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    Set up and Installation

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      • Explore Eats365 products
          • Explore the Eats365 POS interface
          • Restaurant service modes
        • Guides by restaurant type
            • Use Eats365 in a fine dining setup
            • Use Eats365 in a fast food setup
            • Use Eats365 in a casual dining setup
            • Use Eats365 in a specialty restaurant setup
            • Use Eats365 in an all-you-can-eat setup
      • Set up and Installation
          • Set up and install the Eats365 POS app
          • List of compatible devices
          • Connect an iPad to a network
          • Log in to the Eats365 Merchant Portal
          • Hardware Setup
      • Menu Setup
          • Set up and manage a Category (Full Service)
          • Set up and manage a Category (Quick Serve)
          • Set up and manage a Category (Food Court)
          • Set up and manage Product and Sub Product Type
          • Set up and manage a Single Item (Full Service)
          • Set up and manage a Single Item (Quick Serve)
          • Set up and manage a Single Item (Food Court)
          • Set up and manage a Combo Item (Full Service)
          • Set up and manage a Combo Item (Quick Serve)
          • Set up and manage a Combo Item (Food Court)
          • Set up and manage Catering Items
          • Set up and manage a Custom Menu
          • Set up a tax-inclusive menu
          • Set up and manage Modifiers
          • Set up and manage Modifier Masters
          • Set up and manage Modifier Presets
          • Set up and manage Tier Pricing Rules
          • Allocate item sales to different sales categories
          • Set up and manage a Kitchen Station
          • Set up a Pickup Station
          • Set up a Pickup Station (Food Court)
          • Customize the menu layout
          • Set up and manage Special Request Quick Keys
          • Set up and manage Menu Tags
          • View and manage Inventory
      • Table Map Setup
          • Set up and manage Areas and Tables
      • Restaurant Settings
          • Set up restaurant information
          • Restaurant Codes
          • Set up and manage Media Group
          • Set up and manage a Reporting Period
      • Dine-In Settings
          • Set up Dine-In settings (Full Service)
          • Set up Dine-In settings (Quick Serve)
          • Set up Dine-In settings (Food Court)
          • Configure Dining Time settings
          • Set up Self Checkout for Dine-in orders
      • Takeout Settings
          • Set up Takeout settings
          • Set up Takeout settings (Food Court)
      • Catering settings
          • Set up Catering settings
      • Queuing Settings
          • Set up Queuing
          • Set up VIP Queuing
          • Set up Online Queuing
      • System Preferences
          • Manage General Preferences
          • Manage System Preferences (Full Service)
          • Manage System Preferences (Quick Serve)
          • Manage System Preferences (Food Court)
          • Set up and manage Ordering Quantity Limit
          • Modify Action Button options
          • Set up a Revenue Center
          • Enable Sequential Order Number
          • Configure Audit Log settings
      • Device Management
          • Set a primary POS
          • Reset the Eats365 POS
          • Update the Eats365 POS
          • Change POS device name
          • Configure POS to sign out automatically
          • Maintain restaurant operations using Offline Mode
          • Configure POS login preferences
          • Available features when in Offline Mode
          • Create a home screen shortcut for the Merchant Portal
      • Account Management
          • Change POS password
          • Change the Merchant Portal password
          • Change activation email or phone number
          • Switch between Merchant Portal themes
      • Reservation
          • Set up Reservation
      • Import Tools
          • How to use Import Tools
      • Time Sheets
          • Manage staff time sheet
      • Menu Template
          • Create and manage a Menu Template
          • Set up and manage a Location Group
          • Apply pricing changes to shops in a Location Group
      • Scan to Order
          • Set up Static QR code
          • Set up Dynamic QR Code
          • Configure Scan to Order settings (Full Service)
          • Configure Scan to Order settings (Quick Serve)
          • Configure Scan to Order settings (Food Court)
      • All You Can Eat Menu
          • Create an All You Can Eat Menu
          • Configure general All You Can Eat Menu settings
          • Enable All You Can Eat mode on the Eats365 POS
          • Set up a Menu Tier for All You Can Eat Menu
      • Food Court Settings
          • Add a vendor to a food court restaurant
          • Assign a vendor to a POS terminal (Food Court)
          • Set up unique menus for each food court vendor (Food Court)
          • Set up a centralized cashier (Food Court)

    Table of Contents

    List of compatible devices

    Check if your device is compatible with the Eats365 POS.

    This document details a list of supported devices for the Eats365 POS. Use the model names and images as a reference to determine if your device is compatible.

    iPad

    It’s recommended to use the latest iPad models running the latest software version from Apple. Refer to the table below:

    Model Port Screen size
    iPad (9th Generation) Lightning port + Audio Jack 10.2” screen
    iPad (10th Generation) USB-C 10.9" screen
    iPad Mini 6 USB-C 8.3” screen
    iPad Air (5th Generation) USB-C 10.9” screen
    iPad Air 11-in. (M2) USB-C 11" screen
    iPad Air 13-in. (M2) USB-C 13" screen
    iPad Pro (3rd Generation) USB-C 11” screen
    iPad Pro (4th Generation) USB-C 12.9” screen
    iPad Pro (5th Generation) USB-C 12.9” screen
    iPad Pro (6th Generation) USB-C 12.9” screen
    iPad Pro 11-in. (M4) USB‑C with support for Thunderbolt / USB 4 11" screen
    iPad Pro 13-in. (M4) USB‑C with support for Thunderbolt / USB 4 13" screen

    Printer

    Bixolon

    Model

    Image

    Type

    Paper Size

    Platform

    SRP-E300ESK

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, BIZ

    ESCPrinter

    Model

    Image

    Type

    Paper Size

    Platform

    ESCPrinter

    n/a

    Receipt Printer (Thermal)

    58/80mm

    POS

    Epson

    Model

    Image

    Type

    Paper Size

    Platform

    TM-T88V (LAN)

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Self Order Kiosk (Android), Queue Ticket Kiosk (iOS)

    TM-T88VI (LAN)

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, BIZ, Queue Ticket Kiosk (iOS)

    TM-m30

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, BIZ, Queue Ticket Kiosk (iOS)

    TM-m30II

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, BIZ, Queue Ticket Kiosk (iOS)

    TM-m30III

    Receipt Printer (Thermal)

    58/80mm

    POS, Queue Ticket Kiosk (iOS)
    T81

    Receipt Printer (Thermal)

    58/80mm

    POS
    T81II

    Receipt Printer (Thermal)

    58/80mm

    POS

    T82

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Queue Ticket Kiosk (iOS)

    T82II

    Receipt Printer (Thermal)

    58/80mm

    POS
    T82III
    Receipt Printer (Thermal)
    58/80mm
    POS
    TM-T88

    Receipt Printer (Thermal)

    80mm

    BIZ

    TM-T88VI

    Receipt Printer (Thermal)

    58/80mm

    BIZ

    TM-T88VII

    Receipt Printer (Thermal)

    58/80mm

    POS, BIZ

    TM-U220

    Receipt Printer (Thermal)

    80mm

    BIZ

    U220B

    Kitchen Printer (Dot Matrix)

    80mm

    POS, KDS

    U220IIB Kitchen Printer (Dot Matrix) 80mm POS

    GoDEX

    Model

    Image

    Type

    Platform

    DT2x

    Label Printer

    POS

    iMin

    Model

    Image

    Type

    Paper Size

    Platform

    Swift 2 Pro

    Built-in Receipt Printer (Thermal)

    58mm

    BIZ

    MASUNG

    Model

    Image

    Type

    Paper Size

    Platform

    GWK80

    Built-in Receipt Printer (Thermal)

    58/80mm

    Self Order Kiosk (Android), Queue Ticket Kiosk (Android)

    Star

    Model

    Image

    Type

    Paper Size

    Platform

    TSP143III (LAN)

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Queue Ticket Kiosk (iOS)

    TSP143III (USB)

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Queue Ticket Kiosk (iOS)

    TSP143IV

    Receipt Printer (Thermal)

    58/80mm

    POS

    TSP654

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Queue Ticket Kiosk (iOS)

    TSP650II

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, BIZ, Queue Ticket Kiosk (iOS)

    mc-Print3 (LAN + USB)

    Receipt Printer (Thermal)

    58/80mm

    POS, PhotoMenu, KDS, Queue Ticket Kiosk (iOS)

    mPOP

    Receipt Printer (Thermal) and Cash Drawer

    58mm

    POS

    BSC10II

    Receipt Printer (Thermal)

    58/80mm

    POS, Queue Ticket Kiosk (iOS)

    SP747 (LAN)

    Kitchen Printer (Dot Matrix)

    80mm

    POS, KDS

    TSP654LE-NP (LAN)

    n/a

    Label Printer


    POS

    mC-Print31L
    Receipt Printer (Thermal)
    80mm
    Queue Ticket Kiosk (iOS)

    SUNMI

    Model

    Image

    Type

    Paper Size

    Platform

    K1

    Built-in Receipt Printer (Thermal)

    58/80mm

    Self Order Kiosk (Android)

    V2

    Built-in Receipt Printer (Thermal)

    58mm

    BIZ

    V2S

    Built-in Receipt Printer (Thermal)

    58mm

    BIZ

    P2

    Built-in Receipt Printer (Thermal)

    58mm

    BIZ

    TSC

    Model

    Image

    Type

    Paper Size

    Platform

    TDP-225 (LAN)

    Label Printer


    POS

    Xprinter

    Model

    Image

    Type

    Paper Size

    Platform

    XP-350BM

    Label Printer

    20mm-82mm

    POS

    Cash Drawer

    You can use any Cash Drawer that can connect to a 24V Receipt Printer with an RJ11 cable.

    Barcode Scanner

    You can use any USB or Bluetooth Barcode Scanner with native iOS support. USB-type scanners can be connected to an iPad with a USB-C port. You can expand the number of ports on your iPad by using a USB-C hub with Power Delivery (PD) to connect the devices.


    printer thermal printer compatible hardware ipad cash drawer barcode scanner hardware compatibility

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