Account Management

Change POS password

Learn how to change an Eats365 POS password.

When you first log in to your account on the Eats365 POS, you are given a default password to use. You can change this password from the POS or on the Merchant Portal.

To change a POS password, follow the steps below:

Eats365 POS

On the POS, log in to your account using the default password assigned to you.
At the top left, tap Settings .
On the left panel, scroll down to Staff, then tap Users and Permissions.
Under Staff List, tap a user account. You can also tap the three-dot menu, then tap Edit .

Note: Only managers can view the Staff List. For other staff members, this setting shows up as My Account.
Change the password.
- If you are a manager changing the password for a staff member:
  1. Next to the Password field, enter the new password.
  2. At the top right, tap Update to confirm the new password.
- If you are a staff member changing your own password:
  1. Next to the Original Password field, enter the password assigned to you.
  2. Next to New Password and Confirm Password, add your new password.
  3. At the top right, tap Confirm Password to finish creating the new password.

Delete

Merchant Portal (Classic Theme)

Delete

Important: You must have administrator access to change the password from the Merchant Portal. If you don't have access, you can change your password from the Eats365 POS app instead.

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.