won’t be able to apply any discount to this Item.
Exempt Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Available for
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Delivery.
Tier Prices
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, click on Import from another Item, then select the Item with the Tier Prices that you want to import.
Include in Combo Items
Turn this setting on to make the Item available to select when creating Combo options.
DeleteAdditional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
Tag
Add a Menu Tag to your Item to label menu Items and highlight specific attributes.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Website Permission
Note: You must allow Access Permission to Website 
to show Website Access Permission.
Application Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Modifier
To add Modifiers to your item, refer to the article on how to Set up and manage Modifiers.
DeleteMerchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- At the top right, click on +Single Item.
- Enter your preferred Item Name. You can set a different name per language.
- Enter your Single Item’s information and configure your preferred settings.
- At the top right, click on Save to confirm.
You can add your Single Item’s information or change these settings on the Merchant Portal:
General
Item image
Upload an image of your Item.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Name
Enter your preferred Item Name. You can set a different name per language.
Description (Optional)
Enter the Item description. You can set a different description per language.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing on Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven’t created a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: The Item Barcode should be unique and shouldn’t have any duplicates.
Item Code (Reporting)
Set a specific Reporting ID to your Item.
Exclude from Discount
When turned on, you won’t be able to apply any discount to this Item.
Exempt Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Available For
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Takeout.
Tier Pricing
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, click on Import from Another Item, then select the Item with the Tier Prices that you want to import.
Include in Combo Items
Turn this setting on to make the Item available to select when creating Combo options.
DeleteAdditional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
Tag
Add a Menu Tag to your Item to label menu Items and highlight specific attributes.
Application Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Online Ordering Permissions
Note: You must allow Application Access Permission to Online Ordering - Web App 
to show Online Ordering Permissions.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Modifier
To add Modifiers to your item, refer to the article on how to Set up and manage Modifiers.
DeleteAdd a Combo Item
To add a Catering Combo Item to your menu, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Tap Menu Setup, then tap Item.
- Select Catering.
- At the top right, tap Add Item. Then, tap Combo Item.
- Select the Item language.
Note: You must enter a default name for the Combo Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, click on the language drop-down list and select your preferred language. Then, enter the alternate name in that language. - Enter your Combo Item’s information and configure your preferred settings.
- At the top right, tap Save to confirm.
You can add your Single Item’s information or change these settings on the POS:
General
Item image
Upload an image of your Item.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Description (Optional)
Add a description of your Item.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven’t created a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: Item Barcodes should be unique and shouldn’t have any duplicates.
Item code (Reporting)
Set a specific Reporting ID to your Item.
Exclude from Discount
When turned on, you won’t be able to apply any discount to this Item.
Waive Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Dining Type
Select if the Item is a Dine-In & Takeout Item, or a Catering Item.
Available for
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Delivery.
Tier Prices
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, click on Import from another Item, then select the Item with the Tier Prices that you want to import.
Additional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
Tag
Add a Menu Tag to your Item to label menu Items and highlight specific attributes.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Website Permission
Note: You must allow Access Permission to Website to show Website Access Permission.
Application Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Combo Options
To create options for a Combo Item, click Add Combo Option.
Enter the Combo Option details:
Combo Option Name
Defines the name of the Combo Option.
Mandatory
When enabled, this sets the minimum and the maximum number of options that can be selected for the Combo Option.
Separate Kitchen Ticket
Turn this setting on if you want to print the Combo Option in a separate kitchen ticket.
Default Item
Determines the default item in the Combo Option. You can also choose N/A if you don’t have a preferred default.
Import a Category
To quickly add one or more categories in this Combo Item, choose Import a Category.
Import a Single Item
To quickly add Single Items individually, choose Import a Single Item.
Import from another Item
To quickly add Combo options from an existing Combo, choose Import from another item.
DeleteMerchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- At the top right, click on +Combo Item.
- Select the Item language.
Note: You must enter a default name for the Combo Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, click on the language drop-down list and select your preferred language. Then, enter the alternate name in that language. - Enter your Combo Item’s information and configure your preferred settings.
- At the top right, click on Save to confirm.
You can add your Single Item’s information or change these settings on the Merchant Portal:
General
Item image
Upload an image of your Item.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Description (Optional)
Add a description of your Item.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven’t created a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: Item Barcodes should be unique and shouldn’t have any duplicates.
Item code (Reporting)
Set a specific Reporting ID to your Item.
Exclude from Discount
When turned on, you won’t be able to apply any discount to this Item.
Exempt Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Available for
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Delivery.
Tier Prices
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, click on Import from another Item, then select the Item with the Tier Prices that you want to import.
Additional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
Tag
Add a Menu Tag to your Item to label menu Items and highlight specific attributes.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Website Permission
Note: You must allow Access Permission to Website to show Website Access Permission.
Application Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Combo Options
To create options for a Combo Item, click Add Combo Option.
Enter the Combo Option details:
Combo Option Name
Defines the name of the Combo Option.
Mandatory
When enabled, this sets the minimum and the maximum number of options that can be selected for the Combo Option.
Separate Kitchen Ticket
Turn this setting on if you want to print the Combo Option in a separate kitchen ticket.
Default Item
Determines the default item in the Combo Option. You can also choose N/A if you don’t have a preferred default.
Import a Category
To quickly add one or more categories in this Combo Item, choose Import a Category.
Import a Single Item
To quickly add Single Items individually, choose Import a Single Item.
Import from another Item
To quickly add Combo options from an existing Combo, choose Import from another item.
DeleteMerchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- At the top right, click on +Combo Item.
- Enter your preferred Item Name. You can set a different name per language.
- Enter your Combo Item’s information and configure your preferred settings.
- At the top right, click on Save to confirm.
You can add your Combo Item’s information or change these settings on the Merchant Portal:
General
Item image
Upload an image of your Item.
Type
Select if you want your Item to be a Single Item or a Combo Item.
Description (Optional)
Add a description of your Item.
Simplified Name
This setting allows you to create a simplified name for your Item. Simplified names are used when printing Kitchen Tickets.
Product Type
Select the Product Type to which your Item belongs.
Note: If you haven’t created a Product Type, this setting only shows Product Type presets.
Sub Product Type
Select the Sub Product Type to which your Item belongs.
Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.
Tax Group
This setting allows you to add a Tax Group to your Item.
Note: If you haven’t created a Tax Group, this setting appears as N/A.
Category
Select the Category to which your Item belongs.
Important: You must create a Category before creating your Item. Otherwise, you won’t be able to complete the setup.
Product Code (SKU)
Set a specific Product Code to your Item.
Note: The Product Code should be a unique 5-digit number and shouldn’t have any duplicates.
Item Code
Set a specific Item Code to your item.
Note: The Item Code should be unique and shouldn’t have any duplicates.
Item Barcode
Add your Item’s barcode.
Note: Item Barcodes should be unique and shouldn’t have any duplicates.
Item code (Reporting)
Set a specific Reporting ID to your Item.
Exclude from Discount
When turned on, you won’t be able to apply any discount to this Item.
Exempt Service Charge
When turned on, service charge will not apply to this item by default.
Available Date
Select the Start and End date for the availability of your Item.
Available for
Select if you want your Item to be available for Catering - Pickup, Catering - Delivery, or both.
List Price
Set how much you want to sell your Item. You can set different prices for Catering - Pickup and Catering - Delivery.
Tier Prices
Tier Pricing Rules allow you to define different pricing rules for your Menu Items based on the time or day.
Tip: If another Item already has Tier Prices set up, you can import the Tier Price from the existing Item. To do this, click on Import from another Item, then select the Item with the Tier Prices that you want to import.
Additional Details
Cost
Add the cost of your Item’s raw materials.
Recommended
When turned on, your Item appears larger on the Eats365 Photo Menu.
Tag
Add a Menu Tag to your Item to label menu Items and highlight specific attributes.
Role Access Permission
Turn on or off access for different staff roles.
Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.
Online Ordering Permissions
Note: You must allow Application Access Permission to Online Ordering - Web App to show Online Ordering Permissions.
Application Access Permission
Turn on or off access from applications.
Tip: You can enable or disable access to all applications simultaneously. However, it’s recommended that you enable or disable access to each application individually.
Combo Options
To create options for a Combo Item, click Add Combo Option.
Enter the Combo Option details:
Combo Option Name
Defines the name of the Combo Option.
Mandatory
When enabled, this sets the minimum and the maximum number of options that can be selected for the Combo Option.
Separate Kitchen Ticket
Turn this setting on if you want to print the Combo Option in a separate kitchen ticket.
Default Item
Determines the default item in the Combo Option. You can also choose N/A if you don’t have a preferred default.
Import a Category
To quickly add one or more categories in this Combo Item, choose Import a Category.
Import a Single Item
To quickly add Single Items individually, choose Import a Single Item.
Import from another Item
To quickly add Combo options from an existing Combo, choose Import from another item.
DeleteManage Catering Items
Edit an Item
To edit an Item, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Tap Menu Setup, then tap Item.
- Select Catering.
- Tap the item that you want to edit.
- Update your Item’s details.
- At the top right, tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- Select the item that you want to edit. Then, click on Edit
. - Update your Item.
- At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- On the Item that you want to edit, click on Edit
. - Update your item.
- At the top right, click on Save to confirm.
Delete an Item
To delete an Item, follow the steps below:
Important: If you are deleting a Single Item that’s linked to a Combo option, you must delete the Combo option first before you can delete your Single Item.
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Tap Menu Setup, then tap Item.
- Select Catering.
- Tap the three dots
for the Item you want to remove. Then, tap Remove 
. - Tap Delete to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- Select the item that you want to delete. Then, click on Delete . A prompt appears to confirm if you want to delete the Item.
- Click on Confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- On the Item that you want to delete, click on Delete
. - Click on Confirm to delete.
Delete multiple Items
If you want to delete multiple Items simultaneously, follow the steps below:
Note: Deleting multiple Items is only supported on the Merchant Portal.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- Next to the Items that you want to delete, click on the check box
. - At the top of the Items, click on Delete. A prompt appears to confirm if you want to delete the Item.
- Click on Confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- Next to the Items that you want to delete, click on the check box .
- At the top of the Items, click on Bulk Action and choose Delete.
- Click on Confirm to delete the Items.
Create a copy of an Item
Why you need to create a copy of an Item
- To move your Item to a different category. You won’t be able to do so unless you create a copy of your Item. Once an Item has been saved under a category, you won’t be able to change it from the Item page.
- To customize your Item before adding it to a Combo option.
To create a copy of your Item, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Tap Menu Setup, then tap Item.
- Select Catering.
- Tap the three dots for the Item you want to make a copy of. Then, tap Copy to a new Item
. - Tap Delete to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- Select the Item that you want to edit. Then, click on Copy.
- Make your changes, if you have any.
Note: Make sure to update your Item’s Product Code and Item Code. An Item’s Product Code and Item Code should be unique and should not have any duplicates. - At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- On the Item that you want to copy, click on Copy
. - Make your changes, if you have any.
Note: Make sure to update your Item’s Product Code and Item Code. An Item’s Product Code and Item Code should be unique and should not have any duplicates. - At the top right, click on Save to confirm.
Create a copy of multiple Items
When you create a copy of multiple Items, you can change multiple settings on different Items simultaneously. These settings include Item Category, Availability, and Roles and Permissions.
Note: Product Code, Item Code, and Item Barcode won’t be copied when you create a copy of multiple Items. You need to update each one manually on their individual settings.
To create a copy of multiple Items, follow the steps below:
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- Click on Menu Setup, then Item.
- Select Catering.
- Next to the Items that you want to copy, click on the check box .
- At the top of the Items, click on Copy.
- Make your changes, if you have any.
- At the top right, click on Copy to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- Click on Menu Setup, then select Item.
- Click on Catering tab.
- Next to the Items that you want to copy, click on the check box .
- At the top of the Items, click on Bulk Action and choose Copy.
- Choose the settings you’d like to retain.
- At the top right, click on Copy.