All

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    Login
English (US)
English (US)
Mandarin
Cantonese
  • Home
  • Staff Operations

Order Handling

All Product

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
    • Order Handling
        • Use member order history to reorder
        • Manage table statuses
        • Add Items to an order
        • Lock an order
        • Clone an order
        • Create a shared table
        • Perform seating
        • Split and link tables
        • Apply modifiers to an order
        • Change order quantities
        • Fire and Hold Items
        • Clear a table
        • Remove Items from an order
        • Check order status
        • Add Combo Items to an order
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders
        • Create a Custom Item
        • Create Pickup and Delivery orders
        • Set up and manage Courses
        • Switch order view
        • Transfer order to another table
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
    • Handling Payments
        • Apply discounts to an order
        • Make an Item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split bill by Item and Split Bill by Amount
        • Payment returns

Table of Contents

Create a shared table

Learn how to configure tables to accommodate different party groups on the Eats365 POS.

The Share Table function allows multiple independent groups of customers to share one table. It’s important to note that once a table is shared, their orders and bills are separated. 

In this article, you’ll learn how to turn on table sharing and create shared tables.

Delete

Note: The Share Table function is different from Link Table. Link Table allows large-party customers to share multiple tables and have them count as one. For more information on linking tables, refer to Split and link tables.

Enable table sharing

Before you can share tables, you must turn on Table Sharing under Dine-In settings. To enable Table Sharing, follow the steps below:

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under Settings, tap Dine-In, then tap Workflow Settings.
  4. Under Table Sharing, tap Allow Table Sharing .
  5. Beside Table Sharing Mode, select Share Table.
  6. At the top right, tap Save to confirm.

Create a shared table

To start sharing tables to accommodate different groups of customers, follow the steps below:

  1. Log in to the Eats365 POS.
  2. At the top left, tap Dine-In to get to the Table Map screen. 
    Tip: You can set the Table Map screen as the default view from the General Preferences settings, so you won’t need to tap Dine-In every time you log in. 
  3. At the top of the Dine-In screen, tap Table .
  4. Choose a Party Size, then tap Confirm.
  5. Select any currently occupied table. The table’s status changes into a two-toned yellow color to indicate that it’s now being shared.

Manage shared tables

You can do several actions within shared tables. To perform an action, tap a shared table and choose from the following actions:

Share Table

Creates another seat designation to signify that the table can seat more customers or customer groups.

To Order

Redirects the POS to the order screen.

To Payment

Redirects the POS to the table’s payment screen.

Done

Clears the table.

Link Table

Links the shared table to another table.

Unlink All

Unlinks the shared table from another table. 

Delete

Note: This option only appears if the shared table has been previously linked.

Transfer Table

Gives the option to transfer a customer group to another vacant table. 

Delete

Note: A customer group must be selected to perform a transfer. You can’t select a group that has already paid their order.



create shared table share same table turn on table sharing

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Split and link tables
  • Set up Dine-In settings
            • Products
              • POS
              • mPOS
              • Eats365 Biz
              • Eats365 Marketplace
              • Branded Online Store
              • Kitchen Display System
              • Expedite Display
              • Scan-to-Order (BYOD)
              • Self-Service Kiosk
              • PhotoMenu
              • Queue Kiosk
              • Dynamic Digital Menu
              • Queue Display
              • Pickup Display
              • Customer Facing Display
            • Solutions
              • Online Ordering
              • Contactless Dining
              • Front of House
              • Guest Retention
              • Back of House
              • Back Office (Store End)
              • Multi-brand/Location Management (Enterprise)
              • Paperless Operation Experience
              • Payment
            • Restaurant Types
              • Quick Service Restaurant
              • Full Service Restaurant
              • Bars
              • Food Court
              • Cloud Kitchen
              • Food Retail
              • Self-service Restaurant
              • Enterprise
              • All-You-Can Eat (Buffet)
            • Resources
              • Eats365 Knowledge Base
              • Blog
              • Supported Hardware
            • Company
              • About Us
              • Success Stories
              • Referrals
            • Get In Touch
            • Contact Us
              • Eats365, Inc.
              • info@eats365.com
              • www.eats365pos.com
        • Contact Us
          • Eats365, Inc.
          • info@eats365.com
          • www.eats365pos.com
        • Get In Touch
          • Apple Mobility Partner
            twitter facebook eats365 linkedin
        • eats365
          © 2023 Eats365 Incorporated. All rights reserved.
Expand