All

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    Login
English (US)
English (US)
Mandarin
Cantonese
  • Home
  • Staff Operations

Order Handling

All Product

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
        • Log in to the Eats365 Merchant Portal
    • Order Handling
        • Perform seating
        • Manage table statuses
        • Switch order view (Full Service)
        • Switch order view (Quick Serve)
        • Switch order view (Food Court)
        • Add items to an order (Full Service)
        • Add items to an order (Quick Serve)
        • Add items to an order (Food Court)
        • Add combo items to an order
        • Apply modifiers to an order
        • Change order quantities
        • Lock an order
        • Clone an order (Full Service)
        • Clone an order (Quick Serve)
        • Clone an order (Food Court)
        • Join multiple tables together
        • Share a table between different party groups
        • Split a table for different party groups
        • Fire and Hold items
        • Clear a table
        • Remove items from an order
        • Check order status (Full Service)
        • Check order status (Quick Serve)
        • Check order status (Food Court)
        • Use member order history to reorder
        • Create pickup and delivery orders
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders (Full Service)
        • Search for orders (Quick Serve)
        • Search for orders (Food Court)
        • Create a Custom Item
        • Set up and manage Courses
        • Transfer order to another table
        • Park and Retrieve orders
        • Manage orders from Delivery Integrations
        • Perform self-checkout for dine-in orders
        • Manage self-checkout orders
        • Manage pre-orders
        • Apply tier pricing to an order
        • Place All You Can Eat orders
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
        • Manage online queuing tickets
        • Manage queuing tickets during service interruptions
    • Handling Payments
        • Process a payment for an order (Full Service)
        • Process a payment for an order (Quick Serve)
        • Process a payment for an order (Food Court)
        • Process a 365pay payment on the POS
        • Process a QR code payment on the POS
        • Apply discounts to an order
        • Make an item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split Bill by Item and Split Bill by Amount
        • Payment returns
        • Apply surcharge to an order
        • Use membership points for payments and discounts
        • Use coupons and gift cards for payments
        • Forfeit a pre-paid order
        • Add restrictions to discount usage
        • Use points, discounts, or coupons for third-party CRM orders
        • Cancel or void gift cards, vouchers, and coupons
        • Refund gift card value
        • Change payment to a different currency
        • Use member credits for payments

Table of Contents

Share a table between different party groups

Learn how to configure tables to accommodate different party groups on the Eats365 POS.

The Share Table function allows multiple independent groups of customers to share one table. It’s important to note that once a table is shared, customer orders and bills are separated. 

The Share Table function operates similarly to Split Table. However, in a split table, each party is assigned a unique table number, while a shared table keeps the same table number it was originally assigned with. For example, a shared table with two party groups would maintain the same table number but have different order numbers, like “B1 - #C1” and “B1 - #C2.” In contrast, split table numbers would appear as “B1” and “B1-A.” For more information about split tables, refer to Split a table for different party groups.

In this article, you’ll learn how to turn on table sharing and create shared tables.

Delete

Note: The Share Table function is different from Link Table. Link Table allows large-party customers to share multiple tables and have them count as one. For more information on linking tables, refer to Join multiple tables together.

Enable table sharing

Before you can share tables, you must turn on Table Sharing under Dine-In settings. To enable Table Sharing, follow the steps below:

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under Settings, tap Dine-In, then tap Workflow Settings.
  4. Under Table Sharing, turn on Allow Table Sharing .

  5. Beside Table Sharing Mode, tap the drop-down menu, then select Share Table.

  6. At the top right, tap Save to confirm.

Create a shared table

To start sharing tables to accommodate different groups of customers, follow the steps below:

  1. Log in to the Eats365 POS.
  2. At the top left, tap Dine-In to get to the Table Map screen. 
    Tip: You can set the Table Map screen as the default view from the General Preferences settings, so you won’t need to tap Dine-In every time you log in. 
  3. At the top of the Dine-In screen, tap Table .
  4. Choose a Party Size, then tap Confirm.
  5. Select any currently occupied table. The table’s status changes into a two-toned yellow color to indicate that it’s now being shared.

Manage shared tables

You can do several actions within shared tables. To perform an action, press and hold a shared table and choose from the following actions:

Share Table

Creates another seat designation to signify that the table can seat more customers or customer groups.


To Order

Redirects the POS to the order-taking screen.

To Payment

Redirects the POS to the payment screen.

Done

Clears the table.

Delete

Note: If you have Clear Table after Order is Paid enabled in Dine-in settings, the POS automatically clears the table after the order is paid.

Link Table

Links the shared table to another table. To learn more about linking tables, refer to Join multiple tables together.

Unlink All

Unlinks the shared table from another table. 

Delete

Note: This option only appears if the shared table has been previously linked.

Transfer Table

Gives the option to transfer a customer group to another vacant table.


Delete

Note: A customer group must be selected to perform a transfer. You can’t select a group that has already paid their order.


create shared table share same table turn on table sharing table sharing shared table

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Split a table for different party groups
  • Set up Dine-In settings (Full Service)
            • Products
              • POS
              • mPOS
              • Eats365 Biz
              • Eats365 Marketplace
              • Branded Online Store
              • Kitchen Display System
              • Expedite Display
              • Scan-to-Order (BYOD)
              • Self-Service Kiosk
              • PhotoMenu
              • Queue Kiosk
              • Dynamic Digital Menu
              • Queue Display
              • Pickup Display
              • Customer Facing Display
            • Solutions
              • Online Ordering
              • Contactless Dining
              • Front of House
              • Guest Retention
              • Back of House
              • Back Office (Store End)
              • Multi-brand/Location Management (Enterprise)
              • Paperless Operation Experience
              • Payment
            • Restaurant Types
              • Quick Service Restaurant
              • Full Service Restaurant
              • Bars
              • Food Court
              • Cloud Kitchen
              • Food Retail
              • Self-service Restaurant
              • Enterprise
              • All-You-Can Eat (Buffet)
            • Resources
              • Eats365 Knowledge Base
              • Blog
              • Supported Hardware
            • Company
              • About Us
              • Success Stories
              • Referrals
            • Get In Touch
            • Contact Us
              • Eats365, Inc.
              • Sales info@eats365.com
              • Support support@eats365.com
        • Contact Us
          • Eats365, Inc.
          • info@eats365.com
          • www.eats365pos.com
        • Get In Touch
          • Apple Mobility Partner
            twitter facebook eats365 linkedin
        • eats365
          © 2023 Eats365 Incorporated. All rights reserved.

Knowledge Base Software powered by Helpjuice

Expand