Catering settings
Table of Contents
Set up Catering settings
Learn how to configure your restaurant’s Catering workflow and settings on the Eats365 POS app or on the Merchant Portal.
The Catering feature allows you to create menu items that are available for large-quantity orders. You can also customize the workflow to fit your restaurant's specific needs.
In this article, you’ll learn how to manage Catering settings, which cover General, Workflow, and Online Ordering.
Important:
- You must allow role permission for Catering under Roles and Permissions to enable this feature on the Eats365 POS.
- A Catering Service license is required to use the Catering feature. Contact us for more information on how to acquire a Catering Service license.
Enable Catering
To enable Catering, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under Settings, tap Catering. Then turn on Enable Catering
. - At the top right, tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
To enable Catering, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, select Catering.
- Under General tab, turn on Enable Catering
.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
To enable Catering, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings.
- Click on Catering. Then, select General.
- Turn on Enable Catering
.
Set up or manage Catering settings
To set up or manage your Catering settings, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Set up your preferred Catering settings.
- At the top right, tap Save to confirm.
Below is the list of settings that you can set up and manage on the POS:
General
Enable Catering
When enabled, the Catering feature becomes available for your restaurant. Customers will be able to place orders meant for large gatherings and social functions.
Service Boundary
Set a limit on the allowed delivery distance.
Takeout Charge
Enable Delivery Fee
When enabled, the POS automatically calculates the delivery charge based on the order amount.
Standard Delivery Fee
Set a standard amount that will be applied as the delivery fee regardless of the order amount or distance.
Conditional Delivery Fee
Allows you to set the Delivery Fee based on different conditions such as the distance from the restaurant or the order total.
Tip: If you set a conditional delivery fee, you can configure the setting to set a different delivery fee depending on the condition. For example, you can set a No delivery fee rule for orders that exceed a certain amount.
Workflow Settings
Return Home
Return Home after Payment Processing
When enabled, the POS automatically returns to the default home screen after payment. If you turn the setting off, the POS stays at the payment screen so you can perform other actions, like making a tip and printing a receipt.
Order Payment
Require Payment when Placing Order
When enabled, all orders automatically require payment. This setting disables the Confirm button on the POS.
Order
Force Enter Party Size
When enabled, you are required to enter a party size in the POS before taking an order.
Delivery Order Display on Pickup Display
When enabled, delivery orders will be displayed on the Pickup Display.
Auto Add Item
Auto Add Item when Open Check
Note: This setting is only available when Force Enter Party Size is turned on.
Auto Add Item automatically adds an Item to every open check. For example, if you are at a bar, you might want to automatically add peanuts to every order.
Pickup Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for pickup orders.
Minimum Days in Advance
Set the minimum number of days that customers can place their Catering orders in advance for pickup orders.
Interval on Selection (mins)
Set the pickup interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
Delivery Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for delivery orders.
Minimum Days in Advance
Set the minimum days that customers can place their Catering orders in advance for delivery orders.
Interval on Selection (mins)
Set the delivery interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
DeleteOnline Ordering
Pickup Order Setting
Allow Pickup Order
Allows users to place Pickup orders from the Eats365 User App or the restaurant’s website.
Allow Cash on Pickup
When enabled, customers can choose to pay for their orders upon pickup.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Minimum Charge
Allows you to override the Minimum Charge set in Workflow settings.
Override Workflow Settings
Allows you to override Pickup Order settings from the Workflow settings.
Delivery Order Setting
Allow Delivery Order
Allows users to place Delivery orders from the Eats365 User App or the restaurant’s website.
Allow Cash on Delivery
When enabled, customers can choose to pay for their orders upon delivery.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Minimum Charge
Allows you to override the Minimum Charge set in Workflow settings.
Override Workflow Settings
Allows you to override Delivery Order settings from the Workflow settings.
DeleteMerchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, select Catering.
- Set up your preferred Catering settings.
- At the top right, click on Save to confirm.
Below is the list of settings that you can set up and manage on the Merchant Portal:
General
Enable Catering
When enabled, the Catering feature becomes available for your restaurant. Customers will be able to place orders meant for large gatherings and social functions.
Service Boundary
Set a limit on the allowed delivery distance.
Enable Delivery Charge
When enabled, the POS automatically calculates the delivery charge based on the order amount.
You can set a standard delivery fee or set a delivery fee for different order amounts and distances.
Tip: If you set a conditional delivery fee, you can configure the setting to set a different delivery fee depending on the condition. For example, you can set a No delivery fee rule for orders that exceed a certain amount.
Workflow
Return Home
Return Home after Payment Processing
When enabled, the POS automatically returns to the the default home screen after payment. If you turn the setting off, the POS stays at the payment screen so you can perform other actions, like making a tip and printing a receipt.
Order Payment
Require Payment when Placing Order
When enabled, all orders automatically require payment. This setting disables the Confirm button on the POS.
Order
Force Enter Party Size
When enabled, you are required to enter a party size in the POS before taking an order.
Delivery Order Display on Pickup Display
When enabled, delivery orders will be displayed on the Pickup Display.
Auto Add Item
Auto Add Item when Open Check
Note: This setting is only available when Force Enter Party Size is turned on.
Auto Add Item automatically adds an Item to every open check. For example, if you are at a bar, you might want to automatically add peanuts to every order.
Pickup Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for pickup orders.
Minimum Days in Advance
Set the minimum number of days that customers can place their Catering orders in advance for pickup orders.
Interval on Selection (mins)
Set the pickup interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
Delivery Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for delivery orders.
Minimum Days in Advance
Set the minimum days that customers can place their Catering orders in advance for delivery orders.
Interval on Selection (mins)
Set the delivery interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
DeleteUser App
User App Pickup Order
Allow User App to Place Pickup Order
Allows users to place Pickup orders from the Eats365 User App.
Minimum Charge Override
Allows you to override the Minimum Charge set in Workflow settings.
Allow Cash on Pickup
When enabled, customers can choose to pay for their orders upon pickup.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Workflow Settings
Allows you to override Pickup Order settings from the Workflow settings.
User App Delivery Order
Allow User App to Place Delivery Order
Allows users to place Delivery orders from the Eats365 User App or the restaurant’s website.
Minimum Charge Override
Allows you to override the Minimum Charge set in Workflow settings.
Allow Cash on Delivery
When enabled, customers can choose to pay for their orders upon delivery.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Workflow Settings
Allows you to override Delivery Order settings from the Workflow settings.
DeleteMerchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings.
- Click on Catering. Then, select a Catering setting.
Note: A drop-down list shows the three main settings you can configure which include General, Workflow, and Online Ordering. - Set up your preferred Catering settings.
- At the top right, click on Save to confirm.
Below is the list of settings that you can set up and manage on the Merchant Portal:
General
Enable Catering
When enabled, the Catering feature becomes available for your restaurant. Customers will be able to place orders meant for large gatherings and social functions.
Service Boundary
Set a limit on the allowed delivery distance.
Enable Delivery Charge
When enabled, the POS automatically calculates the delivery charge based on the order amount.
You can set a standard delivery fee or set a delivery fee for different order amounts and distances.
Tip: If you set a conditional delivery fee, you can configure the setting to set a different delivery fee depending on the condition. For example, you can set a No delivery fee rule for orders that exceed a certain amount.
Workflow
Return Home
Return Home after Payment Processing
When enabled, the POS automatically returns to the the default home screen after payment. If you turn the setting off, the POS stays at the payment screen so you can perform other actions, like making a tip and printing a receipt.
Order Payment
Require Payment when Placing Order
When enabled, all orders automatically require payment. This setting disables the Confirm button on the POS.
Others
Prompt for Party Size Input
When enabled, you are required to enter a party size in the POS before taking an order.
Display Delivery Order on Pickup Display
When enabled, delivery orders will be displayed on the Pickup Display.
Auto Add Item
Auto Add Items when Open Check
Note: This setting is only available when Prompt for Party Size Input is turned on.
Auto Add Item automatically adds an Item to every open check. For example, if you are at a bar, you might want to automatically add peanuts to every order.
Catering Pickup Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for pickup orders.
Minimum Days in Advance
Set the minimum number of days that customers can place their Catering orders in advance for pickup orders.
Interval on Selection (mins)
Set the pickup interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
Catering Delivery Order Setting
Minimum Charge
Set the Minimum Charge that will be added to the customer’s total payment for delivery orders.
Minimum Days in Advance
Set the minimum days that customers can place their Catering orders in advance for delivery orders.
Interval on Selection (mins)
Set the delivery interval displayed on the POS and Online Orders. For example, an interval set to 30 minutes will display the pickup options as 1:00, 1:30, 2:00, and so on.
Earliest Order Time
Set the earliest time that customers can place their order.
Last Order Time
Set the latest time that customers can place their order for the particular business day.
Cut-Off Time
Set the cut-off time when the restaurant can no longer process orders for that particular business day. Orders made past the cut-off time can still be accepted, but the order won’t be processed until the next business day.
DeleteOnline Ordering
Online Pickup Order
Allow Pickup Order
Allows users to place Pickup orders from the Eats365 User App or the restaurant’s website.
Override Minimum Charge
Allows you to override the Minimum Charge set in Workflow settings.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Workflow Settings
Allows you to override Pickup Order settings from the Workflow settings.
Allow Payment on Pickup
When enabled, customers can choose to pay for their orders upon pickup.
Online Delivery Order
Allow Delivery Order
Allows users to place Delivery orders from the Eats365 User App or the restaurant’s website.
Override Minimum Charge
Allows you to override the Minimum Charge set in Workflow settings.
Auto Accept Paid Order
When enabled, online orders are automatically accepted on the POS if orders are paid.
Override Workflow Settings
Allows you to override Delivery Order settings from the Workflow settings.
Allow Payment on Delivery
When enabled, customers can choose to pay for their orders upon delivery.
Delete