Queuing tickets can be issued by restaurants to manage customer queues and ensure that customers can dine-in in the restaurant in a timely and orderly fashion.

In this article, you’ll learn how to create both regular and VIP queue tickets on the POS.

Issue a normal queuing ticket

To generate a normal ticket, follow the steps below: 

1. Log in to the Eats365 POS.
2. At the top right of the Table Map Screen, tap New Ticket .
3. (Optional) Enter the customer’s contact information.
4. If the customer is a member, enter their phone number and tap Look Up. If successful, the member’s data appears on the screen. 
5. If the customer has a preferred Seating Preference, select the customer’s preferred seat from the list of options.
6. Enter the party size and press Print. The corresponding printer prints out the queuing ticket.

Issue a VIP queuing ticket 

To generate a VIP ticket, follow the steps below: 

1. Log in to the Eats365 POS.
2. At the top right of the Table Map Screen, tap New Ticket .
3. (Optional) Enter the customer’s contact information.
4. If the customer is a member, enter their phone number and tap Look Up. If successful, the member’s recorded data appears on the screen. 
5. If the customer has a preferred Seating Preference, select the customer’s preferred seat from the list of options.
6. Next to VIP Ticket, toggle the switch on  to generate a VIP ticket instead of a normal queuing ticket.
   
7. Enter the party size and press Print. The corresponding printer prints out the queuing ticket.