Action Buttons let you perform different operations on menu items that have been added to an order. For example, you can fire and hold an order, change courses, and add discounts to an order, among others. 

In this article, you’ll learn how you can use Action Buttons to modify an order. For a full list of available actions, refer to the Action Button options section. 

View Action Buttons

Action Buttons appear on ordered items in the order-taking screen. To view Action Buttons, on the order list, tap an item. The Action Buttons appear beside the selected item.

Action Button options

Change Course 

Set the item course to Instant, Hold, or a different course number.

Change Seat 

Move a customer to a different seat.

Comps 

Set the selected item as complimentary.

Delete 

Delete the item from the order.

Discount 

Apply a discount to the selected item. You can set the discount to a specific amount or a percentage.

Edit 

Allows you to modify an item.

Fire  / Hold 

Select whether to immediately fire the item or put the item on hold.

No Discount 

Exclude an Item from any available discount.

Reorder 

Add another order instance for the selected item.

Reprint 

Reprint the order and send it to the Kitchen Station.

Require SC 

Set the order to require a service charge.

Rush 

Tag the selected order as rush.

Select 

Select multiple items in the order to use bulk actions. Once multiple items are selected, at the top right, tap Actions.

Special Request 

Adds or removes any special request for an item.

Transfer 

Move a customer to a different table.

Waive SC 

Waive any service charge.

Delay Fire 

Shows quick keys which you can use to set the delay duration for firing a course.

Reprint Course 

Reprint the selected course and send it to the Kitchen Station.